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Justin Teague

Former CEO, SmartBear Software · 1 appearance on the record.

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executiveoperatorsmartbear.com ↗

Justin Teague served as CEO of SmartBear Software from 2016 until early 2020, guiding the company past $100 million in revenue and through its acquisition by Francisco Partners. He previously served as Chief Operating Officer of Bullhorn and held senior leadership roles at Parametric Technology Corporation.

14statements → 10claims → 2claims resolved → 3.86/5average certainty → 1/5average debate potential →

1 supported 0 partly supported 1 contradicted 8 not checkable as stated how the 10 claims stand · each chip opens the sources

10 assertions · 1 insight · 3 disclosures · every statement was checked. The predictions and assertions are the 10 claims: statements the public record can support or contradict. 2 are resolved, and 8 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Justin argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
SmartBear Was Acquired by Private Equity Firm Francisco Partners
“Yeah, so we just sold to Francisco Partners in, in the spring.”
Justin Teague Mar 11, 2018 ▶ 6:35 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software

Their most notable contradicted claim

Assertion Contradicted
SmartBear Raised Only $1.5M Before Its Private Equity Buyout
“I think it was in a million and a half range.”
Justin Teague Mar 11, 2018 ▶ 7:54 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software

Expressed certainty vs assessment result

none yet certainty 1
none yet certainty 2
0% certainty 3
100% certainty 4
none yet certainty 5

weighted support: a fully supported claim counts one, a partly supported claim counts half. Each filled bar is clickable and opens exactly those claims; "none yet" means nothing said at that certainty level has resolved yet

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Justin Teague on measured tape to publish a rate. This says nothing about how they speak.

Everything Justin Teague said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Insight
Software Quality Testing Has Shifted Left to Developers
“The quality markets move from sort of traditional QA groups. Into now what you're talking about a DevOps continuous deployment environment where testing is shifting left into the developer world.”
Justin Teague Mar 11, 2018 ▶ 2:10 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear's Average Annual Contract Value is $2,500
“Our average transaction is about 2500 dollars. ... Annual. So that's an annual.”
Justin Teague Mar 11, 2018 ▶ 4:06 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear Acquires 7,000 Customers Annually
“We'll acquire about 7000 customers a year that way.”
Justin Teague Mar 11, 2018 ▶ 4:15 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear Drives 20 Million Downloads and 400,000 Inbound Leads Annually
“You know, we have twenty million downloads a year. For example, we process about 400,000 leads, people that raise their hand and say, Hey, I'm trialing. I'd like to buy.”
Justin Teague Mar 11, 2018 ▶ 5:46 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Supported
SmartBear Was Acquired by Private Equity Firm Francisco Partners
“Yeah, so we just sold to Francisco Partners in, in the spring.”
Justin Teague Mar 11, 2018 ▶ 6:35 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear Scaled an Acquired Startup From $1M to $45M in Revenue
“So we acquired smaller companies along the way founder led one of them, for example, was as small as a million dollars. It's now about forty five million dollars of our revenue.”
Justin Teague Mar 11, 2018 ▶ 6:59 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Contradicted
SmartBear Raised Only $1.5M Before Its Private Equity Buyout
“I think it was in a million and a half range.”
Justin Teague Mar 11, 2018 ▶ 7:54 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear Approaches $100 Million ARR With 10,000 Customers
“So we are going to be at 10,000 customers. Many, many more users, of course, hundreds of thousands of users and we're approaching about a hundred million dollars.”
Justin Teague Mar 11, 2018 ▶ 8:33 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Disclosure
SmartBear Maintains Revenue Growth in the Mid-20% Range
“Yes, we were had been growing in the mid-teens. Before that, we were growing, you know, through, sorry, that's organic. Inorganically, we had been able to Grow faster than that. We're now in the mid twenties.”
Justin Teague Mar 11, 2018 ▶ 10:25 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear's Net Revenue Retention Ranges From 115% to 120%
“Our net retentions in the one 15 to one 20% range.”
Justin Teague Mar 11, 2018 ▶ 13:26 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
Some SmartBear Customers Scale From $2,000 to $1 Million in Spend
“Some of our customers are million dollar up to million dollar customers and they started off with 2000 dollar spend.”
Justin Teague Mar 11, 2018 ▶ 13:30 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Assertion Not checkable as stated
SmartBear's Gross Revenue Retention is in the High 80s
“We're in the right around high eighties. We're trying to get to 90.”
Justin Teague Mar 11, 2018 ▶ 14:12 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Disclosure
SmartBear Targets CAC Below $1.25 Per $1 of New ARR
“So we think about acquisition in terms of What does it take us to acquire a dollar of new revenue or new ARR rather than a new customer? And our metric is we try to stay below a dollar 25.”
Justin Teague Mar 11, 2018 ▶ 15:03 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software
Disclosure
SmartBear Spends $750,000 Quarterly on Paid Customer Acquisition
“We probably spend about a 750,000 dollars a quarter.”
Justin Teague Mar 11, 2018 ▶ 19:56 960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software

Appearances (1)

EpisodeDateSpeaking time
960 How SmartBear Passed $90m in ARR Helping 10,000 Customers Test Software Mar 11, 2018 12m
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