Sturges: AskHR has had zero seat loss in year one
James Sturges · 1617 How He Closed 50,000 Seat Deals on Day 1 · Dec 28, 2019 · at 14:17
James Sturges, co-founder of AskHR, responds to questions regarding customer retention and account seat churn in the company's early deployment stage.
0:00 / 0:05exact quote · 5.1s
720p mp4 · rendered on demand · StarZero watermark
“We have not, you know, I think we're lucky because we are in our first year, but we have not had any loss of seats yet.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from James Sturges
Sturges: AskHR turned down investors to avoid 'dumb money'
“In this most recent raise, we actually said no to a few investors because we didn't want to take what's, you know, what I'm calling dumb money. So we really wanted money that would get us into you know, partners equity partners that would basically help us sor…”
Sturges: AskHR launched with about a dozen major customers, including Fortune 500
“So officially we're pre-revenue, but we have we've launched with probably about a dozen major customers and then a couple of other smaller customers. And we're lucky that some of those customers are in the fortune 500 space.”
Sturges: All AskHR customers are paid, revenue-generating accounts
“The product, so all of our customers are paid. So we're actually generating revenue from our existing customers.”
Sturges: AskHR customer revenue covers salaries, servers, and R&D
“It's covering salaries for our employees. It's covering our server costs and fees, and it's covering our R and D costs.”
Sturges: AskHR closes five-to-six-figure deals and has two 50,000-seat customers
“From a revenue standpoint, we typically do probably five to six figure deals with those customers. And some of that will be our current product. And some of that will be sort of service based customer software that we're integrating on top of that. So integrat…”