Kevin Creusy, co-founder of Upfluence, discusses customer retention and monthly churn rates on the Top Founders podcast.
0:00 / 0:02exact quote · 2.3s
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“Churn is between two and three percent a month.”
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More from Kevin Creusy
AssertionNot checkable as stated
Creusy: Upfluence has 1,000 paying customers, mostly enterprise
“We have a thousand customers and paying customers for industry. Most of them enterprise. That's not something most of our competitors can even get close to.”
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AssertionNot checkable as stated
Creusy: Upfluence Net Revenue Retention Is 70% to 75%
“We are about 70%, yeah. 70 to 75%.”
Kevin CreusyJan 28, 2020▶ 14:511648 How He Spun $4m ARR Influencer Marketing SaaS Out of Agency
AssertionNot checkable as stated
Creusy: Upfluence 5-Year Historical ACV Was About $9,000 Across 1,000 Customers
“Actually the overall, the entire company over five years, a thousand customers, I believe the average The average cost value of all our years was about 9000 dollars.”
Kevin CreusyJan 28, 2020▶ 3:391648 How He Spun $4m ARR Influencer Marketing SaaS Out of Agency
AssertionNot checkable as stated
Upfluence Bootstrapped to $3M Agency Revenue Over Three Years
“So we had to actually do service for three years, build a service business from zero to three million dollars of revenue, kind of like an influencer marketing agency powered by our own tech.”
Kevin CreusyJan 28, 2020▶ 5:221648 How He Spun $4m ARR Influencer Marketing SaaS Out of Agency
AssertionNot checkable as stated
Upfluence Generates $4M in SaaS ARR and $2M in Agency Revenue
“There is agency revenue, about two million dollars, and ARR in SaaS is four million.”
Kevin CreusyJan 28, 2020▶ 6:061648 How He Spun $4m ARR Influencer Marketing SaaS Out of Agency
PredictionNot checkable as stated
Creusy Predicted Upfluence Would Reach $8M Pure SaaS ARR in 2019
“So we hope next year we're going to be to eight million ARR next year in 2019 pure only software licenses.”
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