Assertion certainty 3/5 debate potential 1/5

Built.io has thousands of trial users and hundreds of enterprise customers

Neha Sampat · 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform · Oct 16, 2017 · at 11:58

Neha Sampat, CEO of Built.io, details the breakdown between self-serve trial users and paid enterprise accounts.

0:00 / 0:07exact quote · 7.6s
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“On sort of a credit card trial basis, I would say we're in the thousands and on the paying customers that are on the enterprise side in the hundreds.”

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More from Neha Sampat

Disclosure
Neha Sampat: Built.io is fully bootstrapped with zero outside funding
“Still bootstrap never took a penny from anyone.”
Neha Sampat Oct 16, 2017 ▶ 3:46 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform
Assertion Not checkable as stated
Neha Sampat: Built.io operates profitably unlike most Silicon Valley peers
“I operate at profitability, which nobody else I know really does.”
Neha Sampat Oct 16, 2017 ▶ 4:01 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform
Assertion Not checkable as stated
Sampat: Built.io employs 192 people in India and 12 in SF
“So we are about 200 people. I have 192 people in India and 12 in San Francisco and one in Boise, Idaho.”
Neha Sampat Oct 16, 2017 ▶ 4:27 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform
Assertion Not checkable as stated
Sampat: Built.io's annual contract value doubled to around $50K
“Our average ASP and I look at it mostly on an annual model is, is growing to about 50 K a year. And that's about doubled in size since last year.”
Neha Sampat Oct 16, 2017 ▶ 11:28 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform
Assertion Not checkable as stated
Sampat: Built.io is maintaining about 90% retention rate
“And I would say that it's too early to tell where we're going to go, but we're at about a 90% retention rate right now.”
Neha Sampat Oct 16, 2017 ▶ 13:42 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform
Assertion Not checkable as stated
Sampat: Built.io CAC is about 80% of first-year ACV
“Yeah, it's about at this point, about 80% of the first the annual contract value of the first year.”
Neha Sampat Oct 16, 2017 ▶ 14:12 814: My Hero: $3m+ In Revenue in SF, She's Resisted Funding While Helping Companies Digitally Transform
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