Sep 23, 2016 · 25m · top-founders

EP 426: 1500 Customers and Profitable, $5.5M Raised with Pablo Fuentes of Proven.com

Pablo Fuentes · 12m spoken Nathan Latka · 10m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this episode of The Top, host Nathan Latka interviews Proven founder and CEO Pablo Fuentes, who shares how his small business hiring platform transitioned from raising $5.5 million in venture capital to achieving profitable, 7-figure revenue through organic inbound marketing and lean remote operations.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 44.6% of the talking time here. How this is scored →

Nathan as informed peer 4.3 Guest teaching 2.2 Guest disagreement 2.3 Nathan pushing back 4.2
05100:0010:0020:003:42–8:16 · Nathan as informed peer 6/10 Proven's Business Model Transition and Revenue Metrics Nathan tries to force standard SaaS metrics like monthly churn and ARPU onto the business, leading Pablo to correct him by explaining their transition to a transactional pay-as-you-go model. Nathan pushes back when Pablo doesn't know exact monthly job post numbers immediately.8:16–12:35 · Nathan as informed peer 5/10 Fundraising History and Transitioning to Profitability Pablo details their funding history and pivot away from sales teams to content marketing. Nathan pushes for concrete cash flow numbers and net margin ranges when Pablo hesitates to give specific financials.12:35–15:33 · Nathan as informed peer 6/10 Acquisition Prospects, Founder Equity, and Unit Economics Nathan aggressively speculates that Proven is seeking an acquisition by Indeed and drills into Pablo's equity retention and fully loaded CAC calculations. Pablo calmly denies acquisition talks and defends their unit economics.15:33–19:26 · Nathan as informed peer 2/10 Mentorship and Promoting Inclusivity in Tech Entrepreneurship Pablo discusses payback periods and his desire to mentor women and minority tech founders. The second half of this segment is dominated by host sponsor reads for TopTal and HostGator.19:27–21:57 · Nathan as informed peer 5/10 Valuation Expectations, Cash Reserves, and Executive Pay Nathan asks if Pablo would accept a hypothetical $10-15M acquisition, which Pablo flatly rejects in favor of organic 10x growth. Nathan then presses Pablo to reveal his exact founder salary.21:58–24:55 · Nathan as informed peer 2/10 The Famous Five Questions with Pablo Fuentes Nathan conducts the standard Famous Five rapid-fire questions covering sleep, role models, and advice to Pablo's younger self, followed by the outro.3:42–8:16 · Guest teaching 5/10 Proven's Business Model Transition and Revenue Metrics Nathan tries to force standard SaaS metrics like monthly churn and ARPU onto the business, leading Pablo to correct him by explaining their transition to a transactional pay-as-you-go model. Nathan pushes back when Pablo doesn't know exact monthly job post numbers immediately.8:16–12:35 · Guest teaching 2/10 Fundraising History and Transitioning to Profitability Pablo details their funding history and pivot away from sales teams to content marketing. Nathan pushes for concrete cash flow numbers and net margin ranges when Pablo hesitates to give specific financials.12:35–15:33 · Guest teaching 2/10 Acquisition Prospects, Founder Equity, and Unit Economics Nathan aggressively speculates that Proven is seeking an acquisition by Indeed and drills into Pablo's equity retention and fully loaded CAC calculations. Pablo calmly denies acquisition talks and defends their unit economics.15:33–19:26 · Guest teaching 1/10 Mentorship and Promoting Inclusivity in Tech Entrepreneurship Pablo discusses payback periods and his desire to mentor women and minority tech founders. The second half of this segment is dominated by host sponsor reads for TopTal and HostGator.19:27–21:57 · Guest teaching 2/10 Valuation Expectations, Cash Reserves, and Executive Pay Nathan asks if Pablo would accept a hypothetical $10-15M acquisition, which Pablo flatly rejects in favor of organic 10x growth. Nathan then presses Pablo to reveal his exact founder salary.21:58–24:55 · Guest teaching 1/10 The Famous Five Questions with Pablo Fuentes Nathan conducts the standard Famous Five rapid-fire questions covering sleep, role models, and advice to Pablo's younger self, followed by the outro.3:42–8:16 · Guest disagreement 3/10 Proven's Business Model Transition and Revenue Metrics Nathan tries to force standard SaaS metrics like monthly churn and ARPU onto the business, leading Pablo to correct him by explaining their transition to a transactional pay-as-you-go model. Nathan pushes back when Pablo doesn't know exact monthly job post numbers immediately.8:16–12:35 · Guest disagreement 2/10 Fundraising History and Transitioning to Profitability Pablo details their funding history and pivot away from sales teams to content marketing. Nathan pushes for concrete cash flow numbers and net margin ranges when Pablo hesitates to give specific financials.12:35–15:33 · Guest disagreement 3/10 Acquisition Prospects, Founder Equity, and Unit Economics Nathan aggressively speculates that Proven is seeking an acquisition by Indeed and drills into Pablo's equity retention and fully loaded CAC calculations. Pablo calmly denies acquisition talks and defends their unit economics.15:33–19:26 · Guest disagreement 1/10 Mentorship and Promoting Inclusivity in Tech Entrepreneurship Pablo discusses payback periods and his desire to mentor women and minority tech founders. The second half of this segment is dominated by host sponsor reads for TopTal and HostGator.19:27–21:57 · Guest disagreement 4/10 Valuation Expectations, Cash Reserves, and Executive Pay Nathan asks if Pablo would accept a hypothetical $10-15M acquisition, which Pablo flatly rejects in favor of organic 10x growth. Nathan then presses Pablo to reveal his exact founder salary.21:58–24:55 · Guest disagreement 1/10 The Famous Five Questions with Pablo Fuentes Nathan conducts the standard Famous Five rapid-fire questions covering sleep, role models, and advice to Pablo's younger self, followed by the outro.3:42–8:16 · Nathan pushing back 6/10 Proven's Business Model Transition and Revenue Metrics Nathan tries to force standard SaaS metrics like monthly churn and ARPU onto the business, leading Pablo to correct him by explaining their transition to a transactional pay-as-you-go model. Nathan pushes back when Pablo doesn't know exact monthly job post numbers immediately.8:16–12:35 · Nathan pushing back 5/10 Fundraising History and Transitioning to Profitability Pablo details their funding history and pivot away from sales teams to content marketing. Nathan pushes for concrete cash flow numbers and net margin ranges when Pablo hesitates to give specific financials.12:35–15:33 · Nathan pushing back 6/10 Acquisition Prospects, Founder Equity, and Unit Economics Nathan aggressively speculates that Proven is seeking an acquisition by Indeed and drills into Pablo's equity retention and fully loaded CAC calculations. Pablo calmly denies acquisition talks and defends their unit economics.15:33–19:26 · Nathan pushing back 1/10 Mentorship and Promoting Inclusivity in Tech Entrepreneurship Pablo discusses payback periods and his desire to mentor women and minority tech founders. The second half of this segment is dominated by host sponsor reads for TopTal and HostGator.19:27–21:57 · Nathan pushing back 6/10 Valuation Expectations, Cash Reserves, and Executive Pay Nathan asks if Pablo would accept a hypothetical $10-15M acquisition, which Pablo flatly rejects in favor of organic 10x growth. Nathan then presses Pablo to reveal his exact founder salary.21:58–24:55 · Nathan pushing back 1/10 The Famous Five Questions with Pablo Fuentes Nathan conducts the standard Famous Five rapid-fire questions covering sleep, role models, and advice to Pablo's younger self, followed by the outro.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 71% · guest 29%0:00 · Nathan 71% · guest 29%3:00 · Nathan 27.4% · guest 72.6%3:00 · Nathan 27.4% · guest 72.6%6:00 · Nathan 37.9% · guest 62.1%6:00 · Nathan 37.9% · guest 62.1%9:00 · Nathan 29.2% · guest 70.8%9:00 · Nathan 29.2% · guest 70.8%12:00 · Nathan 29.2% · guest 70.8%12:00 · Nathan 29.2% · guest 70.8%15:00 · Nathan 42.3% · guest 57.7%15:00 · Nathan 42.3% · guest 57.7%18:00 · Nathan 70.1% · guest 29.9%18:00 · Nathan 70.1% · guest 29.9%21:00 · Nathan 26.4% · guest 73.6%21:00 · Nathan 26.4% · guest 73.6%24:00 · Nathan 74.7% · guest 25.3%24:00 · Nathan 74.7% · guest 25.3%
Sharpest disagreement ▶ 20:05 Pablo dismisses low acquisition valuation

Pablo flatly rejects Nathan's suggestion that he would take a $10M-$15M exit, asserting that Proven has a clear path to 10x growth independently.

Hardest push from Nathan ▶ 7:28 Nathan confronts Pablo on untracked job numbers

Nathan directly challenges Pablo on why a founder with per-job pricing wouldn't religiously track the exact monthly volume of job posts.

Biggest teaching moment ▶ 5:23 Pablo clarifies pay-as-you-go vs SaaS churn

Pablo reframes Nathan's assumptions about churn and ARPU by clarifying that Proven operates on a pay-as-you-go model rather than monthly recurring subscriptions.

Nathan holds their own ▶ 10:43 Nathan cites Alexa traffic data

Nathan demonstrates external preparation and insight by quoting specific Alexa rank improvements from 400,000 to 250,000 to validate Pablo's traffic claims.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Proven's Business Model Transition and Revenue Metrics 6536 Nathan tries to force standard SaaS metrics like monthly churn and ARPU onto the business, leading Pablo to correct him by explaining their transition to a transactional pay-as-you-go model. Nathan pushes back when Pablo doesn't know exact monthly job post numbers immediately.
Fundraising History and Transitioning to Profitability 5225 Pablo details their funding history and pivot away from sales teams to content marketing. Nathan pushes for concrete cash flow numbers and net margin ranges when Pablo hesitates to give specific financials.
Acquisition Prospects, Founder Equity, and Unit Economics 6236 Nathan aggressively speculates that Proven is seeking an acquisition by Indeed and drills into Pablo's equity retention and fully loaded CAC calculations. Pablo calmly denies acquisition talks and defends their unit economics.
Mentorship and Promoting Inclusivity in Tech Entrepreneurship 2111 Pablo discusses payback periods and his desire to mentor women and minority tech founders. The second half of this segment is dominated by host sponsor reads for TopTal and HostGator.
Valuation Expectations, Cash Reserves, and Executive Pay 5246 Nathan asks if Pablo would accept a hypothetical $10-15M acquisition, which Pablo flatly rejects in favor of organic 10x growth. Nathan then presses Pablo to reveal his exact founder salary.
The Famous Five Questions with Pablo Fuentes 2111 Nathan conducts the standard Famous Five rapid-fire questions covering sleep, role models, and advice to Pablo's younger self, followed by the outro.

Statements from this episode (22)

Prediction Didn’t hold up
Latka: I Will Take Send Later Public by Age 30
“I'm taking Send Later public by the time I turn 30.”
Nathan Latka Sep 23, 2016 ▶ 1:14
Assertion Contradicted
Fuentes: Proven is the only app allowing mobile job posting
“And we're the only app and the app store that allows you to post jobs directly from your phone.”
Pablo Fuentes Sep 23, 2016 ▶ 2:41
Assertion Not checkable as stated
Fuentes: Proven did over $1M in revenue in 2015
“In, in 2015, we did a little bit over a million dollars in revenue.”
Pablo Fuentes Sep 23, 2016 ▶ 3:31
Prediction Not checkable as stated
Fuentes: Proven on track to grow 60% in 2016
“This year we're on track to grow about 60%.”
Pablo Fuentes Sep 23, 2016 ▶ 3:36
Assertion Not checkable as stated
Fuentes: Proven has served over 1,100 companies across 1,500 locations
“It's over 1100 individual companies, but it's 1500 locations. Some companies have more than one location.”
Pablo Fuentes Sep 23, 2016 ▶ 4:21
Assertion Not checkable as stated
Fuentes: Average Proven customer pays $350-$400 annually for two years
“Our average customer pays is about 350 or 400 dollars a year. And then the average customers in the year for about two, average customers in the system for about two years.”
Pablo Fuentes Sep 23, 2016 ▶ 5:09
Insight
Fuentes: Proven cannot justify a sales team due to low product price
“We tried the sales model and that didn't work. For us in it has to do with the product is just not simply not expensive enough for us to justify the cost of Salesforce.”
Pablo Fuentes Sep 23, 2016 ▶ 6:24
Assertion Not checkable as stated
Fuentes: Proven generated about $150,000 in revenue in August 2016
“Last month we did about a 150,000 or so.”
Pablo Fuentes Sep 23, 2016 ▶ 7:10
Assertion Not checkable as stated
Fuentes: Subscription revenue is under 25% of Proven's total revenue
“The percentage of subscription is down to a little bit of less than 25% now.”
Pablo Fuentes Sep 23, 2016 ▶ 8:11
Assertion Not publicly verifiable
Fuentes: Proven raised over $5.5M across six funding rounds
“We've raised a little bit over five and a half million dollars in, in, in six different chunks over the years.”
Pablo Fuentes Sep 23, 2016 ▶ 8:22
Disclosure
Fuentes: Proven is profitable and has no plans to raise capital
“We were never, never able to raise the big round, but now we're profitable and growing and we don't have intentions to raise.”
Pablo Fuentes Sep 23, 2016 ▶ 8:28
Assertion Not checkable as stated
Fuentes: Proven operates at roughly 50% gross margins
“I mean, we make about 50% margins total, and then obviously we have to cover expenses.”
Pablo Fuentes Sep 23, 2016 ▶ 9:51
Assertion Not checkable as stated
Fuentes: Proven achieved 10x blog growth between January and August 2016
“It's, we have had 10 expert growth in our blog from January to August.”
Pablo Fuentes Sep 23, 2016 ▶ 10:23
Disclosure
Fuentes: Proven replaced inside direct sales with content marketing and SEO
“That's when we decided to go away from doing a direct sales model where we have inside salespeople calling businesses to make a big bet on content marketing and organic traffic.”
Pablo Fuentes Sep 23, 2016 ▶ 11:04
Disclosure
Fuentes: Proven spent $9K-$10K monthly on San Francisco office costs
“So it was about 6000 dollars a month in rent, but then associated expenses with that and, you know, little things that started to add up, like coffee and lunches and things like that. It was probably another three, 4000 dollars.”
Pablo Fuentes Sep 23, 2016 ▶ 12:13
Assertion Not checkable as stated
Fuentes: Proven has not engaged in acquisition talks with Indeed
“That's false.”
Pablo Fuentes Sep 23, 2016 ▶ 12:57
Disclosure
Fuentes: Proven is targeting about $1.6 million revenue in 2016
“About 1.6 million.”
Pablo Fuentes Sep 23, 2016 ▶ 14:00
Assertion Supported
Fuentes: Andreessen Horowitz and Greylock are major Proven investors
“So our biggest investors in Dresden Horowitz in Greylock 500 startups, Cape Four Capital, Founder Collective folks like that.”
Pablo Fuentes Sep 23, 2016 ▶ 14:53
Assertion Not checkable as stated
Fuentes: Proven's LTV to CAC ratio reached 3.5 in August
“We do include everything, and we don't spend any money on SEM, so our LTV to CAC is, you know, three and a half right now for what's in August.”
Pablo Fuentes Sep 23, 2016 ▶ 16:16
Assertion Not checkable as stated
Fuentes: Proven has a 6 to 8 month CAC payback period
“It's between six and eight months depending on the month.”
Pablo Fuentes Sep 23, 2016 ▶ 16:50
Disclosure
Fuentes: Proven Targeted $5M+ Round at $20M-$25M Pre-Money Valuation
“We were trying to raise somewhere in the five plus million dollar range. [1193] Nathan Latka: At what valuation? [1195] Pablo Fuentes: I don't know. [1195] Pablo Fuentes: We were targeting. [1196] Nathan Latka: 20 pre? [1197] Pablo Fuentes: Yeah, 20, 20, 25 pr…”
Pablo Fuentes Sep 23, 2016 ▶ 19:48
Disclosure
Fuentes: Proven Would Reject Acquisition Offers Between $10M and $15M
“I would absolutely not take that.”
Pablo Fuentes Sep 23, 2016 ▶ 20:07
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