Delivet: 80% of SaaS companies haven't reviewed onboarding in a year
Alex Delivet · Tips for Creating a $1m Customer Onboarding Experience · Jun 26, 2023 · at 5:44
This episode carries Alex Delivet's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.
Collect founder Alex Delivet shares survey data from over 100 SaaS founders and CSM teams at SaaSOpen.
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“Out of this, all this interview, 80% of SaaS have not reviewed their process in the last 12 months.”
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