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customer retention

2 statements across 2 episodes · 2 bullish · 0 bearish · 2 people on the record · first statement May 7, 2018 by Peter Daboll · across every show →

Everything said about customer retention, oldest first

May 7, 2018 positive
Assertion Not checkable as stated
Ace Metrix achieves 90 percent customer retention and 10 percent churn
“We budget around 85% retention, and so we usually beat that, but it's around 90% retention, 10% churn, and”
Peter Daboll May 7, 2018 ▶ 19:49 1017 The New Nielsen? $12m in Revenue Says, Maybe!
Apr 8, 2023 positive
Disclosure
NutriSense customer retention improved from three weeks to eight months
“When we first started, give you context, we first started, people would stay for like three weeks, right? and now we've rated to the point people are staying seven, eight months on average.”
Dan Zavorotny Apr 8, 2023 ▶ 3:50 How He Grew Nutrisense From $12m to $45m ARR Last 12 Months for Health SaaS
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