Pendo co-founder Eric Boduch explains how higher capital costs force SaaS companies to treat go-to-market strategy as a mathematical optimization function.
Insight
Boduch: Dollars per opportunity is a better metric than cost per lead
“When you look at dollars per opportunity, which is probably the better metric to look at anyways, you know, then it starts to normalize with everything else.”
Assertion Not checkable as stated
Boduch: Investor forced Pendo founders to abandon equal 25% equity splits
“We had one investor that insisted the CEO needed to own the most. We're actually gonna do 25, 25, 25, 25, and an investor actually caused it to change a little bit.”
Prediction Not checkable as stated
Boduch: CEO-led influencer marketing will eventually stop working
“Social's taking over right now, like doing a lot of like social influencer, CEO is the influencer. That kind of stuff's working today. And if you're going to do it, I would jump on it today because at some point it probably will stop working. Yeah. Just becaus…”
Insight
Boduch: Companies undervalue product marketing in competitive sales deals
“People undervalue product marketing, like in product marketing, messaging, positioning, go to market enablement ends up being like in deals, right? There's a limited number of deals and you want to win all of them, right? And you're not going to win all of the…”
Insight
Boduch: In-app user guidance fails without integrated behavioral analytics
“Combining guidance and analytics is essential, because if you're going to show someone a guide in your product, right, you want to target it to people based upon their behavior. There's no point in showing the guide to everyone, because it, you know, if you do…”
Opinion
Boduch: Pendo CEO Todd Olson is driving to take the company public
“He's, his, he would love to take it public. He wants to, you know, have another public software company in Raleigh, and he's driving to that point, and the growth is accelerating, and things are great in the business.”