Disclosure certainty 3/5 debate potential 1/5

iAdvize targets around 10% annual revenue churn in the US

Nicholas de Rosen · 1592 Why This $12m ARR Company Had To Pivot Away From Just Live Chat, Rely on $100k+ ACV American Customers · Dec 3, 2019 · at 14:29

Nicholas de Rosen, CEO of iAdvize North America, discusses the company's US churn expectations during an interview with Nathan Latka.

0:00 / 0:12exact quote · 12.4s
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“I could say that the plan is to be around 10% of that's 10% of churn of yearly churn. That is of revenue.”

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Assertion Not checkable as stated
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