SnapApp

“We're growing north of a hundred percent year over year. In terms of revenue or customer count? Revenue.”

“On average, I'd say our lifetime customers are with us three to five years. I mean, we're still early, so it's hard to tell, right?”

“Yeah, we're getting to 10. We've got a little bit of work to do, but I keep hearing the gong ring over in the sales bullpen.”

“Our average customer these days starts about 30 grand a year. Our enterprises can be in the six figures. We don't have any seven figure customers yet. But that's typically where they are. We've got, we're closing in on about 300 customers, give or take.”

“I put in a bunch of my own money, did some angel money, and then we've raised money out of Providence Equity Partners down the road from us. How much total? They put in about 22.”

“You know, so if HubSpot buys a 20,000 dollar license from us, and Amazon, and they're not a customer, Amazon is a customer actually, and Amazon buys a twenty million dollar, our CAC is still the same, right?”

“I think we as a company will always have a higher churn rate on the customer count over the next five years than an established vertical, right? Like, you know, a lot of the, you know, CRM, marketing automation, analytics, those guys, their churn rates should …”

“We were pretty much about a hundred percent MRR retention, right?”

“You can't have a business selling code anymore to companies. Nobody wants to pay for custom code, right?”

“The flip side of it though, is the more complicated you make it, the harder you make it to sell. And so we, you know, like any SaaS company, we try and walk that line, which is how do we leave ourselves enough variability that we can get the right amount of mo…”

“95. Actually we decided long ago we don't want to be in the services business.”