PureChat

11 statements across 1 episodes · 3 bullish · 1 bearish · 1 people on the record · first statement Apr 8, 2018 by Hamid Shojaee · said 6 times in 1 episodes since 2018 · across every show →

Mentions by year

brought up most by Hamid Shojaee (6)

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2018 6 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about PureChat, oldest first

Apr 8, 2018 positive
Assertion Not checkable as stated
Shojaee: PureChat is growing revenue about 70% year over year
“We are up about 70% year over year.”
Hamid Shojaee Apr 8, 2018 ▶ 8:27 988 Livechat on Website Wars
Apr 8, 2018
Assertion Supported
Shojaee: PureChat raised $1.5M angel round in Arizona
“No we did an angel round for about one and a half million locally in Arizona.”
Hamid Shojaee Apr 8, 2018 ▶ 4:03 988 Livechat on Website Wars
Apr 8, 2018
Assertion Not checkable as stated
Shojaee: PureChat, Axosoft, and GitKraken are multimillion-dollar SaaS businesses
“It used to be part of Axosoft, but we broke it up into its own company called PureChat. But yeah, each one is a multi-million dollar SaaS SaaS company, essentially.”
Hamid Shojaee Apr 8, 2018 ▶ 1:29 988 Livechat on Website Wars
Apr 8, 2018 neutral
Assertion Not checkable as stated
PureChat customer LTV is slightly over $2,000
“That's about like 2000 dollars, a little over 2000 dollars is what where we're at like right now.”
Hamid Shojaee Apr 8, 2018 ▶ 11:20 988 Livechat on Website Wars
Apr 8, 2018 negative
Disclosure
Shojaee rejects hypothetical $3M acquisition offer for PureChat
“No, no, absolutely not. We raised at a higher valuation than that.”
Hamid Shojaee Apr 8, 2018 ▶ 13:26 988 Livechat on Website Wars
Apr 8, 2018
Assertion Not checkable as stated
Shojaee: PureChat has over 4,000 paying customers
“So we actually have over 4000 paying customers right now.”
Hamid Shojaee Apr 8, 2018 ▶ 5:31 988 Livechat on Website Wars
Apr 8, 2018 neutral
Assertion Not checkable as stated
PureChat reports 3.8% to 4% monthly churn on paid accounts
“We have about 3.8, just around four percent attrition rate. So a monthly.”
Hamid Shojaee Apr 8, 2018 ▶ 10:45 988 Livechat on Website Wars
Apr 8, 2018 positive
Assertion Not checkable as stated
PureChat doubled user growth after shifting to a mostly free model
“So we went to this sort of mostly free live chat model about three months ago and we've doubled the rate of growth as a result of that.”
Hamid Shojaee Apr 8, 2018 ▶ 7:59 988 Livechat on Website Wars
Apr 8, 2018 positive
Assertion Not checkable as stated
Shojaee: PureChat reached breakeven with $1.3M in ARR
“And we basically for all practical purposes, we're at breakeven point right now. And we're about 1.3 million in revenues right now.”
Hamid Shojaee Apr 8, 2018 ▶ 4:39 988 Livechat on Website Wars
Apr 8, 2018
Assertion Not publicly verifiable
PureChat raised funding at a $5.5M pre-money valuation
“We did a five and a half free.”
Hamid Shojaee Apr 8, 2018 ▶ 13:40 988 Livechat on Website Wars
Apr 8, 2018 neutral
Disclosure
PureChat spends $600 to $700 to acquire a $99/month customer
“We're willing to spend as much as a third of the lifetime value. So about, you know, six, 700 dollars on average to acquire a paying customer at the 99 dollar per month rate.”
Hamid Shojaee Apr 8, 2018 ▶ 11:37 988 Livechat on Website Wars
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