This episode carries Gilles Domartini's own address, with nobody on the show putting
questions to them. It still counts as said, and it is kept out of every score on their page.
Gilles Domartini, founder of Cleeng, outlines the operational benefits of structured tiered pricing over flat fees in SaaS contracts.
0:00 / 0:16exact quote · 16.6s
720p mp4 · rendered on demand · StarZero watermark
“Big benefit of this is that you don't need to renegotiate a contract if your client is overperforming. This is always a huge amount of time and a bit of frustration, frustration also was for the client because he's overperforming. And now he's saying, oh, but I'm paying too much.”
quote is from the automated transcript, cleaned for reading:
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More from Gilles Domartini
Insight
Domartini: Over-indexing on customer centricity risks turning SaaS companies into system integrators
“By becoming customer centric, we are moving, to my liking at least, way too much as a solution integrator, system integrator type of company.”
Gilles DomartiniJun 20, 2024▶ 9:10Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks
AssertionNot checkable as stated
Raising venture capital almost killed Cleeng
“How the fundraising almost killed us. That's literally what happened at that moment. We raised money. We were super happy, but actually it turned out not to be the best best choice in our life.”
Gilles DomartiniJul 27, 2023▶ 1:22From (almost) bankruptcy to $20M ARR / $2M profit within 3 years
Disclosure
A VC investor demanded an exit one year after funding Cleeng
“One of the investors, the one that came in actually in 18 we are facing a few challenges in in 19, and they tell us, look guys we'd like to do an exit at the time where we started to spend like crazy.”
Gilles DomartiniJul 27, 2023▶ 3:48From (almost) bankruptcy to $20M ARR / $2M profit within 3 years
Insight
Relying on investors creates the wrong organizational behavior
“I don't want anymore to rely on investors because it creates the wrong behavior as you build your organization.”
Gilles DomartiniJul 27, 2023▶ 19:10From (almost) bankruptcy to $20M ARR / $2M profit within 3 years
Insight
Domartini: Software is easy to stretch across verticals, but sales is hard
“It's easy to stretch a software
but actually it's hard to stretch the sales and to stretch the experience and just, and the marketing and this type of activities.”
Gilles DomartiniJun 20, 2024▶ 2:55Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks
Disclosure
Cleeng secures over $1 million ARR per customer with per-user pricing
“So even though we work still on a pair user basis, since we go after clients with potentially millions of users, you end up with an AR of a million or more with certain clients.”
Gilles DomartiniJun 20, 2024▶ 5:17Founder Does $18m in 2023 Revenue Following 9 Strange SaaS Playbooks
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