FundApps CEO Andrew White explains to Nathan Latka how the company handles client expansion and contract repricing.
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“So for us, what we call organic increase, which as you said, would be You know, going from a hundred million to five hundred million will be included in the price, where we would say, okay, you've moved to different categories, what we call non-organic growth, i.e. M&A, you purchased one of our other customers, you purchased a prospect of ours, and then we say, okay, you've gone from two hundred billion to five hundred billion, you're a different organization. So that's when we would trigger a price increase.”
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More from Andrew White
Disclosure
FundApps sells all-inclusive contracts without typical SaaS upsells
“So we're unusual like that, that basically our fee is, is everything. It's the entire shooting match for one service. So we don't typically have an upsell or isn't the silver gold platinum service levels that you might have in your typical Zendesk. So for us, …”
Andrew WhiteNov 22, 2019▶ 4:061581 How This FinTech CEO Hit $10M ARR With No Expansion Revenue
AssertionNot checkable as stated
FundApps has lost only one customer in eight years of business
“We've only ever lost one customer in eight years of business.”
Andrew WhiteNov 22, 2019▶ 9:471581 How This FinTech CEO Hit $10M ARR With No Expansion Revenue
PredictionNot checkable as stated
FundApps will reach $20M ARR in 1-5 years depending on Brexit
“Depending where Brexit goes, et cetera, that might, could be a five-year target. If Brexit goes well, it might be a one-year target, but you know, next one of the five years, shall we say.”
Andrew WhiteNov 22, 2019▶ 11:091581 How This FinTech CEO Hit $10M ARR With No Expansion Revenue
Disclosure
FundApps is highly profitable and will not raise outside capital
“No plans to raise cost of capital. We're very profitable at the moment. Our revenue curve is, is increasing faster than our cost curve. So not respect. I don't see a need for plans for next year. We're opening an APAC office, you know, that will be funded with…”
Andrew WhiteNov 22, 2019▶ 16:011581 How This FinTech CEO Hit $10M ARR With No Expansion Revenue
AssertionNot checkable as stated
FundApps' annual contract values start at approximately $100,000
“So we started about a 100,000 dollars upwards.”
Andrew WhiteNov 22, 2019▶ 1:511581 How This FinTech CEO Hit $10M ARR With No Expansion Revenue
AssertionNot checkable as stated
FundApps currently has 45 enterprise clients globally
“We currently, I think our latest total as of yesterday was 45 clients globally.”
Andrew WhiteNov 22, 2019▶ 2:471581 How This FinTech CEO Hit $10M ARR With No Expansion Revenue
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