Jan 16, 2022 · 20m · top-founders

Profitable SaaS Hits $100m Revenue, $1.7b Valuation in Digital Identity Space

Steve Munford · 11m spoken Nathan Latka · 6m spoken
0:00 / 0:00

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In this interview, Trulioo CEO Steve Munford sits down with Nathan Latka to discuss how the digital identity platform achieved a $100 million ARR run rate and a $1.75 billion valuation while remaining profitable. Munford breaks down Trulioo's $394 million funding round, the strategic power of founder secondary liquidity, usage-based pricing mechanics, and future M&A expansion plans.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 37.6% of the talking time here. How this is scored →

Nathan as informed peer 6.0 Guest teaching 4.2 Guest disagreement 2.2 Nathan pushing back 3.8
05100:0010:0020:001:56–5:40 · Nathan as informed peer 6/10 Trulioo Use Cases and Consumption-Based Pricing Mechanics Nathan probes Trulioo's verification workflows and consumption pricing model. Steve clarifies that pricing is not a uniform flat few cents but ranges from cents to dollars across individuals and complex businesses.5:40–9:16 · Nathan as informed peer 6/10 De-risking Founders and Employees Through Secondary Liquidity The conversation explores secondary liquidity mechanics for founders and early employees. Steve clarifies the exact pre- and post-money valuation math, while Nathan reinforces why VC funds support secondaries to extend founder runways.9:17–11:53 · Nathan as informed peer 5/10 Staying Private vs. Going Public at $100M ARR Nathan questions why Trulioo chose private capital over an IPO at roughly $100M ARR. Steve draws on his experience running public companies to highlight the strategic freedom of remaining private with aligned investors.11:56–14:24 · Nathan as informed peer 6/10 Financial Metrics, Rule of 120, and Market Tailwinds Nathan assumes Trulioo is sacrificing profitability for growth, but Steve corrects him by stating they are EBITDA positive. Nathan then attempts to reverse-engineer past valuations, which Steve playfully shuts down.14:24–17:10 · Nathan as informed peer 7/10 Team Scaling, SR&ED Grants, and Valuation Multiples Nathan challenges Trulioo's 17x valuation multiple compared to 35-40x multiples seen across peer unicorns like Gong and Outreach. Steve defends the multiple by noting revenue acceleration and the lag between financing dates and current ARR.17:11–19:31 · Nathan as informed peer 6/10 Capital Deployment Strategy and M&A Opportunities in Identity Nathan asks if M&A deployment will focus on multiple arbitrage and financial engineering. Steve clarifies their M&A strategy is strictly focused on expanding core identity and fraud product capabilities.1:56–5:40 · Guest teaching 4/10 Trulioo Use Cases and Consumption-Based Pricing Mechanics Nathan probes Trulioo's verification workflows and consumption pricing model. Steve clarifies that pricing is not a uniform flat few cents but ranges from cents to dollars across individuals and complex businesses.5:40–9:16 · Guest teaching 3/10 De-risking Founders and Employees Through Secondary Liquidity The conversation explores secondary liquidity mechanics for founders and early employees. Steve clarifies the exact pre- and post-money valuation math, while Nathan reinforces why VC funds support secondaries to extend founder runways.9:17–11:53 · Guest teaching 4/10 Staying Private vs. Going Public at $100M ARR Nathan questions why Trulioo chose private capital over an IPO at roughly $100M ARR. Steve draws on his experience running public companies to highlight the strategic freedom of remaining private with aligned investors.11:56–14:24 · Guest teaching 5/10 Financial Metrics, Rule of 120, and Market Tailwinds Nathan assumes Trulioo is sacrificing profitability for growth, but Steve corrects him by stating they are EBITDA positive. Nathan then attempts to reverse-engineer past valuations, which Steve playfully shuts down.14:24–17:10 · Guest teaching 5/10 Team Scaling, SR&ED Grants, and Valuation Multiples Nathan challenges Trulioo's 17x valuation multiple compared to 35-40x multiples seen across peer unicorns like Gong and Outreach. Steve defends the multiple by noting revenue acceleration and the lag between financing dates and current ARR.17:11–19:31 · Guest teaching 4/10 Capital Deployment Strategy and M&A Opportunities in Identity Nathan asks if M&A deployment will focus on multiple arbitrage and financial engineering. Steve clarifies their M&A strategy is strictly focused on expanding core identity and fraud product capabilities.1:56–5:40 · Guest disagreement 2/10 Trulioo Use Cases and Consumption-Based Pricing Mechanics Nathan probes Trulioo's verification workflows and consumption pricing model. Steve clarifies that pricing is not a uniform flat few cents but ranges from cents to dollars across individuals and complex businesses.5:40–9:16 · Guest disagreement 1/10 De-risking Founders and Employees Through Secondary Liquidity The conversation explores secondary liquidity mechanics for founders and early employees. Steve clarifies the exact pre- and post-money valuation math, while Nathan reinforces why VC funds support secondaries to extend founder runways.9:17–11:53 · Guest disagreement 1/10 Staying Private vs. Going Public at $100M ARR Nathan questions why Trulioo chose private capital over an IPO at roughly $100M ARR. Steve draws on his experience running public companies to highlight the strategic freedom of remaining private with aligned investors.11:56–14:24 · Guest disagreement 4/10 Financial Metrics, Rule of 120, and Market Tailwinds Nathan assumes Trulioo is sacrificing profitability for growth, but Steve corrects him by stating they are EBITDA positive. Nathan then attempts to reverse-engineer past valuations, which Steve playfully shuts down.14:24–17:10 · Guest disagreement 3/10 Team Scaling, SR&ED Grants, and Valuation Multiples Nathan challenges Trulioo's 17x valuation multiple compared to 35-40x multiples seen across peer unicorns like Gong and Outreach. Steve defends the multiple by noting revenue acceleration and the lag between financing dates and current ARR.17:11–19:31 · Guest disagreement 2/10 Capital Deployment Strategy and M&A Opportunities in Identity Nathan asks if M&A deployment will focus on multiple arbitrage and financial engineering. Steve clarifies their M&A strategy is strictly focused on expanding core identity and fraud product capabilities.1:56–5:40 · Nathan pushing back 3/10 Trulioo Use Cases and Consumption-Based Pricing Mechanics Nathan probes Trulioo's verification workflows and consumption pricing model. Steve clarifies that pricing is not a uniform flat few cents but ranges from cents to dollars across individuals and complex businesses.5:40–9:16 · Nathan pushing back 2/10 De-risking Founders and Employees Through Secondary Liquidity The conversation explores secondary liquidity mechanics for founders and early employees. Steve clarifies the exact pre- and post-money valuation math, while Nathan reinforces why VC funds support secondaries to extend founder runways.9:17–11:53 · Nathan pushing back 3/10 Staying Private vs. Going Public at $100M ARR Nathan questions why Trulioo chose private capital over an IPO at roughly $100M ARR. Steve draws on his experience running public companies to highlight the strategic freedom of remaining private with aligned investors.11:56–14:24 · Nathan pushing back 6/10 Financial Metrics, Rule of 120, and Market Tailwinds Nathan assumes Trulioo is sacrificing profitability for growth, but Steve corrects him by stating they are EBITDA positive. Nathan then attempts to reverse-engineer past valuations, which Steve playfully shuts down.14:24–17:10 · Nathan pushing back 6/10 Team Scaling, SR&ED Grants, and Valuation Multiples Nathan challenges Trulioo's 17x valuation multiple compared to 35-40x multiples seen across peer unicorns like Gong and Outreach. Steve defends the multiple by noting revenue acceleration and the lag between financing dates and current ARR.17:11–19:31 · Nathan pushing back 3/10 Capital Deployment Strategy and M&A Opportunities in Identity Nathan asks if M&A deployment will focus on multiple arbitrage and financial engineering. Steve clarifies their M&A strategy is strictly focused on expanding core identity and fraud product capabilities.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 58.6% · guest 41.4%0:00 · Nathan 58.6% · guest 41.4%3:00 · Nathan 19.8% · guest 80.2%3:00 · Nathan 19.8% · guest 80.2%6:00 · Nathan 22.9% · guest 77.1%6:00 · Nathan 22.9% · guest 77.1%9:00 · Nathan 46.7% · guest 53.3%9:00 · Nathan 46.7% · guest 53.3%12:00 · Nathan 38.9% · guest 61.1%12:00 · Nathan 38.9% · guest 61.1%15:00 · Nathan 34% · guest 66%15:00 · Nathan 34% · guest 66%18:00 · Nathan 46.2% · guest 53.8%18:00 · Nathan 46.2% · guest 53.8%
Sharpest disagreement ▶ 13:08 Steve blocks valuation reverse-engineering

Steve explicitly stops Nathan from calculating the Series C valuation based on typical dilution percentages.

Hardest push from Nathan ▶ 15:15 Nathan challenges low valuation multiple

Nathan directly presses Steve on why Trulioo received a 17x multiple when contemporary SaaS unicorns were commanding 35-40x.

Biggest teaching moment ▶ 12:12 Steve corrects profitability assumption

Nathan presumes high growth precludes profitability, but Steve corrects him by confirming 5-20% positive EBITDA alongside 100% growth.

Nathan holds their own ▶ 16:42 Nathan breaks down net retention mechanics

Nathan demonstrates SaaS fluency by isolating gross dollar retention from expansion dynamics to unpack their 150-200% NDR.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Trulioo Use Cases and Consumption-Based Pricing Mechanics 6423 Nathan probes Trulioo's verification workflows and consumption pricing model. Steve clarifies that pricing is not a uniform flat few cents but ranges from cents to dollars across individuals and complex businesses.
De-risking Founders and Employees Through Secondary Liquidity 6312 The conversation explores secondary liquidity mechanics for founders and early employees. Steve clarifies the exact pre- and post-money valuation math, while Nathan reinforces why VC funds support secondaries to extend founder runways.
Staying Private vs. Going Public at $100M ARR 5413 Nathan questions why Trulioo chose private capital over an IPO at roughly $100M ARR. Steve draws on his experience running public companies to highlight the strategic freedom of remaining private with aligned investors.
Financial Metrics, Rule of 120, and Market Tailwinds 6546 Nathan assumes Trulioo is sacrificing profitability for growth, but Steve corrects him by stating they are EBITDA positive. Nathan then attempts to reverse-engineer past valuations, which Steve playfully shuts down.
Team Scaling, SR&ED Grants, and Valuation Multiples 7536 Nathan challenges Trulioo's 17x valuation multiple compared to 35-40x multiples seen across peer unicorns like Gong and Outreach. Steve defends the multiple by noting revenue acceleration and the lag between financing dates and current ARR.
Capital Deployment Strategy and M&A Opportunities in Identity 6423 Nathan asks if M&A deployment will focus on multiple arbitrage and financial engineering. Steve clarifies their M&A strategy is strictly focused on expanding core identity and fraud product capabilities.

Statements from this episode (18)

Assertion Supported
Munford: Trulioo provides digital identity verification across 195 countries
“And the thing that makes us unique is that we do it not only here in Canada or the US, but we do it across 195 countries, which makes it hard and makes what we do quite special.”
Steve Munford Jan 16, 2022 ▶ 1:46
Disclosure
Munford: Trulioo operates on a per-check consumption pricing model
“It's a consumption base. We do it based on per check. So every time someone comes to us with a check, we charge a fee on that.”
Steve Munford Jan 16, 2022 ▶ 2:38
Disclosure
Munford: Trulioo verification fees range from cents to dollars per check
“This is a, this can be, you know, it could be in the cents. It could be in the dollars, depending on the country, depending on the complexity. Cause not only do we do individuals, we also do companies.”
Steve Munford Jan 16, 2022 ▶ 2:53
Assertion Not checkable as stated
Munford: Trulioo Generated $20M-$30M in Revenue Around 2017-2018
“And the company at the time was doing, I don't call it 20 or thirty million dollars.”
Steve Munford Jan 16, 2022 ▶ 4:07
Assertion Supported
Munford: Trulioo Raised $394M Series D With $150M Primary, Rest Secondary
“It was US dollars, three hundred and ninety four million 150 primary and the rest was secondary.”
Steve Munford Jan 16, 2022 ▶ 5:34
Assertion Supported
Munford: Trulioo reached $1.75B post-money valuation with $150M primary round
“Well, cause a 150 primary, so post 1.75 us.”
Steve Munford Jan 16, 2022 ▶ 6:00
Assertion Not checkable as stated
Munford: 40 to 50 Trulioo employees received secondary liquidity in round
“And quite frankly, there was more appetite to buy shares and there were sellers of shares in this round. And I think that's, you know, looking across, I think we have Probably 40 or 50 employees that were able to get some kind of liquidity.”
Steve Munford Jan 16, 2022 ▶ 7:21
Insight
Munford: Founder secondary liquidity extends time horizons without reducing hunger
“And it doesn't make the founder any less hungry. It just actually mean means that he has a longer time horizon. I think it's a really important ingredient to building a company long-term.”
Steve Munford Jan 16, 2022 ▶ 9:06
Assertion Not checkable as stated
Munford: Trulioo is approaching $100M revenue run rate
“So I think we're pretty public about this where we're approaching right around a hundred million dollars us.”
Steve Munford Jan 16, 2022 ▶ 9:32
Assertion Not checkable as stated
Munford: Trulioo operates at Rule of 120 and is profitable
“When you're the rule of, I think we're world one 20. So, so we are not a company that needed the money to fund operations. We're a profitable, high growth company.”
Steve Munford Jan 16, 2022 ▶ 9:52
Assertion Not checkable as stated
Munford: Trulioo operates at roughly 100% growth and 5% to 20% EBITDA
“Well, it's called a hundred percent growth and it's anywhere between five and 20% even done.”
Steve Munford Jan 16, 2022 ▶ 12:25
Insight
Munford: Identity verification became the gating factor for online business expansion
“All of a sudden identity became the gating factor for companies expanding and growing, which was a tailwind for us.”
Steve Munford Jan 16, 2022 ▶ 13:44
Assertion Not checkable as stated
Munford: Trulioo Serves Approximately 450 Customers
“About four 50.”
Steve Munford Jan 16, 2022 ▶ 14:28
Assertion Not checkable as stated
Munford: Trulioo Employs Just Over 300 Full-Time Staff
“Oh, we're just over 300.”
Steve Munford Jan 16, 2022 ▶ 14:36
Assertion Not checkable as stated
Munford: Trulioo Has About 100 Engineers
“About a hundred.”
Steve Munford Jan 16, 2022 ▶ 14:40
Assertion Not checkable as stated
Munford: Trulioo Net Dollar Retention Ranges Between 150% and 200%
“We're approaching, we always range between one-fifty and 200.”
Steve Munford Jan 16, 2022 ▶ 16:05
Disclosure
Munford: Trulioo targets tech and team for M&A, not revenue
“We are not, I'm not looking for top line growth. I'm not, I'm looking for product to extend our platform. And with the right product, we have a customer base that is enviable. If we broaden our product suite, we can sell more to them and provide more of a whol…”
Steve Munford Jan 16, 2022 ▶ 17:36
Disclosure
Munford: Trulioo sees M&A opportunities in fraud, biometrics, and orchestration
“I think there's a lot of areas for opportunities in fraud, a lot of areas for opportunity in things like biometrics. There's, you know, parts of the orchestration of how you orchestrate multiple different steps in an identity journey. All these things we have …”
Steve Munford Jan 16, 2022 ▶ 18:05
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