Zoom recovers its paid SMB customer acquisition costs within one quarter
Eric Yuan · 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR · May 4, 2018 · at 14:22
Eric Yuan, founder and CEO of Zoom, details the company's CAC payback periods across customer segments.
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“Online S&P is very, very fast. Within the, within one quarter, you already get the money back.”
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“I, again, our goal is to connect a billion users to use Zoom.”
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“No, no, no. We don't want to sell the company. And by the way, you know, I was not a CEO, right? So WebEx, you know, the two co-founders and You know, they are already a public company. They wanted to sell the company back in, you know, in our case, you know, …”