Tom Goodwin

President & COO, Clearer.io · 1 appearance on the record.

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executiveoperatorclearer.io ↗

Tom Goodwin served as COO of REVIEWS.io, leading global operations as the company bootstrapped past $10M ARR and expanded internationally. Following its acquisition by AppHub, which rebranded to Clearer.io, he became President and COO of Clearer.io, overseeing operations across its unified e-commerce application suite.

12statements → 10claims → 1claims resolved → 3.75/5average certainty → 1.33/5average debate potential →

1 supported 0 partly supported 0 contradicted 9 not checkable as stated how the 10 claims stand · each chip opens the sources

10 assertions · 2 disclosures · every statement was checked. The predictions and assertions are the 10 claims: statements the public record can support or contradict. 1 is resolved, and 9 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Tom argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Goodwin: Competitor Yotpo is preparing to float on the NASDAQ
“I mean, Yotpo's obviously going down, they're about to float on the NASDAQ”
Tom Goodwin Aug 16, 2021 ▶ 15:06 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Tom Goodwin on measured tape to publish a rate. This says nothing about how they speak.

Everything Tom Goodwin said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Disclosure
Goodwin: Reviews.io would turn down $250M cash buyout from Yotpo
“Absolutely.”
Tom Goodwin Aug 16, 2021 ▶ 14:57 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io uses 30-day subscriptions while competitors lock customers in
“We're very much a non-contracted rolling, thirty-day subscription where some of our competitors are very fixed contract, you know, sort of three, five years, lock in, very hard to get out of.”
Tom Goodwin Aug 16, 2021 ▶ 3:22 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io operates at a 57% net profit margin
“57%.”
Tom Goodwin Aug 16, 2021 ▶ 9:55 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io generates over $800k in monthly recurring revenue
“Yeah, probably a little bit more than that, yeah.”
Tom Goodwin Aug 16, 2021 ▶ 13:03 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io average deal value is around $100 per month
“So our average deal value is around sort of a hundred dollar mark.”
Tom Goodwin Aug 16, 2021 ▶ 3:40 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io serves over 8,000 customers globally
“We've got just over 8000 customers globally.”
Tom Goodwin Aug 16, 2021 ▶ 6:36 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io grew revenue approximately 170% YoY
“Oh, we, we've grown about a 170%.”
Tom Goodwin Aug 16, 2021 ▶ 8:03 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Disclosure
Goodwin: Reviews.io remains fully bootstrapped since day one
“No, we're still bootstrapped. I'm very much proud of it. So we're bootstrapped from day one.”
Tom Goodwin Aug 16, 2021 ▶ 8:49 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io maintains about 1.7% monthly churn
“We're sort of around a 1.7% churn.”
Tom Goodwin Aug 16, 2021 ▶ 10:52 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Reviews.io has around 103% net dollar retention
“At the moment, when I looked at the figures probably last week, we're about one Oh three, I think.”
Tom Goodwin Aug 16, 2021 ▶ 11:43 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Supported
Goodwin: Competitor Yotpo is preparing to float on the NASDAQ
“I mean, Yotpo's obviously going down, they're about to float on the NASDAQ”
Tom Goodwin Aug 16, 2021 ▶ 15:06 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Assertion Not checkable as stated
Goodwin: Over 50% of Reviews.io's 60-person team are engineers
“Of the team, over 50% are engineers.”
Tom Goodwin Aug 16, 2021 ▶ 5:20 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY

Appearances (1)

EpisodeDateSpeaking time
Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY Aug 16, 2021 9m
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