Hal Howard, founder of sales intelligence platform Kimiko, discusses the company's gross churn and retention history with Nathan Latka.
0:00 / 0:16exact quote · 17.0s
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“We've lost in total over the history of our company, four customers, and it was, one was acquired, and therefore, it wasn't a candidate anymore. One had a huge management changeover, and the other two were early days stuff where we were testing with them and decided to not support the scenario that they were they were working on.”
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More from Hal Howard
Opinion
Salesforce successfully defended its pricing power despite platform commoditization
“That's typical when you commoditize the platform layer of something as the price does drop, but Salesforce done a good job of maintaining their value and their price points.”
Hal HowardAug 9, 2017▶ 6:52746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
AssertionNot checkable as stated
Kimiko charges an average of $30 to $35 per user monthly
“Average customer pays anywhere from 30 to 35 dollars per month per user.”
Hal HowardAug 9, 2017▶ 3:53746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
AssertionNot checkable as stated
Kimiko reached 2,000 paid user seats by August 2017
“2000 at the moment and growing every day.”
Hal HowardAug 9, 2017▶ 4:12746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
PredictionNot checkable as stated
Kimiko expects to hit a $1M ARR run rate by year-end 2017
“So I think we'll hit that mark. It's just a matter of driving hard to get there.”
Hal HowardAug 9, 2017▶ 10:56746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
Disclosure
Kimiko raised its last round at an $11M post-money valuation
“Well, I'm, you know, the last financing round, the post-money number was around eleven million dollars, so we'd want to at least double that for our investors.”
Hal HowardAug 9, 2017▶ 12:25746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
Disclosure
Kimiko complements rather than replaces Salesforce for its enterprise customers
“Right now we see our app as complimentary to CRM. We don't see ourselves replacing something like Salesforce, for example. We actually partner with Salesforce. And most of our companies actually, most of our customers actually have Salesforce and we're complim…”
Hal HowardAug 9, 2017▶ 6:29746: Bill Gates Was Great to Work With, But This Founder Wanted His Own Thing
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