Aug 30, 2018 · 18m · top-founders

1132 How He Plans to Take on Moz, SEMRush, with 1500 customers, $180k MRR

Vaibhav Kakkar · 9m spoken Nathan Latka · 6m spoken
0:00 / 0:00

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In this episode of The Top Entrepreneurs Podcast, host Nathan Latka interviews RankWatch co-founder Vaibhav Kakkar to explore how the bootstrapped SEO analytics platform scaled to 1,500 customers and $185,000 in monthly recurring revenue. Kakkar breaks down the company's 50-50 founder partnership, inbound organic growth engine, low-churn retention dynamics, and strategic roadmap to compete against market leaders like Moz and SEMrush.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 38.2% of the talking time here. How this is scored →

Nathan as informed peer 5.6 Guest teaching 1.3 Guest disagreement 1.3 Nathan pushing back 3.9
05100:0010:000:00–2:45 · Nathan as informed peer 5/10 Episode Preview and Business Metrics Overview Nathan introduces the company metrics upfront and challenges the guest on why listeners shouldn't immediately dismiss internet marketing software.2:46–6:16 · Nathan as informed peer 6/10 Subscription Pricing and Monthly Recurring Revenue Nathan quickly computes recurring revenue figures and year-over-year baselines from customer counts and average pricing, while probing ownership splits.6:17–8:32 · Nathan as informed peer 4/10 Inbound Marketing Funnels and Competitor Landscape Nathan probes acquisition channels and asks hypothetical acquisition buyout prices before clarifying details about the guest's previous agency exit.8:32–11:14 · Nathan as informed peer 7/10 Retention Dynamics, Churn Rates, and Lifetime Value Nathan rejects the guest's vague claim about large customers rarely churning, calling out that every SaaS founder claims enterprise clients stick around.11:14–13:21 · Nathan as informed peer 6/10 Organic SEO Acquisition and Keyword Rankings Nathan live-searches the guest's ranking claims on Google and initially fails to find the article on page one, before locating it on page two.13:21–15:56 · Nathan as informed peer 7/10 Paid Acquisition Strategy and Product-First Focus Nathan pushes back against the guest waiting for product feature parity before pushing acquisition, noting that successful founders market and build simultaneously.15:58–17:58 · Nathan as informed peer 4/10 The Famous Five Rapid-Fire Questions Nathan directs the rapid-fire questions, pressing the guest for specific CEO names and SaaS tools when initial answers are too generic.0:00–2:45 · Guest teaching 1/10 Episode Preview and Business Metrics Overview Nathan introduces the company metrics upfront and challenges the guest on why listeners shouldn't immediately dismiss internet marketing software.2:46–6:16 · Guest teaching 1/10 Subscription Pricing and Monthly Recurring Revenue Nathan quickly computes recurring revenue figures and year-over-year baselines from customer counts and average pricing, while probing ownership splits.6:17–8:32 · Guest teaching 1/10 Inbound Marketing Funnels and Competitor Landscape Nathan probes acquisition channels and asks hypothetical acquisition buyout prices before clarifying details about the guest's previous agency exit.8:32–11:14 · Guest teaching 2/10 Retention Dynamics, Churn Rates, and Lifetime Value Nathan rejects the guest's vague claim about large customers rarely churning, calling out that every SaaS founder claims enterprise clients stick around.11:14–13:21 · Guest teaching 3/10 Organic SEO Acquisition and Keyword Rankings Nathan live-searches the guest's ranking claims on Google and initially fails to find the article on page one, before locating it on page two.13:21–15:56 · Guest teaching 1/10 Paid Acquisition Strategy and Product-First Focus Nathan pushes back against the guest waiting for product feature parity before pushing acquisition, noting that successful founders market and build simultaneously.15:58–17:58 · Guest teaching 0/10 The Famous Five Rapid-Fire Questions Nathan directs the rapid-fire questions, pressing the guest for specific CEO names and SaaS tools when initial answers are too generic.0:00–2:45 · Guest disagreement 1/10 Episode Preview and Business Metrics Overview Nathan introduces the company metrics upfront and challenges the guest on why listeners shouldn't immediately dismiss internet marketing software.2:46–6:16 · Guest disagreement 0/10 Subscription Pricing and Monthly Recurring Revenue Nathan quickly computes recurring revenue figures and year-over-year baselines from customer counts and average pricing, while probing ownership splits.6:17–8:32 · Guest disagreement 1/10 Inbound Marketing Funnels and Competitor Landscape Nathan probes acquisition channels and asks hypothetical acquisition buyout prices before clarifying details about the guest's previous agency exit.8:32–11:14 · Guest disagreement 2/10 Retention Dynamics, Churn Rates, and Lifetime Value Nathan rejects the guest's vague claim about large customers rarely churning, calling out that every SaaS founder claims enterprise clients stick around.11:14–13:21 · Guest disagreement 2/10 Organic SEO Acquisition and Keyword Rankings Nathan live-searches the guest's ranking claims on Google and initially fails to find the article on page one, before locating it on page two.13:21–15:56 · Guest disagreement 2/10 Paid Acquisition Strategy and Product-First Focus Nathan pushes back against the guest waiting for product feature parity before pushing acquisition, noting that successful founders market and build simultaneously.15:58–17:58 · Guest disagreement 1/10 The Famous Five Rapid-Fire Questions Nathan directs the rapid-fire questions, pressing the guest for specific CEO names and SaaS tools when initial answers are too generic.0:00–2:45 · Nathan pushing back 2/10 Episode Preview and Business Metrics Overview Nathan introduces the company metrics upfront and challenges the guest on why listeners shouldn't immediately dismiss internet marketing software.2:46–6:16 · Nathan pushing back 2/10 Subscription Pricing and Monthly Recurring Revenue Nathan quickly computes recurring revenue figures and year-over-year baselines from customer counts and average pricing, while probing ownership splits.6:17–8:32 · Nathan pushing back 3/10 Inbound Marketing Funnels and Competitor Landscape Nathan probes acquisition channels and asks hypothetical acquisition buyout prices before clarifying details about the guest's previous agency exit.8:32–11:14 · Nathan pushing back 6/10 Retention Dynamics, Churn Rates, and Lifetime Value Nathan rejects the guest's vague claim about large customers rarely churning, calling out that every SaaS founder claims enterprise clients stick around.11:14–13:21 · Nathan pushing back 5/10 Organic SEO Acquisition and Keyword Rankings Nathan live-searches the guest's ranking claims on Google and initially fails to find the article on page one, before locating it on page two.13:21–15:56 · Nathan pushing back 6/10 Paid Acquisition Strategy and Product-First Focus Nathan pushes back against the guest waiting for product feature parity before pushing acquisition, noting that successful founders market and build simultaneously.15:58–17:58 · Nathan pushing back 3/10 The Famous Five Rapid-Fire Questions Nathan directs the rapid-fire questions, pressing the guest for specific CEO names and SaaS tools when initial answers are too generic.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 64.1% · guest 35.9%0:00 · Nathan 64.1% · guest 35.9%3:00 · Nathan 29.3% · guest 70.7%3:00 · Nathan 29.3% · guest 70.7%6:00 · Nathan 17.6% · guest 82.4%6:00 · Nathan 17.6% · guest 82.4%9:00 · Nathan 24.7% · guest 75.3%9:00 · Nathan 24.7% · guest 75.3%12:00 · Nathan 46.2% · guest 53.8%12:00 · Nathan 46.2% · guest 53.8%15:00 · Nathan 29.8% · guest 70.2%15:00 · Nathan 29.8% · guest 70.2%18:00 · Nathan 98.7% · guest 1.3%18:00 · Nathan 98.7% · guest 1.3%
Sharpest disagreement ▶ 12:47 Guest defends ranking drop as a product trigger example

When Nathan asserts he cannot find the ranking on page one, Vaibhav immediately pushes back that page two position 11 is exactly what RankWatch alerts users to fix.

Hardest push from Nathan ▶ 10:15 Host refutes generalized customer retention claims

Nathan cuts through Vaibhav's explanation by stating that every software CEO claims their core users never churn, demanding exact numbers instead.

Biggest teaching moment ▶ 12:47 Guest turns ranking discrepancy into product demonstration

Vaibhav demonstrates how an apparent ranking drop to position 11 on page two serves as the exact automated alert trigger that powers his company's software.

Nathan holds their own ▶ 15:20 Host challenges postponing marketing for feature development

Nathan draws on his broad SaaS knowledge to point out that waiting for feature parity is a common founder trap and that marketing must run concurrently.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Episode Preview and Business Metrics Overview 5112 Nathan introduces the company metrics upfront and challenges the guest on why listeners shouldn't immediately dismiss internet marketing software.
Subscription Pricing and Monthly Recurring Revenue 6102 Nathan quickly computes recurring revenue figures and year-over-year baselines from customer counts and average pricing, while probing ownership splits.
Inbound Marketing Funnels and Competitor Landscape 4113 Nathan probes acquisition channels and asks hypothetical acquisition buyout prices before clarifying details about the guest's previous agency exit.
Retention Dynamics, Churn Rates, and Lifetime Value 7226 Nathan rejects the guest's vague claim about large customers rarely churning, calling out that every SaaS founder claims enterprise clients stick around.
Organic SEO Acquisition and Keyword Rankings 6325 Nathan live-searches the guest's ranking claims on Google and initially fails to find the article on page one, before locating it on page two.
Paid Acquisition Strategy and Product-First Focus 7126 Nathan pushes back against the guest waiting for product feature parity before pushing acquisition, noting that successful founders market and build simultaneously.
The Famous Five Rapid-Fire Questions 4013 Nathan directs the rapid-fire questions, pressing the guest for specific CEO names and SaaS tools when initial answers are too generic.

Statements from this episode (13)

Assertion Not checkable as stated
Kakkar: RankWatch has over 1,500 customers
“We have over 1500 customers right now.”
Vaibhav Kakkar Aug 30, 2018 ▶ 3:21
Assertion Not checkable as stated
Kakkar: RankWatch is growing 35% to 40% year-over-year
“We are growing at almost around 35, 40% year on year.”
Vaibhav Kakkar Aug 30, 2018 ▶ 3:44
Assertion Partly supported
Kakkar sold agency Digital Next to a listed Swedish firm in 2013
“I used to run an agency it was called Digital Next, and you know, I started that in two, 2009, and in 2013, I sold that agency to a listed Swedish company”
Vaibhav Kakkar Aug 30, 2018 ▶ 4:26
Disclosure
Kakkar and his brother invested nearly $300,000 of personal funds into RankWatch
“We've put in almost 300,000 dollars of our own money in the car.”
Vaibhav Kakkar Aug 30, 2018 ▶ 5:44
Assertion Not checkable as stated
RankWatch employs over 30 people
“We are over 30 people right now.”
Vaibhav Kakkar Aug 30, 2018 ▶ 5:51
Assertion Contradicted
Kakkar: Digital Next sold for over £5 million
“Last company was sold over five million pounds.”
Vaibhav Kakkar Aug 30, 2018 ▶ 8:05
Assertion Not checkable as stated
Kakkar: RankWatch maintains around 2% to 3% monthly logo churn
“Yeah, around, around that. Some months are bad but mostly it stays around that.”
Vaibhav Kakkar Aug 30, 2018 ▶ 8:48
Assertion Not checkable as stated
Kakkar: Five-figure RankWatch enterprise clients retain for over 3-4 years
“Like we've had customers who pay us in five digits have, and they've stayed for over three, four years now.”
Vaibhav Kakkar Aug 30, 2018 ▶ 9:44
Assertion Not checkable as stated
Kakkar: RankWatch customer lifetime spans 18 months SMB, 27 months enterprise
“Around 1818 months is right now our LTV for a small customer. Bigger, bigger customers have a 27 months LTV for us.”
Vaibhav Kakkar Aug 30, 2018 ▶ 10:30
Assertion Not checkable as stated
Kakkar: 70% to 80% of RankWatch customers come from organic search
“70, 80% of our customers come through search they search about something in the internet which is related to us.”
Vaibhav Kakkar Aug 30, 2018 ▶ 11:28
Disclosure
Kakkar: RankWatch spends $5,000 to $8,000 monthly on social advertising
“We are spending around five to 8000 dollars on social.”
Vaibhav Kakkar Aug 30, 2018 ▶ 13:28
Assertion Not checkable as stated
Kakkar: RankWatch pays $1,100 to $1,200 per customer acquired via Facebook
“We end up paying around 11, 1200 dollars to acquire, which is quite high, I feel. Because our other means of acquisition are really low. Like the cost is really low over there.”
Vaibhav Kakkar Aug 30, 2018 ▶ 13:48
Prediction Not checkable as stated
Kakkar: RankWatch is six to nine months from parity with market leaders
“We are not at a position to compete with the best players in our market. We still are like around six months to nine months away from, you know, having a couple of features which will make us you know, head on comparable with our top competitors.”
Vaibhav Kakkar Aug 30, 2018 ▶ 15:06
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