Rob Fugetta, founder and CEO of Zuberance, reveals the company's financial status during an interview with Nathan Latka.
0:00 / 0:03exact quote · 3.4s
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“We've been profitable since 2015.”
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Disclosure
Zuberance never uses cash incentives for brand advocates
“Never cash, and we also do things with charitable contributions as well.”
Rob FugettaOct 14, 2018▶ 9:391177 Then Turn Your Customers into Advocates, North of $12m in ARR
AssertionPartly supported
Zuberance builds advocate marketing programs for Lyft, TiVo, and Intuit
“So we are an advocate marketing company and what we do for brands like Lyft and TiVo and Intuit and others is we help them build and what we call an advocate army.”
Rob FugettaOct 14, 2018▶ 1:541177 Then Turn Your Customers into Advocates, North of $12m in ARR
AssertionNot checkable as stated
Zuberance's average customer pays $10,000 to $20,000 per month
“That would be more on the lower end, Nathan. I think average is more in the 10 to 20 K range.”
Rob FugettaOct 14, 2018▶ 2:561177 Then Turn Your Customers into Advocates, North of $12m in ARR
AssertionNot checkable as stated
Zuberance has over 100 brands on monthly subscriptions
“Yeah, over a hundred, I would say.”
Rob FugettaOct 14, 2018▶ 6:461177 Then Turn Your Customers into Advocates, North of $12m in ARR
AssertionNot checkable as stated
Zuberance mobilized over 250,000 advocates for Intuit QuickBooks
“Just to give you an example for one brand alone, Intuit QuickBooks. We have marshaled an army of over 250,000 QuickBooks advocates, right?”
Rob FugettaOct 14, 2018▶ 11:231177 Then Turn Your Customers into Advocates, North of $12m in ARR
AssertionNot checkable as stated
Zuberance maintains over 80% annual customer retention on ongoing programs
“Once they move out of the campaign basis and they go to an ongoing program the retention rate for those customers is over 80%. Annually, right.”
Rob FugettaOct 14, 2018▶ 13:541177 Then Turn Your Customers into Advocates, North of $12m in ARR
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