Sep 27, 2017 · 34m · top-founders

795: SaaS: With $117m Raised, Google Tried to Kill Him But He's Winning App Deeplinking Wars

Alex Austin · 21m spoken Nathan Latka · 9m spoken
0:00 / 0:00

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Nathan Latka interviews Alex Austin, CEO of Branch.io, discussing how the company raised $117 million to build the search and deep linking infrastructure for the mobile app ecosystem while scaling enterprise revenue and outlasting competition from Google.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 31.9% of the talking time here. How this is scored →

Nathan as informed peer 4.7 Guest teaching 2.6 Guest disagreement 1.6 Nathan pushing back 2.6
05100:0010:0020:0030:002:04–4:25 · Nathan as informed peer 3/10 Alex Austin on Engineering at NASA and Transitioning to Software Nathan introduces Alex's background at NASA and asks about his transition into software. Alex explains his shift from semiconductor physics research to building software products in a friendly, conversational manner.4:25–7:52 · Nathan as informed peer 4/10 Solving Discovery for Kindred and Pivoting to Branch Alex details how distribution challenges with his photobook app Kindred led to building Branch's deep linking architecture. Nathan presses for specific financial numbers on the sale of Kindred, and Alex deflects exact figures while explaining legal fees took half the price.7:52–13:06 · Nathan as informed peer 6/10 The Mission to Build the Search Engine for Mobile Apps Nathan drills down on Branch's business model, customer examples like Airbnb, contract values, and pricing structure. Alex clarifies that enterprise monetization started recently while the overarching goal remains indexing the mobile app ecosystem.13:07–15:10 · Nathan as informed peer 4/10 Unorthodox Customer Acquisition Tactics and Developer Community Building Nathan asks for unorthodox growth tactics, leading Alex to describe their Stack Overflow upvote strategy and building the global Mobile Growth meetup community.15:10–20:11 · Nathan as informed peer 7/10 SDK Adoption, Enterprise Concentration, and Big-Vision Fundraising Nathan runs financial calculations comparing the $117M raised against an estimated $2.7M ARR, challenging the valuation logic. Alex reframes the narrative, explaining investors backed the vision of building Google search for apps rather than a traditional SaaS multiple.20:12–27:36 · Nathan as informed peer 6/10 Winning the Deep Linking War Against Competitors and Google Nathan probes Alex's competitive mindset and challenges his claim of not caring about personal monetary gain. Alex pushes back vigorously, explaining his primary motivation is building an impactful legacy and defeating Google's direct knockoff product.27:37–34:16 · Nathan as informed peer 3/10 Mid-Roll Sponsorship: The Top Inbox Acquisition Nathan conducts a sponsor mid-roll about The Top Inbox and then leads Alex through the standard Famous Five rapid-fire questions, where Alex explains why he dislikes business books and respects Amazon's memo process.2:04–4:25 · Guest teaching 1/10 Alex Austin on Engineering at NASA and Transitioning to Software Nathan introduces Alex's background at NASA and asks about his transition into software. Alex explains his shift from semiconductor physics research to building software products in a friendly, conversational manner.4:25–7:52 · Guest teaching 2/10 Solving Discovery for Kindred and Pivoting to Branch Alex details how distribution challenges with his photobook app Kindred led to building Branch's deep linking architecture. Nathan presses for specific financial numbers on the sale of Kindred, and Alex deflects exact figures while explaining legal fees took half the price.7:52–13:06 · Guest teaching 3/10 The Mission to Build the Search Engine for Mobile Apps Nathan drills down on Branch's business model, customer examples like Airbnb, contract values, and pricing structure. Alex clarifies that enterprise monetization started recently while the overarching goal remains indexing the mobile app ecosystem.13:07–15:10 · Guest teaching 1/10 Unorthodox Customer Acquisition Tactics and Developer Community Building Nathan asks for unorthodox growth tactics, leading Alex to describe their Stack Overflow upvote strategy and building the global Mobile Growth meetup community.15:10–20:11 · Guest teaching 5/10 SDK Adoption, Enterprise Concentration, and Big-Vision Fundraising Nathan runs financial calculations comparing the $117M raised against an estimated $2.7M ARR, challenging the valuation logic. Alex reframes the narrative, explaining investors backed the vision of building Google search for apps rather than a traditional SaaS multiple.20:12–27:36 · Guest teaching 4/10 Winning the Deep Linking War Against Competitors and Google Nathan probes Alex's competitive mindset and challenges his claim of not caring about personal monetary gain. Alex pushes back vigorously, explaining his primary motivation is building an impactful legacy and defeating Google's direct knockoff product.27:37–34:16 · Guest teaching 2/10 Mid-Roll Sponsorship: The Top Inbox Acquisition Nathan conducts a sponsor mid-roll about The Top Inbox and then leads Alex through the standard Famous Five rapid-fire questions, where Alex explains why he dislikes business books and respects Amazon's memo process.2:04–4:25 · Guest disagreement 0/10 Alex Austin on Engineering at NASA and Transitioning to Software Nathan introduces Alex's background at NASA and asks about his transition into software. Alex explains his shift from semiconductor physics research to building software products in a friendly, conversational manner.4:25–7:52 · Guest disagreement 1/10 Solving Discovery for Kindred and Pivoting to Branch Alex details how distribution challenges with his photobook app Kindred led to building Branch's deep linking architecture. Nathan presses for specific financial numbers on the sale of Kindred, and Alex deflects exact figures while explaining legal fees took half the price.7:52–13:06 · Guest disagreement 1/10 The Mission to Build the Search Engine for Mobile Apps Nathan drills down on Branch's business model, customer examples like Airbnb, contract values, and pricing structure. Alex clarifies that enterprise monetization started recently while the overarching goal remains indexing the mobile app ecosystem.13:07–15:10 · Guest disagreement 1/10 Unorthodox Customer Acquisition Tactics and Developer Community Building Nathan asks for unorthodox growth tactics, leading Alex to describe their Stack Overflow upvote strategy and building the global Mobile Growth meetup community.15:10–20:11 · Guest disagreement 3/10 SDK Adoption, Enterprise Concentration, and Big-Vision Fundraising Nathan runs financial calculations comparing the $117M raised against an estimated $2.7M ARR, challenging the valuation logic. Alex reframes the narrative, explaining investors backed the vision of building Google search for apps rather than a traditional SaaS multiple.20:12–27:36 · Guest disagreement 4/10 Winning the Deep Linking War Against Competitors and Google Nathan probes Alex's competitive mindset and challenges his claim of not caring about personal monetary gain. Alex pushes back vigorously, explaining his primary motivation is building an impactful legacy and defeating Google's direct knockoff product.27:37–34:16 · Guest disagreement 1/10 Mid-Roll Sponsorship: The Top Inbox Acquisition Nathan conducts a sponsor mid-roll about The Top Inbox and then leads Alex through the standard Famous Five rapid-fire questions, where Alex explains why he dislikes business books and respects Amazon's memo process.2:04–4:25 · Nathan pushing back 0/10 Alex Austin on Engineering at NASA and Transitioning to Software Nathan introduces Alex's background at NASA and asks about his transition into software. Alex explains his shift from semiconductor physics research to building software products in a friendly, conversational manner.4:25–7:52 · Nathan pushing back 2/10 Solving Discovery for Kindred and Pivoting to Branch Alex details how distribution challenges with his photobook app Kindred led to building Branch's deep linking architecture. Nathan presses for specific financial numbers on the sale of Kindred, and Alex deflects exact figures while explaining legal fees took half the price.7:52–13:06 · Nathan pushing back 3/10 The Mission to Build the Search Engine for Mobile Apps Nathan drills down on Branch's business model, customer examples like Airbnb, contract values, and pricing structure. Alex clarifies that enterprise monetization started recently while the overarching goal remains indexing the mobile app ecosystem.13:07–15:10 · Nathan pushing back 1/10 Unorthodox Customer Acquisition Tactics and Developer Community Building Nathan asks for unorthodox growth tactics, leading Alex to describe their Stack Overflow upvote strategy and building the global Mobile Growth meetup community.15:10–20:11 · Nathan pushing back 6/10 SDK Adoption, Enterprise Concentration, and Big-Vision Fundraising Nathan runs financial calculations comparing the $117M raised against an estimated $2.7M ARR, challenging the valuation logic. Alex reframes the narrative, explaining investors backed the vision of building Google search for apps rather than a traditional SaaS multiple.20:12–27:36 · Nathan pushing back 5/10 Winning the Deep Linking War Against Competitors and Google Nathan probes Alex's competitive mindset and challenges his claim of not caring about personal monetary gain. Alex pushes back vigorously, explaining his primary motivation is building an impactful legacy and defeating Google's direct knockoff product.27:37–34:16 · Nathan pushing back 1/10 Mid-Roll Sponsorship: The Top Inbox Acquisition Nathan conducts a sponsor mid-roll about The Top Inbox and then leads Alex through the standard Famous Five rapid-fire questions, where Alex explains why he dislikes business books and respects Amazon's memo process.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 89.4% · guest 10.6%0:00 · Nathan 89.4% · guest 10.6%3:00 · Nathan 9.1% · guest 90.9%3:00 · Nathan 9.1% · guest 90.9%6:00 · Nathan 8.7% · guest 91.3%6:00 · Nathan 8.7% · guest 91.3%9:00 · Nathan 28.4% · guest 71.6%9:00 · Nathan 28.4% · guest 71.6%12:00 · Nathan 14.3% · guest 85.7%12:00 · Nathan 14.3% · guest 85.7%15:00 · Nathan 21% · guest 79%15:00 · Nathan 21% · guest 79%18:00 · Nathan 26.1% · guest 73.9%18:00 · Nathan 26.1% · guest 73.9%21:00 · Nathan 40.1% · guest 59.9%21:00 · Nathan 40.1% · guest 59.9%24:00 · Nathan 33.6% · guest 66.4%24:00 · Nathan 33.6% · guest 66.4%27:00 · Nathan 50.6% · guest 49.4%27:00 · Nathan 50.6% · guest 49.4%30:00 · Nathan 8.4% · guest 91.6%30:00 · Nathan 8.4% · guest 91.6%33:00 · Nathan 75.4% · guest 24.6%33:00 · Nathan 75.4% · guest 24.6%
Sharpest disagreement ▶ 24:31 Alex rejects the premise that money drives his ambition

When Nathan bluntly calls his answer bullshit, Alex immediately counters that there are far easier ways to make money and asserts that his true drive is creating massive global impact.

Hardest push from Nathan ▶ 17:53 Nathan confronts Alex on revenue metrics vs funding

Nathan refuses to accept that 45 enterprise accounts at $60k ACV justifies $117M in venture backing, explicitly asking where his math is wrong.

Biggest teaching moment ▶ 18:21 Alex reframes SaaS ARR vs app indexing vision

Alex educates Nathan on why Branch raised massive capital on an infrastructure indexing play analogous to early web search rather than a standard cash-flow SaaS multiple.

Nathan holds their own ▶ 17:53 Nathan calculates ARR from customer counts and contract size

Nathan demonstrates strong financial acumen by multiplying 45 enterprise customers by $60K ACV on the spot to calculate Branch's approximate $2.7M ARR.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Alex Austin on Engineering at NASA and Transitioning to Software 3100 Nathan introduces Alex's background at NASA and asks about his transition into software. Alex explains his shift from semiconductor physics research to building software products in a friendly, conversational manner.
Solving Discovery for Kindred and Pivoting to Branch 4212 Alex details how distribution challenges with his photobook app Kindred led to building Branch's deep linking architecture. Nathan presses for specific financial numbers on the sale of Kindred, and Alex deflects exact figures while explaining legal fees took half the price.
The Mission to Build the Search Engine for Mobile Apps 6313 Nathan drills down on Branch's business model, customer examples like Airbnb, contract values, and pricing structure. Alex clarifies that enterprise monetization started recently while the overarching goal remains indexing the mobile app ecosystem.
Unorthodox Customer Acquisition Tactics and Developer Community Building 4111 Nathan asks for unorthodox growth tactics, leading Alex to describe their Stack Overflow upvote strategy and building the global Mobile Growth meetup community.
SDK Adoption, Enterprise Concentration, and Big-Vision Fundraising 7536 Nathan runs financial calculations comparing the $117M raised against an estimated $2.7M ARR, challenging the valuation logic. Alex reframes the narrative, explaining investors backed the vision of building Google search for apps rather than a traditional SaaS multiple.
Winning the Deep Linking War Against Competitors and Google 6445 Nathan probes Alex's competitive mindset and challenges his claim of not caring about personal monetary gain. Alex pushes back vigorously, explaining his primary motivation is building an impactful legacy and defeating Google's direct knockoff product.
Mid-Roll Sponsorship: The Top Inbox Acquisition 3211 Nathan conducts a sponsor mid-roll about The Top Inbox and then leads Alex through the standard Famous Five rapid-fire questions, where Alex explains why he dislikes business books and respects Amazon's memo process.

Statements from this episode (14)

Disclosure
Austin: Kindred sale legal fees consumed half the purchase price
“The legal fees ended up overall, I think taking up about half of the sales price.”
Alex Austin Sep 27, 2017 ▶ 6:46
Disclosure
Austin: Kindred hit $500k ARR with 1% monthly growth before Branch pivot
“Basically, I think we got it to be around 500 K a year in revenue, but we were investing most of it back into the business but it wasn't growing. It was growing at like one percent a month or something terrible like that”
Alex Austin Sep 27, 2017 ▶ 7:15
Assertion Not checkable as stated
Austin: Branch powers 40% of the mobile app ecosystem
“Right now at this point we have about 40% of the app ecosystem using Branch today. So, most, probably, most people have around, like, 10, 20 apps on their phone. About 40% of them are actively using Branch.”
Alex Austin Sep 27, 2017 ▶ 8:23
Disclosure
Austin: Branch aims for 98% app penetration to build mobile search index
“The goal though, is to get 98% of the app ecosystem using branch. Why is that a goal? Because when we have that, we basically indexed the app ecosystem. We built a directory of every page that's accessible inside apps and the analogous, you know, index in the …”
Alex Austin Sep 27, 2017 ▶ 9:02
Assertion Not checkable as stated
Austin: Branch Enterprise ACV Averages $55,000 to $60,000
“Our enterprise clients, we have, I'd say average deal size right now is about 55 to 60 K, 6000 dollars. Annually.”
Alex Austin Sep 27, 2017 ▶ 10:43
Insight
Enterprise deals closed faster when Branch started charging for its product
“We found that we could actually charge, and when we charge people, it found that enterprise customers actually closed faster than we were giving away for free, and we were making money.”
Alex Austin Sep 27, 2017 ▶ 11:07
Disclosure
Austin: Branch bootstrapped 'Mobile Growth' meetups across 40+ countries for marketing
“We basically started a meetup group. It's called Mobile Growth, and it's now in like over 40 different countries around the world. And we sort of like bootstrapped it just as a way to drive marketing to branch.”
Alex Austin Sep 27, 2017 ▶ 14:34
Assertion Not checkable as stated
Austin: Over 26,000 developers are using Branch's SDK
“So we are now at, I think in terms of folks using the SDK, we're about over 26,000.”
Alex Austin Sep 27, 2017 ▶ 15:20
Assertion Not checkable as stated
Austin: Branch has 40 to 50 enterprise customers
“So, yeah, so enterprise-wise, I think it's probably in the 40 to 50, and then there's, like, probably close to a couple thousand in terms of long tail, kind of, like, self-onboarded folks.”
Alex Austin Sep 27, 2017 ▶ 16:37
Assertion Not checkable as stated
Austin: About 99% of Branch's revenue comes from enterprise clients
“Oh, like 99% of it.”
Alex Austin Sep 27, 2017 ▶ 17:17
Assertion Supported
Austin: Branch lured Pinterest, Airbnb, and Etsy from Yozio, forcing its shutdown
“There was a company in our space when we first started that actually had Pinterest, Airbnb, and Etsy using them. When we had just launched literally brand new, super buggy product within a year and a half, all those companies were using us and that company had…”
Alex Austin Sep 27, 2017 ▶ 20:35
Assertion Not checkable as stated
Google's Firebase copied Branch's SDK variables and marketing collateral
“They launched a product in last year at Google IO that was a direct replica of branch under the Firebase brand called dynamic links, literally copied all of our marketing collateral. I think the variables of their iOS SDK you reused variables from my header fi…”
Alex Austin Sep 27, 2017 ▶ 26:11
Assertion Not checkable as stated
Austin: Google put 300 sales reps on Firebase Dynamic Links before effort stalled
“Then they threw 300 sales and marketing people at this product with the sole objective of pushing Firebase, deep linking, and replacing branch. So every single one of our customers got an email from somebody at Google. All of our pipeline got it. Like they wen…”
Alex Austin Sep 27, 2017 ▶ 26:46
Prediction Not checkable as stated
Austin: Competition with Google will get much worse when Branch enters discovery
“It's going to get so much worse when we move into discovery.”
Alex Austin Sep 27, 2017 ▶ 27:33
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