Trustpilot

4 statements across 3 episodes · 2 bullish · 0 bearish · 3 people on the record · first statement Sep 5, 2018 by Scott Brandley · said 14 times in 8 episodes since 2017 · across every show →

Mentions by year

brought up most by Nathan Latka (6), Scott Brandley (2), Ben Gabler (2), Tom Goodwin (1), Mark Abbott (1), Gavin Wheeldon (1), Ali Dalarup (1)

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2024 5 mentions in 1 episode
2022 3 mentions in 2 episodes 2 per episode
2021 2 mentions in 2 episodes 1 per episode
2019 1 mention in 1 episode
2018 2 mentions in 1 episode
2017 1 mention in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Trustpilot, oldest first

Sep 5, 2018 neutral
Assertion Supported
Trustpilot's passive reviews skew heavily negative compared to active collection
“So if you go to like Trustpilot and there, people are just leaving passive reviews that are pissed off, their score is like 1.2. But if you go to like reseller ratings who Newegg hires to actively collect reviews for them, their score is like 4.9.”
Scott Brandley Sep 5, 2018 ▶ 4:51 1138 Goldman almost sold us for $12m, thankfully it failed
Sep 5, 2018 positive
Assertion Not checkable as stated
Bootstrapped 30-person Shopper Approved competes against $100M-backed Trustpilot and Yotpo
“We're less than 30, which is kind of cool because like Trustpilot and Yotpo, they've had over a hundred million in BC and they have between 300 to 500 employees and we have less than 30 and we're giving, we're neck and neck with them.”
Scott Brandley Sep 5, 2018 ▶ 10:46 1138 Goldman almost sold us for $12m, thankfully it failed
Aug 16, 2021 positive
Assertion Not checkable as stated
Goodwin: Reviews.io uses 30-day subscriptions while competitors lock customers in
“We're very much a non-contracted rolling, thirty-day subscription where some of our competitors are very fixed contract, you know, sort of three, five years, lock in, very hard to get out of.”
Tom Goodwin Aug 16, 2021 ▶ 3:22 Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY
Nov 24, 2021 neutral
Disclosure
Dreamdata founders rejected $1M funding immediately after leaving Trustpilot
“Lars, our CEO and I, we left a company called Trustpilot. And actually more or less when we walked out the door, we were offered in the area of the same amount of cash we raised. But at that time we turned that offer down. Not because it wasn't a good offer ne…”
Ali Dalarup Nov 24, 2021 ▶ 6:21 Revenue Recognition SaaS Hits $500k ARR, Raised $4m at $20m Valuation with 30 Customers
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