Seymour Duncker, CEO of iCharts, discusses customer acquisition cost unit economics with Nathan Latka.
0:00 / 0:03exact quote · 3.7s
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“So we are roughly at 15, 50% of our first year contract, right?”
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More from Seymour Duncker
Insight
German enterprise buyers prefer Silicon Valley vendors over domestic options
“Like, the US guys buy, like to buy from American companies. Germans like to buy from Silicon Valley.”
Seymour DunckerJul 6, 2017▶ 9:53712: How To Use a Distribution Channel to Get 200 Customers Paying $15k per Year
Disclosure
Duncker: iCharts contracts start around $15,000 per year
“Oh, it can range from anything, I would say, starting around about you know, 15,000 dollars per annum to, you know, much larger than that, and that, or, that obviously, you know, bundles a number of users.”
Seymour DunckerJul 6, 2017▶ 6:56712: How To Use a Distribution Channel to Get 200 Customers Paying $15k per Year
AssertionNot checkable as stated
Duncker: iCharts serves ~200 customers, adding 20-30 per month
“So, we're quickly accelerating, so around about 200 customers and, you know, we are adding, I think, 20, 30 customers a month right now, so and with our upcoming channel agreements that's gonna be accelerating even further.”
Seymour DunckerJul 6, 2017▶ 13:43712: How To Use a Distribution Channel to Get 200 Customers Paying $15k per Year
AssertionContradicted
Duncker: iCharts has raised $23 million to date
“So we've raised twenty three million dollars to date.”
Seymour DunckerJul 6, 2017▶ 14:27712: How To Use a Distribution Channel to Get 200 Customers Paying $15k per Year
AssertionNot checkable as stated
Duncker: iCharts maintains an annual churn rate of 5% to 7%
“So our annual churn is around about, I would say, five to seven percent.”
Seymour DunckerJul 6, 2017▶ 15:09712: How To Use a Distribution Channel to Get 200 Customers Paying $15k per Year
Disclosure
Duncker: NetSuite Uses iCharts as Native Embedded BI Engine
“So, for example, we partner with NetSuite. NetSuite is a cloud-based ERP. Solution, the largest actually, and they basically use us as a native embedded BI engine that basically powers us for all of their customers.”
Seymour DunckerJul 6, 2017▶ 3:36712: How To Use a Distribution Channel to Get 200 Customers Paying $15k per Year
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