Ford: General CRMs like Salesforce and HubSpot fail for concert operations
Matt Ford · 1716 $60k/mo Live Event SaaS Company Virus Survival Plans · Apr 5, 2020 · at 2:24
Matt Ford, founder of live event SaaS platform Prism FM, explains why general-purpose CRMs fail to serve the specific workflows of concert promoters and venue operators.
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“The process of putting on a concert is this extremely detail oriented. So something like Salesforce or HubSpot just doesn't work all that well.”
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