why aren't all 15 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Accepting churn-risk enterprise customers unlocks valuable product feedback and larger contracts
“We say yes to those guys, even though we know that at some point maybe they may churn, but they're gonna open up so much opportunity for us to solve these micro problems that can mean, you know, a six figure, a multi six figure contract.”
Insight
Do not grandfather early SaaS customers; feature-gate new product updates instead
“Don't grandfather. We did that, and we figured out a way that how we can show our appreciation to those existing customers that came in, and one thing that you can do, it's sort of a technical issue, but, you know, you can leave people within a plan, but then …”
Disclosure
Brisson bought out inactive Call Loop co-founders in 2015
“Yeah, so I bought out my business partners last year. Which would have been 2015, yeah. Yeah, 2015, so end up buying those guys out. They were kind of silent, I would say, for maybe a year and a half, two years, so for them it was you know, it was a nice payda…”
Disclosure
Brisson rejects hypothetical $500k cash buyout offer for Call Loop
“No way, Nathan, come on then.”
Assertion Not checkable as stated
Brisson: Salesmsg bootstrapped to $6M in high-growth revenue
“So I'm gonna talk about how I pivoted from flat and unhappy to six million and high growth, all completely bootstrapped.”
Assertion Not checkable as stated
Mockup webinar pre-sales out-earned 18 months of building a failed product
“And the webinar turned into 3100 dollars in sales. More money than we made in a whole year and a half trying to sell this other product that we spent a lot of money with.”
Prediction Not checkable as stated
Brisson: Salesmsg will probably reach between $7M and $8M in revenue
“So we did 36,003 61, two we'll probably hit between seven and eight.”
Assertion Supported
Brisson delayed taking a salary until Salesmsg bootstrapped to $6M
“We didn't raise any money, and in fact, I just started taking a salary.”
Insight
Offer early SaaS customers 12-month lock-ins during pricing tier increases
“Offer annual to lock in rates for 12 months. Basically what this means is, rather than go through all this complex stuff, and this person's on that, just allow people to lock in a rate for 12 months to keep that price they currently have for 12 months, and the…”
Assertion Not checkable as stated
Brisson: Call Loop generated $385k in 2015 revenue
“Yeah, I went to three 85.”
Assertion Not checkable as stated
Brisson: Call Loop pays Twilio $0.01 per text, resells for $0.05
“It's servers, you know, the cost we use Twilio, like a lot of different platforms. So we pay a penny for text messages and resell at the high end retail for five cents. And then, you know, down below for bulk plans and that sort of thing.”
Prediction Not checkable as stated
Brisson: Call Loop on track for up to $450k revenue in 2016
“So, so taking kind of the last three months trailing, we'll, we'll, you know, we're on track to do for 34 fifties, you know, under, under 500.”
Assertion Not checkable as stated
Brisson: Call Loop has had up to 3,000 all-time paying customers
“Or whatever, you know, whatever, you know, I mean, overall, overall there's been, 2000 to 3000 customers that have paid.”
Assertion Not checkable as stated
Brisson: Spent 1.5 years and $150K on unwanted Call Loop product
“And that journey, how I lost a year and a half a time, a 150 grand working on a product no one wanted.”
Disclosure
Brisson: Call Loop raised $90,000 in 2012
“I raised 90,000 dollars in like, 2012, and I'm like, man, I just took somebody's money, and it's not a lot of money, but this thing sucks.”