Yannis Psarras

Co-Founder and former CEO, Moosend · 1 appearance on the record.

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founderexecutiveengineerinvestormoosend.com ↗

Yannis Psarras co-founded and served as CEO of Moosend, an email marketing and automation platform. He previously worked at Goldman Sachs and J.P. Morgan before leading Moosend through its acquisition by Sitecore in 2021.

12statements → 8claims → 1claims resolved → 4.08/5average certainty → 1.5/5average debate potential →

0 supported 1 partly supported 0 contradicted 7 not checkable as stated how the 8 claims stand · each chip opens the sources

8 assertions · 1 insight · 3 disclosures · every statement was checked. The predictions and assertions are the 8 claims: statements the public record can support or contradict. 1 is resolved, and 7 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Yannis argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Yannis Psarras on measured tape to publish a rate. This says nothing about how they speak.

What they said12 Episodes1

Everything Yannis Psarras said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Partly supported

Psarras: Moosend plans are on average 40% cheaper than Mailchimp

“Well, 40%, on average, every plan that we have is 40% cheaper than Meltium.”

Yannis Psarras Aug 28, 2018 ▶ 3:51 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: Moosend sees 6% monthly logo churn versus 8% industry average

“The average churn in the industry from what we've gathered in terms of our data, it's eight percent. We are below eight percent churn on our product. We're about six, six percent churn.”

Yannis Psarras Aug 28, 2018 ▶ 7:16 1130 "We're way cheaper than Mailchimp", is that enough?

Insight

Psarras: Customer support is the primary way to beat churn in SaaS

“I think personally that support in this business is basically the way to be churned.”

Yannis Psarras Aug 28, 2018 ▶ 7:53 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: Moosend spends zero dollars on paid ads to acquire customers

“We, right now, we don't spend a one dollar on, on, on ads. We don't spend money on ads.”

Yannis Psarras Aug 28, 2018 ▶ 8:47 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: 90% to 95% of Moosend customers import existing email lists

“A hundred percent the first. I would say 95% the first... At the end of the day 90%, 95% of our customers import lists from Some place, some tool.”

Yannis Psarras Aug 28, 2018 ▶ 13:08 1130 "We're way cheaper than Mailchimp", is that enough?

Disclosure

Psarras: Moosend's average revenue per user is $200 per month

“So the average revenue per user per month is 200 dollars.”

Yannis Psarras Aug 28, 2018 ▶ 3:40 1130 "We're way cheaper than Mailchimp", is that enough?

Disclosure

Psarras: Moosend places no restrictions on monthly campaign send volumes

“We don't have restrictions about the number of campaigns you can send. So you can send one or 1000 campaigns a month, and we don't basically restrict, restrict you on the number of campaigns you can send.”

Yannis Psarras Aug 28, 2018 ▶ 3:59 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: Moosend has over 1,000 active customers

“We are currently running at around 1001 thousand a bit active users, active customers.”

Yannis Psarras Aug 28, 2018 ▶ 6:39 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: Moosend generates $135K to $140K in monthly recurring revenue

“No, no, it's 135, that sort of thing. So yeah, around 140, as you said.”

Yannis Psarras Aug 28, 2018 ▶ 7:05 1130 "We're way cheaper than Mailchimp", is that enough?

Disclosure

Psarras: Moosend is 100% bootstrapped and has not raised outside capital

“We haven't raised capital at all right now. We're a hundred percent bootstrapped and we have external advisors that, you know, we go to sometimes ask questions or you know, make, make sure that our strategy aligns with what we're trying to achieve. But we have…”

Yannis Psarras Aug 28, 2018 ▶ 13:44 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: Moosend employs 25 people across product, sales, marketing, and operations

“So 25 people are in total in the company. So we'll have 10, 10, 12 people in product. We'll have around four people on sales, two people on marketing and operations is the rest.”

Yannis Psarras Aug 28, 2018 ▶ 9:16 1130 "We're way cheaper than Mailchimp", is that enough?

Assertion Not checkable as stated

Psarras: No single customer accounts for over 10% of MRR

“We have one or two, let's say, whales on our you know, on our revenue sheet right now, but overall we don't, you know, we're quite, quite segmented in that respect.”

Yannis Psarras Aug 28, 2018 ▶ 15:41 1130 "We're way cheaper than Mailchimp", is that enough?

Appearances (1)

Episode	Date	Speaking time
1130 "We're way cheaper than Mailchimp", is that enough?	Aug 28, 2018	9m

Yannis Psarras

The record, in short

How they sound: not measured why? →

Appearances (1)

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