May 1, 2022 · 33m · top-founders

How he hit $1m with no FTE's (Fiverr contractors only)

Jon Darbyshire · 23m spoken Nathan Latka · 6m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this live SaaS conference session hosted by Nathan Latka, veteran entrepreneur Jon Darbyshire details how he bootstrapped Archer Technologies to a $200 million exit and subsequently built SmartSuite to a $1 million ARR run-rate using self-funding and global contractor talent without hiring full-time employees.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 21.7% of the talking time here. How this is scored →

Nathan as informed peer 2.4 Guest teaching 1.8 Guest disagreement 0.6 Nathan pushing back 1.6
05100:0010:0020:0030:000:00–2:04 · Nathan as informed peer 0/10 Welcome and Announcement for In-Person Founder Events Nathan introduces the live founder event recording before Jon Darbyshire begins setting up his presentation slides.2:05–8:29 · Nathan as informed peer 0/10 The Founding and Bootstrapped Growth of Archer Technologies Jon delivers an uninterrupted solo presentation recounting the founding, bootstrapping, and early customer traction of Archer Technologies.8:32–10:41 · Nathan as informed peer 0/10 Securing a $200M+ Exit and Retaining Working Capital Jon continues his presentation monologue, detailing the acquisition of Archer by EMC and how retaining working capital pushed the exit above $200M.10:47–14:24 · Nathan as informed peer 0/10 Customer Discovery in Closets and ICP Specialization Jon discusses doing customer discovery sitting inside an EDS phone closet and disciplining the sales team to focus strictly on top 30 financial institutions.14:27–17:33 · Nathan as informed peer 0/10 Recruiting Enterprise Talent from Top Accounting Firms Jon explains his hiring strategy of recruiting talent from Big 4 accounting firms, followed by Nathan delivering a mid-roll sponsor ad for Ramp.17:37–20:36 · Nathan as informed peer 2/10 Scaling Inside Sales Teams and Architectural Lessons Learned Nathan asks Jon to detail sales team quota mechanics, and Jon provides an in-depth breakdown of Bain's seven-person sales bus model and hiring dynamics.20:38–25:02 · Nathan as informed peer 5/10 Transitioning from Startup Exit to Venture Capital Syndicates Nathan converts the presentation to an interview format, probing why Jon shifted from operator to angel/syndicate investor and drilling into the $12.5M MVP spend for SmartSuite.25:02–27:43 · Nathan as informed peer 5/10 Rapid Monetization: $1M ARR Run-Rate via Affiliates Nathan engages the live audience to guess SmartSuite's MRR before drilling into Jon's 50% first-year affiliate commission model and product review sites.27:44–31:53 · Nathan as informed peer 6/10 Sourcing World-Class Freelance Design Talent via Upwork Jon details discovering design talent in Bulgaria and development agencies in Ukraine, while Nathan articulates the broader Upwork contest hiring playbook.31:54–33:18 · Nathan as informed peer 6/10 Capital Efficiency, Co-Founder Structures, and Market Competition Nathan aggressively presses Jon on the exact equity percentages given to his two co-founders before contextualizing SmartSuite's positioning against ClickUp and Monday.com.0:00–2:04 · Guest teaching 0/10 Welcome and Announcement for In-Person Founder Events Nathan introduces the live founder event recording before Jon Darbyshire begins setting up his presentation slides.2:05–8:29 · Guest teaching 0/10 The Founding and Bootstrapped Growth of Archer Technologies Jon delivers an uninterrupted solo presentation recounting the founding, bootstrapping, and early customer traction of Archer Technologies.8:32–10:41 · Guest teaching 0/10 Securing a $200M+ Exit and Retaining Working Capital Jon continues his presentation monologue, detailing the acquisition of Archer by EMC and how retaining working capital pushed the exit above $200M.10:47–14:24 · Guest teaching 0/10 Customer Discovery in Closets and ICP Specialization Jon discusses doing customer discovery sitting inside an EDS phone closet and disciplining the sales team to focus strictly on top 30 financial institutions.14:27–17:33 · Guest teaching 0/10 Recruiting Enterprise Talent from Top Accounting Firms Jon explains his hiring strategy of recruiting talent from Big 4 accounting firms, followed by Nathan delivering a mid-roll sponsor ad for Ramp.17:37–20:36 · Guest teaching 6/10 Scaling Inside Sales Teams and Architectural Lessons Learned Nathan asks Jon to detail sales team quota mechanics, and Jon provides an in-depth breakdown of Bain's seven-person sales bus model and hiring dynamics.20:38–25:02 · Guest teaching 4/10 Transitioning from Startup Exit to Venture Capital Syndicates Nathan converts the presentation to an interview format, probing why Jon shifted from operator to angel/syndicate investor and drilling into the $12.5M MVP spend for SmartSuite.25:02–27:43 · Guest teaching 3/10 Rapid Monetization: $1M ARR Run-Rate via Affiliates Nathan engages the live audience to guess SmartSuite's MRR before drilling into Jon's 50% first-year affiliate commission model and product review sites.27:44–31:53 · Guest teaching 3/10 Sourcing World-Class Freelance Design Talent via Upwork Jon details discovering design talent in Bulgaria and development agencies in Ukraine, while Nathan articulates the broader Upwork contest hiring playbook.31:54–33:18 · Guest teaching 2/10 Capital Efficiency, Co-Founder Structures, and Market Competition Nathan aggressively presses Jon on the exact equity percentages given to his two co-founders before contextualizing SmartSuite's positioning against ClickUp and Monday.com.0:00–2:04 · Guest disagreement 0/10 Welcome and Announcement for In-Person Founder Events Nathan introduces the live founder event recording before Jon Darbyshire begins setting up his presentation slides.2:05–8:29 · Guest disagreement 0/10 The Founding and Bootstrapped Growth of Archer Technologies Jon delivers an uninterrupted solo presentation recounting the founding, bootstrapping, and early customer traction of Archer Technologies.8:32–10:41 · Guest disagreement 0/10 Securing a $200M+ Exit and Retaining Working Capital Jon continues his presentation monologue, detailing the acquisition of Archer by EMC and how retaining working capital pushed the exit above $200M.10:47–14:24 · Guest disagreement 0/10 Customer Discovery in Closets and ICP Specialization Jon discusses doing customer discovery sitting inside an EDS phone closet and disciplining the sales team to focus strictly on top 30 financial institutions.14:27–17:33 · Guest disagreement 0/10 Recruiting Enterprise Talent from Top Accounting Firms Jon explains his hiring strategy of recruiting talent from Big 4 accounting firms, followed by Nathan delivering a mid-roll sponsor ad for Ramp.17:37–20:36 · Guest disagreement 0/10 Scaling Inside Sales Teams and Architectural Lessons Learned Nathan asks Jon to detail sales team quota mechanics, and Jon provides an in-depth breakdown of Bain's seven-person sales bus model and hiring dynamics.20:38–25:02 · Guest disagreement 1/10 Transitioning from Startup Exit to Venture Capital Syndicates Nathan converts the presentation to an interview format, probing why Jon shifted from operator to angel/syndicate investor and drilling into the $12.5M MVP spend for SmartSuite.25:02–27:43 · Guest disagreement 1/10 Rapid Monetization: $1M ARR Run-Rate via Affiliates Nathan engages the live audience to guess SmartSuite's MRR before drilling into Jon's 50% first-year affiliate commission model and product review sites.27:44–31:53 · Guest disagreement 1/10 Sourcing World-Class Freelance Design Talent via Upwork Jon details discovering design talent in Bulgaria and development agencies in Ukraine, while Nathan articulates the broader Upwork contest hiring playbook.31:54–33:18 · Guest disagreement 3/10 Capital Efficiency, Co-Founder Structures, and Market Competition Nathan aggressively presses Jon on the exact equity percentages given to his two co-founders before contextualizing SmartSuite's positioning against ClickUp and Monday.com.0:00–2:04 · Nathan pushing back 0/10 Welcome and Announcement for In-Person Founder Events Nathan introduces the live founder event recording before Jon Darbyshire begins setting up his presentation slides.2:05–8:29 · Nathan pushing back 0/10 The Founding and Bootstrapped Growth of Archer Technologies Jon delivers an uninterrupted solo presentation recounting the founding, bootstrapping, and early customer traction of Archer Technologies.8:32–10:41 · Nathan pushing back 0/10 Securing a $200M+ Exit and Retaining Working Capital Jon continues his presentation monologue, detailing the acquisition of Archer by EMC and how retaining working capital pushed the exit above $200M.10:47–14:24 · Nathan pushing back 0/10 Customer Discovery in Closets and ICP Specialization Jon discusses doing customer discovery sitting inside an EDS phone closet and disciplining the sales team to focus strictly on top 30 financial institutions.14:27–17:33 · Nathan pushing back 0/10 Recruiting Enterprise Talent from Top Accounting Firms Jon explains his hiring strategy of recruiting talent from Big 4 accounting firms, followed by Nathan delivering a mid-roll sponsor ad for Ramp.17:37–20:36 · Nathan pushing back 1/10 Scaling Inside Sales Teams and Architectural Lessons Learned Nathan asks Jon to detail sales team quota mechanics, and Jon provides an in-depth breakdown of Bain's seven-person sales bus model and hiring dynamics.20:38–25:02 · Nathan pushing back 4/10 Transitioning from Startup Exit to Venture Capital Syndicates Nathan converts the presentation to an interview format, probing why Jon shifted from operator to angel/syndicate investor and drilling into the $12.5M MVP spend for SmartSuite.25:02–27:43 · Nathan pushing back 3/10 Rapid Monetization: $1M ARR Run-Rate via Affiliates Nathan engages the live audience to guess SmartSuite's MRR before drilling into Jon's 50% first-year affiliate commission model and product review sites.27:44–31:53 · Nathan pushing back 2/10 Sourcing World-Class Freelance Design Talent via Upwork Jon details discovering design talent in Bulgaria and development agencies in Ukraine, while Nathan articulates the broader Upwork contest hiring playbook.31:54–33:18 · Nathan pushing back 6/10 Capital Efficiency, Co-Founder Structures, and Market Competition Nathan aggressively presses Jon on the exact equity percentages given to his two co-founders before contextualizing SmartSuite's positioning against ClickUp and Monday.com.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 38.8% · guest 61.2%0:00 · Nathan 38.8% · guest 61.2%3:00 · Nathan 0% · guest 100%3:00 · Nathan 0% · guest 100%6:00 · Nathan 0% · guest 100%6:00 · Nathan 0% · guest 100%9:00 · Nathan 0% · guest 100%9:00 · Nathan 0% · guest 100%12:00 · Nathan 0% · guest 100%12:00 · Nathan 0% · guest 100%15:00 · Nathan 57.5% · guest 42.5%15:00 · Nathan 57.5% · guest 42.5%18:00 · Nathan 9.3% · guest 90.7%18:00 · Nathan 9.3% · guest 90.7%21:00 · Nathan 26.6% · guest 73.4%21:00 · Nathan 26.6% · guest 73.4%24:00 · Nathan 36.5% · guest 63.5%24:00 · Nathan 36.5% · guest 63.5%27:00 · Nathan 24.5% · guest 75.5%27:00 · Nathan 24.5% · guest 75.5%30:00 · Nathan 39.4% · guest 60.6%30:00 · Nathan 39.4% · guest 60.6%33:00 · Nathan 98.2% · guest 1.8%33:00 · Nathan 98.2% · guest 1.8%
Sharpest disagreement ▶ 32:18 Jon resists disclosing exact co-founder equity splits

When Nathan presses whether co-founders received under 1% or more than 5%, Jon repeatedly pushes back stating he does not want to give exact numbers.

Hardest push from Nathan ▶ 32:14 Nathan drills into co-founder cap table ownership

Nathan refuses Jon's vague phrasing about co-founders and repeatedly interrupts to pin down the exact ownership percentage.

Biggest teaching moment ▶ 18:20 Jon details the Bain Capital sales bus and competitive hiring rule

Jon delivers deep operator insight on sales dynamics, explaining why reps must be hired in threes rather than pairs to prevent complacency.

Nathan holds their own ▶ 28:59 Nathan breaks down the Upwork design arbitrage playbook

Nathan demonstrates domain expertise by outlining how top founders post identical project specs to 30 freelancers on Upwork to extract and convert the best talent.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Welcome and Announcement for In-Person Founder Events 0000 Nathan introduces the live founder event recording before Jon Darbyshire begins setting up his presentation slides.
The Founding and Bootstrapped Growth of Archer Technologies 0000 Jon delivers an uninterrupted solo presentation recounting the founding, bootstrapping, and early customer traction of Archer Technologies.
Securing a $200M+ Exit and Retaining Working Capital 0000 Jon continues his presentation monologue, detailing the acquisition of Archer by EMC and how retaining working capital pushed the exit above $200M.
Customer Discovery in Closets and ICP Specialization 0000 Jon discusses doing customer discovery sitting inside an EDS phone closet and disciplining the sales team to focus strictly on top 30 financial institutions.
Recruiting Enterprise Talent from Top Accounting Firms 0000 Jon explains his hiring strategy of recruiting talent from Big 4 accounting firms, followed by Nathan delivering a mid-roll sponsor ad for Ramp.
Scaling Inside Sales Teams and Architectural Lessons Learned 2601 Nathan asks Jon to detail sales team quota mechanics, and Jon provides an in-depth breakdown of Bain's seven-person sales bus model and hiring dynamics.
Transitioning from Startup Exit to Venture Capital Syndicates 5414 Nathan converts the presentation to an interview format, probing why Jon shifted from operator to angel/syndicate investor and drilling into the $12.5M MVP spend for SmartSuite.
Rapid Monetization: $1M ARR Run-Rate via Affiliates 5313 Nathan engages the live audience to guess SmartSuite's MRR before drilling into Jon's 50% first-year affiliate commission model and product review sites.
Sourcing World-Class Freelance Design Talent via Upwork 6312 Jon details discovering design talent in Bulgaria and development agencies in Ukraine, while Nathan articulates the broader Upwork contest hiring playbook.
Capital Efficiency, Co-Founder Structures, and Market Competition 6236 Nathan aggressively presses Jon on the exact equity percentages given to his two co-founders before contextualizing SmartSuite's positioning against ClickUp and Monday.com.

Statements from this episode (19)

Assertion Not checkable as stated
Darbyshire: Archer Technologies secured 76 Fortune 100 clients within six years
“At the end of the day, I think we had 76 of the fortune 100 were customers after like the first six years of the company.”
Jon Darbyshire May 1, 2022 ▶ 5:09
Assertion Not checkable as stated
Darbyshire: Archer Technologies averaged a 97.6% renewal rate over nine years
“Over nine years, 97.6% renewal rate. So we only lost three customers in nine years.”
Jon Darbyshire May 1, 2022 ▶ 5:27
Disclosure
Darbyshire: Bain invested at $70M pre-money nine months before $200M exit
“Bain came in and invested, I think it was a seventy million dollar pre. It allowed me to take some money off the table. They bought about 20% of the company. They allowed the employees to cash out a portion of their stock options at that time, so it was It was…”
Jon Darbyshire May 1, 2022 ▶ 8:03
Assertion Not checkable as stated
Darbyshire: Archer sent M&A materials to seven companies, EMC closed in four weeks
“I think we sent it out to about seven organizations that we thought would have interest back in, in this space. Three of them responded. Only one of them was super serious and that was EMC and they wanted to do the deal in four weeks in one month, which was un…”
Jon Darbyshire May 1, 2022 ▶ 9:08
Assertion Not checkable as stated
Darbyshire: Retaining cash boosted Archer's $187M EMC offer to over $200M
“So this deck, this memorandum that we put together allowed us to get an offer for a hundred and eighty seven million. But what was key when we got to the LOI here is that we also got to keep the cash. That was in the business. So the deal was really north of t…”
Jon Darbyshire May 1, 2022 ▶ 9:52
Assertion Supported
Darbyshire: Archer Technologies sold to 29 of top 30 US financial institutions
“We're only selling into these 10, and people were frustrated with me in the first year and a half, two years, but what happened was we sold 29 of those 30 companies, and that's what launched us to sell to everybody else, right?”
Jon Darbyshire May 1, 2022 ▶ 13:01
Insight
Darbyshire: Three-year consulting recruits excel in enterprise software startups
“When somebody would come out of school and go to an Accenture, they would spend two to three months at a bootcamp learning about process automation and how to serve clients and that whole process. They kind of came out of that. It's like a mini MBA type progra…”
Jon Darbyshire May 1, 2022 ▶ 14:42
Assertion Contradicted
Darbyshire: Archer Technologies generates $700M ARR with 90%+ renewal rates
“At the beginning was that we sold that company in 2009, but that company now does seven hundred million a year in recurring revenue, 90 plus percent renewal rates going public this year.”
Jon Darbyshire May 1, 2022 ▶ 15:11
Insight
Darbyshire: Hire inside sales reps in cohorts of three, not two
“What we learned and what they taught me from that Is that first off always try to hire a full bus if you can, which is seven people, but if you can't hire in threes. The reason for that is the best salespeople are competitive. You hire two. It's okay. One coul…”
Jon Darbyshire May 1, 2022 ▶ 18:47
Assertion Not checkable as stated
SmartSuite took 2.5 years and ~100 developers to build core platform
“It actually took two and a half years of development time About a hundred developers that were just working night and day to kind of, if we go to the next slide, to kind of build out all these core capabilities in this platform that would make that a reality.”
Jon Darbyshire May 1, 2022 ▶ 23:28
Disclosure
SmartSuite operates with zero employees and two co-founders using agency contractors
“We have no employees in place. I have two co-founders We hired teams of people inside of companies. I think we have five different main companies that we work with from a development perspective.”
Jon Darbyshire May 1, 2022 ▶ 24:03
Disclosure
SmartSuite pays Agency Enterprise ~$175/hr for high-end US development
“We use a company called Agency Enterprise Out of California that does a lot of work for SpaceX. So they're kind of our high-end developers. We way overpay for them, but they're really, really good.”
Jon Darbyshire May 1, 2022 ▶ 24:26
Insight
Darbyshire: Ukrainian developers charge $50-$75/hr with comparable quality to US talent
“The Ukrainian folks are typically in the 50 to 75 dollar an hour rate that's their similar quality, but the U.S. Folks have a little more experience working with big data some of the more complex architecture issues that we need to solve.”
Jon Darbyshire May 1, 2022 ▶ 24:48
Assertion Not checkable as stated
Darbyshire: SmartSuite reached $85K to $90K MRR six weeks post-launch
“So we're in the 85 to 90 K per month range. Right.”
Jon Darbyshire May 1, 2022 ▶ 25:47
Disclosure
SmartSuite signs 325 affiliates offering 50% first-year commission
“So we've had so far we're, I think we're, today we're like, 325 affiliates that have signed up. We offer them 50% commission of the first year revenue. So that allows us to have a sales force that's kind of international from day one.”
Jon Darbyshire May 1, 2022 ▶ 27:02
Insight
Latka: Test 30 Upwork freelancers with paid specs to find top talent
“This is a great way to find great talent, because you put up the same project, so you have a design spec, To 30 people on Upwork, you pay them all their rate, you collect all the designs, then you pick the best one.”
Nathan Latka May 1, 2022 ▶ 29:00
Disclosure
Darbyshire: SmartSuite contracted its entire design team exclusively via Upwork
“He is. His team. So he's got a team of three or four people that work with him. Very reasonable rates for that team. And they got rid of everything else about a year and a half ago, so they, that's basically our design team.”
Jon Darbyshire May 1, 2022 ▶ 29:22
Disclosure
Darbyshire: SmartSuite employs about 60 people in Ukraine
“From a business perspective, it's been challenging with the work that we're doing, but we've kind of got that worked out in the last week or so, so it hasn't affected us, but there's about 60 people there that are just outstanding people that are really strugg…”
Jon Darbyshire May 1, 2022 ▶ 30:40
Disclosure
Darbyshire: Personally invested $12.5M to build SmartSuite's MVP
“It's unusual to spend 12 and a half million dollars on a, on an MVP, but for the idea that we had here, it was something that we needed to do. I personally put that money in today.”
Jon Darbyshire May 1, 2022 ▶ 32:02
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