Mar 29, 2021 · 27m · top-founders

Manufacturing Plant Software Breaks $100m Revenue, Just $38m Raised

Norman Crowley · 17m spoken Nathan Latka · 6m spoken Frank Bien · 4s spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

Serial entrepreneur Norman Crowley explains how Crowley Carbon scaled its industrial IoT and energy efficiency software platform to over $100 million in annual revenue with just $38 million in outside funding. The discussion details the company's sensor-as-a-service model, enterprise SaaS economics, and Cool Planet's expanding initiatives across electric vehicle retrofits and decarbonization.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 27.8% of the talking time here. How this is scored →

Nathan as informed peer 4.6 Guest teaching 4.4 Guest disagreement 1.4 Nathan pushing back 3.0
05100:0010:0020:003:22–6:06 · Nathan as informed peer 3/10 The Clarity Platform and Smart Factory Digitization Latka inquires whether the businesses are pure hardware or have software components. Crowley explains the Industry 4.0 paradigm, his Clarity software platform, IoT sensor architecture, and the shared savings monetization model.6:07–8:57 · Nathan as informed peer 6/10 Enterprise Scale, Contract Sizes, and Software Monetization Latka immediately challenges the shared savings model as risky due to attribution disputes. He presses Crowley on contract pricing, enterprise account values, and factory counts, extracting that top accounts pay $3M annually across 35 factories.8:58–11:21 · Nathan as informed peer 3/10 Hardware Sensor Demonstration and Multi-Stakeholder Alignment Crowley brings out a physical magnetic IoT sensor prop to demonstrate rapid deployment and educates Latka on enterprise alignment across diverse factory stakeholders from the C-suite to shift engineers.11:22–14:50 · Nathan as informed peer 6/10 Sensor Production Economics and Capex Financing Strategy Latka drills into production costs, balance sheet capex financing for sensors-as-a-service, and historical revenue milestones, prompting Crowley to detail raising $38M and their recent $33M round from T2.14:51–17:30 · Nathan as informed peer 7/10 Surpassing $100 Million Revenue and Staying Private Latka performs live math multiplying 4,000 factories by $25k ACV to corner Crowley into confirming over $100M in revenue. Crowley resists further granular disclosures, explaining competitive bidding risks and past IPO scars.17:31–20:11 · Nathan as informed peer 4/10 Multi-Sector Synergies and Electric Vehicle Growth Latka asks how the diverse business lines synergize. Crowley details Energy and Transport as a Service (ETAS), virtual power plants, and how bioreactor controls cross over into cellular agriculture.20:12–23:09 · Nathan as informed peer 4/10 Unit Economics of Energy and Transport as a Service Latka questions how an EV retrofit generates $35k annually compared to a standard $7k Tesla consumer lease. Crowley breaks down grid balancing revenue, fuel replacement savings, and ventilation air extraction cost reductions.23:10–25:42 · Nathan as informed peer 6/10 Enterprise Retention Dynamics and Environmental Impact Latka applies B2B SaaS net retention frameworks to hardware IoT, which Crowley validates while highlighting high installation switching moats and domain engineering expertise.25:42–26:48 · Nathan as informed peer 2/10 The Famous Five Rapid-Fire Questions Latka runs through the Famous Five rapid-fire questions covering sleep, books, Elon Musk, and age, concluding the interview with standard closeout remarks.3:22–6:06 · Guest teaching 5/10 The Clarity Platform and Smart Factory Digitization Latka inquires whether the businesses are pure hardware or have software components. Crowley explains the Industry 4.0 paradigm, his Clarity software platform, IoT sensor architecture, and the shared savings monetization model.6:07–8:57 · Guest teaching 4/10 Enterprise Scale, Contract Sizes, and Software Monetization Latka immediately challenges the shared savings model as risky due to attribution disputes. He presses Crowley on contract pricing, enterprise account values, and factory counts, extracting that top accounts pay $3M annually across 35 factories.8:58–11:21 · Guest teaching 6/10 Hardware Sensor Demonstration and Multi-Stakeholder Alignment Crowley brings out a physical magnetic IoT sensor prop to demonstrate rapid deployment and educates Latka on enterprise alignment across diverse factory stakeholders from the C-suite to shift engineers.11:22–14:50 · Guest teaching 4/10 Sensor Production Economics and Capex Financing Strategy Latka drills into production costs, balance sheet capex financing for sensors-as-a-service, and historical revenue milestones, prompting Crowley to detail raising $38M and their recent $33M round from T2.14:51–17:30 · Guest teaching 3/10 Surpassing $100 Million Revenue and Staying Private Latka performs live math multiplying 4,000 factories by $25k ACV to corner Crowley into confirming over $100M in revenue. Crowley resists further granular disclosures, explaining competitive bidding risks and past IPO scars.17:31–20:11 · Guest teaching 6/10 Multi-Sector Synergies and Electric Vehicle Growth Latka asks how the diverse business lines synergize. Crowley details Energy and Transport as a Service (ETAS), virtual power plants, and how bioreactor controls cross over into cellular agriculture.20:12–23:09 · Guest teaching 7/10 Unit Economics of Energy and Transport as a Service Latka questions how an EV retrofit generates $35k annually compared to a standard $7k Tesla consumer lease. Crowley breaks down grid balancing revenue, fuel replacement savings, and ventilation air extraction cost reductions.23:10–25:42 · Guest teaching 4/10 Enterprise Retention Dynamics and Environmental Impact Latka applies B2B SaaS net retention frameworks to hardware IoT, which Crowley validates while highlighting high installation switching moats and domain engineering expertise.25:42–26:48 · Guest teaching 1/10 The Famous Five Rapid-Fire Questions Latka runs through the Famous Five rapid-fire questions covering sleep, books, Elon Musk, and age, concluding the interview with standard closeout remarks.3:22–6:06 · Guest disagreement 1/10 The Clarity Platform and Smart Factory Digitization Latka inquires whether the businesses are pure hardware or have software components. Crowley explains the Industry 4.0 paradigm, his Clarity software platform, IoT sensor architecture, and the shared savings monetization model.6:07–8:57 · Guest disagreement 2/10 Enterprise Scale, Contract Sizes, and Software Monetization Latka immediately challenges the shared savings model as risky due to attribution disputes. He presses Crowley on contract pricing, enterprise account values, and factory counts, extracting that top accounts pay $3M annually across 35 factories.8:58–11:21 · Guest disagreement 1/10 Hardware Sensor Demonstration and Multi-Stakeholder Alignment Crowley brings out a physical magnetic IoT sensor prop to demonstrate rapid deployment and educates Latka on enterprise alignment across diverse factory stakeholders from the C-suite to shift engineers.11:22–14:50 · Guest disagreement 1/10 Sensor Production Economics and Capex Financing Strategy Latka drills into production costs, balance sheet capex financing for sensors-as-a-service, and historical revenue milestones, prompting Crowley to detail raising $38M and their recent $33M round from T2.14:51–17:30 · Guest disagreement 3/10 Surpassing $100 Million Revenue and Staying Private Latka performs live math multiplying 4,000 factories by $25k ACV to corner Crowley into confirming over $100M in revenue. Crowley resists further granular disclosures, explaining competitive bidding risks and past IPO scars.17:31–20:11 · Guest disagreement 1/10 Multi-Sector Synergies and Electric Vehicle Growth Latka asks how the diverse business lines synergize. Crowley details Energy and Transport as a Service (ETAS), virtual power plants, and how bioreactor controls cross over into cellular agriculture.20:12–23:09 · Guest disagreement 2/10 Unit Economics of Energy and Transport as a Service Latka questions how an EV retrofit generates $35k annually compared to a standard $7k Tesla consumer lease. Crowley breaks down grid balancing revenue, fuel replacement savings, and ventilation air extraction cost reductions.23:10–25:42 · Guest disagreement 2/10 Enterprise Retention Dynamics and Environmental Impact Latka applies B2B SaaS net retention frameworks to hardware IoT, which Crowley validates while highlighting high installation switching moats and domain engineering expertise.25:42–26:48 · Guest disagreement 0/10 The Famous Five Rapid-Fire Questions Latka runs through the Famous Five rapid-fire questions covering sleep, books, Elon Musk, and age, concluding the interview with standard closeout remarks.3:22–6:06 · Nathan pushing back 1/10 The Clarity Platform and Smart Factory Digitization Latka inquires whether the businesses are pure hardware or have software components. Crowley explains the Industry 4.0 paradigm, his Clarity software platform, IoT sensor architecture, and the shared savings monetization model.6:07–8:57 · Nathan pushing back 5/10 Enterprise Scale, Contract Sizes, and Software Monetization Latka immediately challenges the shared savings model as risky due to attribution disputes. He presses Crowley on contract pricing, enterprise account values, and factory counts, extracting that top accounts pay $3M annually across 35 factories.8:58–11:21 · Nathan pushing back 1/10 Hardware Sensor Demonstration and Multi-Stakeholder Alignment Crowley brings out a physical magnetic IoT sensor prop to demonstrate rapid deployment and educates Latka on enterprise alignment across diverse factory stakeholders from the C-suite to shift engineers.11:22–14:50 · Nathan pushing back 4/10 Sensor Production Economics and Capex Financing Strategy Latka drills into production costs, balance sheet capex financing for sensors-as-a-service, and historical revenue milestones, prompting Crowley to detail raising $38M and their recent $33M round from T2.14:51–17:30 · Nathan pushing back 6/10 Surpassing $100 Million Revenue and Staying Private Latka performs live math multiplying 4,000 factories by $25k ACV to corner Crowley into confirming over $100M in revenue. Crowley resists further granular disclosures, explaining competitive bidding risks and past IPO scars.17:31–20:11 · Nathan pushing back 2/10 Multi-Sector Synergies and Electric Vehicle Growth Latka asks how the diverse business lines synergize. Crowley details Energy and Transport as a Service (ETAS), virtual power plants, and how bioreactor controls cross over into cellular agriculture.20:12–23:09 · Nathan pushing back 4/10 Unit Economics of Energy and Transport as a Service Latka questions how an EV retrofit generates $35k annually compared to a standard $7k Tesla consumer lease. Crowley breaks down grid balancing revenue, fuel replacement savings, and ventilation air extraction cost reductions.23:10–25:42 · Nathan pushing back 3/10 Enterprise Retention Dynamics and Environmental Impact Latka applies B2B SaaS net retention frameworks to hardware IoT, which Crowley validates while highlighting high installation switching moats and domain engineering expertise.25:42–26:48 · Nathan pushing back 1/10 The Famous Five Rapid-Fire Questions Latka runs through the Famous Five rapid-fire questions covering sleep, books, Elon Musk, and age, concluding the interview with standard closeout remarks.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 52% · guest 48%0:00 · Nathan 52% · guest 48%3:00 · Nathan 7.9% · guest 92.1%3:00 · Nathan 7.9% · guest 92.1%6:00 · Nathan 33.8% · guest 66.2%6:00 · Nathan 33.8% · guest 66.2%9:00 · Nathan 15.6% · guest 84.4%9:00 · Nathan 15.6% · guest 84.4%12:00 · Nathan 16.2% · guest 83.8%12:00 · Nathan 16.2% · guest 83.8%15:00 · Nathan 38.8% · guest 61.2%15:00 · Nathan 38.8% · guest 61.2%18:00 · Nathan 18.8% · guest 81.2%18:00 · Nathan 18.8% · guest 81.2%21:00 · Nathan 20.3% · guest 79.7%21:00 · Nathan 20.3% · guest 79.7%24:00 · Nathan 38.8% · guest 61.2%24:00 · Nathan 38.8% · guest 61.2%27:00 · Nathan 99.5% · guest 0.5%27:00 · Nathan 99.5% · guest 0.5%
Sharpest disagreement ▶ 16:02 Crowley refuses deeper metric disclosure to protect margins

Crowley pushes back against revealing financial specifics, explaining that disclosing margins gives competitors an edge in bidding processes.

Hardest push from Nathan ▶ 15:28 Latka traps guest on $100M revenue figure

Latka refuses Crowley's vague revenue framing and uses the guest's own ACV and factory count data to force an on-record admission of over $100M in revenue.

Biggest teaching moment ▶ 21:51 Crowley details multi-layered revenue behind fleet electrification

Crowley educates Latka on commercial EV economics, demonstrating how grid-balancing payments and air extraction savings generate $35k per vehicle versus a consumer lease.

Nathan holds their own ▶ 6:07 Latka points out attribution vulnerabilities in shared savings

Latka demonstrates sharp commercial expertise by immediately identifying the core contractual weakness of shared savings energy contracts.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
The Clarity Platform and Smart Factory Digitization 3511 Latka inquires whether the businesses are pure hardware or have software components. Crowley explains the Industry 4.0 paradigm, his Clarity software platform, IoT sensor architecture, and the shared savings monetization model.
Enterprise Scale, Contract Sizes, and Software Monetization 6425 Latka immediately challenges the shared savings model as risky due to attribution disputes. He presses Crowley on contract pricing, enterprise account values, and factory counts, extracting that top accounts pay $3M annually across 35 factories.
Hardware Sensor Demonstration and Multi-Stakeholder Alignment 3611 Crowley brings out a physical magnetic IoT sensor prop to demonstrate rapid deployment and educates Latka on enterprise alignment across diverse factory stakeholders from the C-suite to shift engineers.
Sensor Production Economics and Capex Financing Strategy 6414 Latka drills into production costs, balance sheet capex financing for sensors-as-a-service, and historical revenue milestones, prompting Crowley to detail raising $38M and their recent $33M round from T2.
Surpassing $100 Million Revenue and Staying Private 7336 Latka performs live math multiplying 4,000 factories by $25k ACV to corner Crowley into confirming over $100M in revenue. Crowley resists further granular disclosures, explaining competitive bidding risks and past IPO scars.
Multi-Sector Synergies and Electric Vehicle Growth 4612 Latka asks how the diverse business lines synergize. Crowley details Energy and Transport as a Service (ETAS), virtual power plants, and how bioreactor controls cross over into cellular agriculture.
Unit Economics of Energy and Transport as a Service 4724 Latka questions how an EV retrofit generates $35k annually compared to a standard $7k Tesla consumer lease. Crowley breaks down grid balancing revenue, fuel replacement savings, and ventilation air extraction cost reductions.
Enterprise Retention Dynamics and Environmental Impact 6423 Latka applies B2B SaaS net retention frameworks to hardware IoT, which Crowley validates while highlighting high installation switching moats and domain engineering expertise.
The Famous Five Rapid-Fire Questions 2101 Latka runs through the Famous Five rapid-fire questions covering sleep, books, Elon Musk, and age, concluding the interview with standard closeout remarks.

Statements from this episode (18)

Prediction Not checkable as stated
Crowley: Replacing all vehicles with new EVs will take ~100 years
“There's over 1.4 billion vehicles in the world. There's over sixty million new vehicles every year. So if we're going to wait for all of them to become Teslas, it's going to take about a hundred years.”
Norman Crowley Mar 29, 2021 ▶ 2:47
Assertion Not publicly verifiable
Crowley: Clarity factory sensors feature five-year battery and 5km range
“So we have sensors plugged into everything. So these super low cost sensors that have a five year battery Five kilometer range that you can click onto anything in a factory.”
Norman Crowley Mar 29, 2021 ▶ 5:05
Disclosure
Crowley: Clarity operates primarily on shared savings pricing model
“So the way our one works most of the time is what we call shared savings. So if we improve the situation then either you can pay for the software or you can just split the savings with us.”
Norman Crowley Mar 29, 2021 ▶ 5:56
Assertion Not checkable as stated
Crowley Carbon software used by most top global food and pharma companies
“Like some of the biggest, it's great, like some of the biggest companies in the world use it, like three of the top four food companies. Seven of the top eight pharmaceutical companies and we're operating in kind of 23 countries.”
Norman Crowley Mar 29, 2021 ▶ 6:34
Assertion Not checkable as stated
Crowley: Largest food client pays $3M annually to save $100M
“We're not allowed to say who it is, but it's a very large food company, and we're saving them a hundred million annually, and they're paying us about three million annually.”
Norman Crowley Mar 29, 2021 ▶ 7:52
Assertion Not checkable as stated
Crowley: IoT Hardware Is Installed in About 4,000 Factories
“Now, actually about 4000, you know so quite a lot of factories, yeah.”
Norman Crowley Mar 29, 2021 ▶ 8:21
Insight
Crowley: Industrial tech adoption fails without individual wins across all stakeholder levels
“Because just because the guy, the CEO is saving a fortune doesn't mean you got to win, right? That just means somebody is saving a lot of money. Everybody, we find in order for this to become ubiquitous, everybody has to get a win.”
Norman Crowley Mar 29, 2021 ▶ 11:09
Disclosure
Crowley Carbon Uses Own Balance Sheet to Fund Sensor Deployments
“No, it's kind of just, we use our own balance sheet to put those in.”
Norman Crowley Mar 29, 2021 ▶ 12:15
Disclosure
Crowley: Cool Planet expanded to 23 countries on just $5M raised
“Not that much, actually, relatively speaking, probably about thirty eight million bucks. So like up until the beginning of 2020, we'd only raised five million bucks into the business, and we were in 23 countries.”
Norman Crowley Mar 29, 2021 ▶ 13:42
Assertion Not checkable as stated
Crowley: Crowley Carbon reached $5M by 2015 and tripled revenue annually
“And it was kind of nascent enough until 2015 probably went to five million. And then from 2015 on it just exploded because we kind of figured out some of the secret sauce, you know, and it was then it was tripling every year and fairly consistently for a long …”
Norman Crowley Mar 29, 2021 ▶ 15:03
Assertion Not checkable as stated
Crowley: Energy software business generates over $100M in annual revenue
“Well, yeah, it is more than a hundred million.”
Norman Crowley Mar 29, 2021 ▶ 15:53
Disclosure
Crowley: The goal is to keep the business private without floating
“And I much prefer that our group is, is not on the market and our goal is not to float this business.”
Norman Crowley Mar 29, 2021 ▶ 17:00
Prediction Not checkable as stated
Crowley projects EV division will jump from $20M to $70M revenue
“Like I can disclose in cars, cars will do Well, next year is easier. Cars will do about seventy million next year. This year it'll do, hard to tell with the pandemic, but it'll probably do something like 15 or 20.”
Norman Crowley Mar 29, 2021 ▶ 19:52
Prediction Not checkable as stated
Crowley: Bundled EV and energy service to generate $35K per vehicle
“So the recurring income On that is it looks like it's going to be everything combined. It looks like it's going to be about 35,000 bucks per vehicle per year all in.”
Norman Crowley Mar 29, 2021 ▶ 21:06
Assertion Supported
Crowley: A single commercial EV can earn $7,000 annually supporting grids
“And then the final one, which is the real secret sauce, is a vehicle can, you can get paid about 7000 bucks a year For the vehicle supporting the grid, just one vehicle.”
Norman Crowley Mar 29, 2021 ▶ 22:17
Disclosure
Crowley: Crowley Carbon achieves negative churn and growing net dollar retention
“Yeah, we have greater net dollar retention every year, some negative churn, right?”
Norman Crowley Mar 29, 2021 ▶ 23:31
Disclosure
Crowley: Industrial IoT sales cycles take between four and nine months
“Getting a customer in our industry is very difficult because you have to install stuff. You can't just convince them to use your CRM so that the sales cycle is way longer, like nine months in between four and nine months.”
Norman Crowley Mar 29, 2021 ▶ 23:44
Assertion Contradicted
Crowley: Crowley Carbon offset CO2 equivalent to all of Dublin
“A couple of years ago, and I've stopped looking a couple of years ago, it was the same amount of CO two as all of Dublin, which is the capital of Ireland uses.”
Norman Crowley Mar 29, 2021 ▶ 25:16
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