Tripp Brockway of Paddle explains how the company tightened its ideal customer profile (ICP) during market shifts.
0:00 / 0:11exact quote · 11.4s
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“So at Paddle, for instance, we were selling to every SaaS company. We've stopped doing that. We are selling to only a very small subsection of the market right now, and we're basically saying no to everybody else.”
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More from Tripp Brockway
Insight
Western European and Nordic Buyers Pay 20% Higher SaaS Prices
“Companies in the Nordics and Western Europe are willing to pay 20% higher prices for the exact same product relative to the U.S. So, go increase your price by 20% in Western Europe and watch your conversion rates stay the same.”
Tripp BrockwayMay 23, 2023▶ 9:22Learnings from 35.7K SaaS companies to help make you recession proof
AssertionNot checkable as stated
Top SaaS Companies Generate 20%+ Revenue from Existing Customers
“What we see when we look at this across the 40,000 companies in our portfolio is that the highest performing ones, 20% of their revenue or more is from their existing customer base. Unfortunately, most the vast majority have zero or negative.”
Tripp BrockwayMay 23, 2023▶ 6:27Learnings from 35.7K SaaS companies to help make you recession proof
AssertionNot checkable as stated
Multi-Product SaaS Companies Grow 30% to 50% Faster
“Companies that do this grow at 30, 50% faster rates than those that have a single product.”
Tripp BrockwayMay 23, 2023▶ 7:07Learnings from 35.7K SaaS companies to help make you recession proof
AssertionNot checkable as stated
Product Add-Ons Increase SaaS Customer Lifetime Value by 18% to 54%
“But companies that do this well have 18 to 54% higher lifetime value when they have at least one add-on.”
Tripp BrockwayMay 23, 2023▶ 7:25Learnings from 35.7K SaaS companies to help make you recession proof
Insight
Paddle Recommends SaaS Companies Change Prices Once a Quarter
“We recommend you change your prices once a quarter.”
Tripp BrockwayMay 23, 2023▶ 11:02Learnings from 35.7K SaaS companies to help make you recession proof
AssertionNot checkable as stated
Average SaaS Category Has 15x More Competitors Than Five Years Ago
“Over the last five years. Average competitors in a given industry in SaaS is up 1515, 16 X.”
Tripp BrockwayMay 23, 2023▶ 2:29Learnings from 35.7K SaaS companies to help make you recession proof
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