Assertion certainty 4/5 debate potential 2/5

Buyers spend 30% more on average for renewals than new software

Brad van Leeuwen · How to 3x your revenue with 3 simple pricing changes · May 23, 2024 · at 11:55

This episode carries Brad van Leeuwen's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.

Brad van Leeuwen, co-founder of SaaS management platform Cledara, shares data analyzing average customer expenditure on software renewals versus initial purchases.

0:00 / 0:08exact quote · 8.8s
720p mp4 · rendered on demand · StarZero watermark
“What this shows is that buyers are willing to spend, on average, 30% more for a renewal than a new purchase.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Brad van Leeuwen

Assertion Supported
SMB SaaS spending growth surpassed enterprise growth in late 2023
“The interesting thing happened Q-three last year. So, around Web Summit last year, we gave a State of the Union on, on SaaS. And we said, it's interesting. The small buyers come back. The small buyers started outperforming the big buyers for the first time in …”
Brad van Leeuwen May 23, 2024 ▶ 10:23 How to 3x your revenue with 3 simple pricing changes
Assertion Not checkable as stated
Over 60% of companies have at least 40% untracked shadow IT
“More than 60% of companies have at least 40% of their software, being stuff that IT, finance didn't know, ah, that they had, right?”
Brad van Leeuwen May 23, 2024 ▶ 6:49 How to 3x your revenue with 3 simple pricing changes
Disclosure
Moving upmarket failed to boost Cledara's overall sales pipeline
“Though we did book opportunities with buyers of that size, and though we closed them, It didn't really have an impact on the total amount of pipeline we were booking.”
Brad van Leeuwen May 23, 2024 ▶ 3:41 How to 3x your revenue with 3 simple pricing changes
Disclosure
Moving upmarket elongated Cledara's sales cycles without improving their win rates
“Interestingly, our win rate didn't change. It just took a lot longer, and we had to work a lot harder for it.”
Brad van Leeuwen May 23, 2024 ▶ 5:29 How to 3x your revenue with 3 simple pricing changes
Insight
Small SaaS buyers increase spending faster than enterprises in strong markets
“When markets are good, buyers are smaller buyers, which are more volatile, perform better.”
Brad van Leeuwen May 23, 2024 ▶ 9:41 How to 3x your revenue with 3 simple pricing changes
Assertion Not checkable as stated
Software buyers allocate 95% of their annual software budgets to renewals
“Buyers of software allocate 95% of their annual software budget to renewals, not new purchases, right?”
Brad van Leeuwen May 23, 2024 ▶ 11:40 How to 3x your revenue with 3 simple pricing changes
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