Disclosure certainty 4/5 debate potential 1/5

Domartini: Cleeng restructured pricing by benchmarking Salesforce, Looker, and AWS

Gilles Domartini · Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks · Jun 20, 2024 · at 18:35

This episode carries Gilles Domartini's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.

Gilles Domartini, founder of subscription-retention platform Cleeng, explains how benchmarking enterprise SaaS contracts helped redesign Cleeng's pricing model.

0:00 / 0:20exact quote · 20.4s
720p mp4 · rendered on demand · StarZero watermark
“Large part of the reorganization on pricing is when we signed the Looker, when we signed the Salesforce. You know, you really go deep as a CEO to understand, okay, but why Salesforce is building like this? Why Looker is building like this? Why AWS is being like this? And then you try to think, okay, what's the correlation between how we do it to how I do it? And where are the gaps?”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Gilles Domartini

Insight
Domartini: Over-indexing on customer centricity risks turning SaaS companies into system integrators
“By becoming customer centric, we are moving, to my liking at least, way too much as a solution integrator, system integrator type of company.”
Gilles Domartini Jun 20, 2024 ▶ 9:10 Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks
Assertion Not checkable as stated
Raising venture capital almost killed Cleeng
“How the fundraising almost killed us. That's literally what happened at that moment. We raised money. We were super happy, but actually it turned out not to be the best best choice in our life.”
Gilles Domartini Jul 27, 2023 ▶ 1:22 From (almost) bankruptcy to $20M ARR / $2M profit within 3 years
Disclosure
A VC investor demanded an exit one year after funding Cleeng
“One of the investors, the one that came in actually in 18 we are facing a few challenges in in 19, and they tell us, look guys we'd like to do an exit at the time where we started to spend like crazy.”
Gilles Domartini Jul 27, 2023 ▶ 3:48 From (almost) bankruptcy to $20M ARR / $2M profit within 3 years
Insight
Relying on investors creates the wrong organizational behavior
“I don't want anymore to rely on investors because it creates the wrong behavior as you build your organization.”
Gilles Domartini Jul 27, 2023 ▶ 19:10 From (almost) bankruptcy to $20M ARR / $2M profit within 3 years
Insight
Domartini: Software is easy to stretch across verticals, but sales is hard
“It's easy to stretch a software but actually it's hard to stretch the sales and to stretch the experience and just, and the marketing and this type of activities.”
Gilles Domartini Jun 20, 2024 ▶ 2:55 Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks
Insight
Domartini: Tiered pricing eliminates renegotiation friction when clients overperform
“Big benefit of this is that you don't need to renegotiate a contract if your client is overperforming. This is always a huge amount of time and a bit of frustration, frustration also was for the client because he's overperforming. And now he's saying, oh, but …”
Gilles Domartini Jun 20, 2024 ▶ 4:26 Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.