Assertion Not checkable as stated
SuiteCRM matches all Salesforce features without licensing fees
“The alternative is to take a, an open source CRM like SweetCRM that SalesJilish provides. It does everything that Salesforce does, but the code is open.”
Assertion Not checkable as stated
Salesforce buyers spend millions customizing the platform for their processes
“Most companies out there who buy Salesforce spend hundreds of thousands, if not millions of dollars modeling Salesforce to fit the business processes.”
Opinion
Soper: Salesforce customers lack application ownership and on-premise flexibility
“With Salesforce, you don't own the application. You don't own the changes to the application. You can't move to on-premise. You don't own your own data.”
Insight
Soper: Open-source businesses need service revenue to fund product development
“See, there's a dichotomy in running an open source business. You need to drive service revenue so you can build the product.”
Insight
Soper: CRM software adoption requires hands-on business process modeling
“You can do both. Especially in CRM, where it really is about business process. And unless you can model business processes for your customers, you ain't going to get adoption of the product.”
Insight
Soper: Custom enterprise projects create superior product feedback loops
“If we're not, I think if we're doing projects, we get very close to the requirements of our customers because our customers drive our thinking and market intelligence about what the, what they're looking for. And that feeds back into projects. Or product. If w…”
Disclosure
SuiteCRM prices per server, costing 10% of Salesforce Enterprise
“The other difference is the, we charge on a per server basis, not on our per user basis. So we're sizing servers. It's according to user populations. And whereas Salesforce are up to somewhere around 200 dollars a month for their enterprise version, we're a 10…”
Disclosure
Soper: Enterprise customization is the largest part of SalesAgility's business
“The biggest part of our business is customizing sweet CRM for enterprises internationally.”
Assertion Not checkable as stated
SaaS subscriptions drive less than 5% of SalesAgility's total revenue
“No, because it forms, I think, probably less than five percent of our overall revenues.”
Disclosure
1% of open-source SuiteCRM downloaders convert to paying consulting clients
“99% of people who download it don't engage with us at all. We don't even know who they are. All we know is that they've downloaded it. But one percent of the user population out there knows that they need to get this baby modified to really drive value from it…”
Disclosure
Soper: SuiteCRM SaaS tier costs an average of $10 to $15 monthly
“I'd say between 10, 15 dollars a month.”
Assertion Not checkable as stated
Soper: SuiteCRM SaaS has approximately 100 customer companies
“Probably only a hundred.
[898] Nathan Latka: Okay, about a hundred people.
[899] Nathan Latka: So you had about a hundred people paying 15 bucks a month.
[901] Greg Soper: A hundred companies.
[902] Greg Soper: Some of those companies are substantial.
[904] Gr…”
Assertion Not publicly verifiable
Soper: SalesAgility generates around $5 million in total revenue
“Probably about five million U.S.”
Disclosure
SalesAgility grew to $5M in revenue entirely without venture capital
“No, nothing. ... Everything we have done has been organic.”
