Tim Hampson, CEO of CRM startup SalesSeek, discusses how his product competes against HubSpot in the CRM and marketing automation software space.
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“Well, when you talk to HubSpot users, you find out it's not entirely free. And I think from our point of view we do see HubSpot as a significant competitor for us, but not, not because it's free, because like ourselves, it's actually a very good integrated suite of marketing automation and CRM. So I think the way to look at HubSpot is not free CRM, but rather You know, an integrated CRM and marketing automation tool that, that, that costs X.”
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More from Tim Hampson
Insight
Hampson: Bundling enterprise features for SMBs invites low-end SaaS competition
“There's a lot of functionality that only enterprises use. And so, you know, it kind of doesn't make sense to bundle that in for smaller organizations. And indeed, if you were trying to do that and price for it, you'd be outcompeted by That low end.”
Tim HampsonMay 25, 2019▶ 5:161400 How he Plans to Reach Profitability in CRM space by EOY
Insight
Hampson: CRM users see zero value until contact data is populated
“Because I think as soon as you've got your own data in the system, You can immediately start to see value because of our integrations with LinkedIn and also in the UK with Companies House. But if you're just relying on a sort of an empty bare bones skeleton, n…”
Tim HampsonMay 25, 2019▶ 13:351400 How he Plans to Reach Profitability in CRM space by EOY
PredictionNot checkable as stated
Hampson: SalesSeek aims to reach breakeven profitability by 2019
“Our stretch goal would be to try and get there by the end of this year. I think more realistically at some stage during 2019.”
Tim HampsonMay 25, 2019▶ 15:461400 How he Plans to Reach Profitability in CRM space by EOY
Insight
Hampson: Funding depends on growth trajectory rather than absolute ARR
“I think funding is a function of growth. As it were. So it's more about how, how is your, what's your trajectory looking like? So it's not so much the absolute value is, you know, have you actually grown you know, 15% month on month for the past six months? Yo…”
Tim HampsonMay 25, 2019▶ 18:591400 How he Plans to Reach Profitability in CRM space by EOY
AssertionNot checkable as stated
Hampson: SalesSeek has experienced zero churn among its largest customers
“So to some degree, we can't necessarily measure the lifetime value of our largest customers because we've not had any churn yet.”
Tim HampsonMay 25, 2019▶ 11:221400 How he Plans to Reach Profitability in CRM space by EOY
AssertionNot checkable as stated
Hampson: SalesSeek maintains around 100% annual net revenue retention
“Not much. I mean, we're about a hundred percent.”
Tim HampsonMay 25, 2019▶ 12:241400 How he Plans to Reach Profitability in CRM space by EOY
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