Tillman claims no competitor can pass enterprise security reviews without data access
Josh Tillman · 1085 We're #1 In Salesforce for Call Routing, Tech with $10m+ in ARR · Jul 14, 2018 · at 13:01
Josh Tillman, founder and CEO of Dial Source, explains their competitive advantage in enterprise compliance audits.
0:00 / 0:16exact quote · 16.8s
720p mp4 · rendered on demand · StarZero watermark
“So when you're getting into the large enterprise organizations that are publicly traded and heavily regulated on socks or HIPAA, this is an area that we can only hit on and none of our competitors can walk through these global security reviews, not touching nor seeing, or having any access.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Josh Tillman
Unlike competitors using Twilio, Dial Source built its own proprietary carrier network
“Because other technologies have integrated the telephony and a large component of that is whether they're using something like Twilio to integrate the telephony into Salesforce. They can't control the actual ecosystem since we designed our own hardware and our…”
Tillman claims he would reject a $250 million acquisition offer
“They would only be upset if I took it.”
Dial Source infrastructure prevents it from seeing or extracting client data
“We purposefully built unique security controllers into our ecosystem. So we cannot log into the client's org. We cannot see any of the client's data. And unlike an integration, we do not pull any of that data out of Salesforce and Microsoft.”
Dial Source automates state-level call recording compliance inside CRMs
“Yes, we do, and we can do all kinds of things like maintaining compliance on state, federal, and national levels so we can automatically identify is the leader contact in a one-party consent state versus a two-party consent state and automatically not only rec…”