EAP

“One of the bigger problems with the low utilization of EAPs is that HR people aren't typically marketers. They don't know how to do it that well. No one knows how to talk about mental health that easily. And they don't have a budget for creating newsletters an…”

“My impression is that EAPs have historically been underutilized because most people don't want to share the underlying issue they're dealing with HR out of fear of retribution or consequences”

“We've done a lot in mental health. We've also done a ton in the employer benefits channel. And the one thing I've tried to avoid like the plague is EAP.”

“That is extremely and astronomically high for what you would consider an EAP-type solution, which on average is anywhere from two to five percent.”