Intercom
3 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Feb 14, 2023 by Rob Walling · said 30 times in 18 episodes since 2020 · across every show →
Mentions by year
brought up most by Rob Walling (19), Ruben Gamez (2), Josh Pigford (2), Danielle Simpson (2), Mike Ritchie (1), John Samuelson (1), Ian Landsman (1), Derrick Reimer (1)
tap a year for its mentions
2025 1 mention in 1 episode
2024 11 mentions in 7 episodes 2 per episode
- Episode 717 | Bootstrapping to $1.3M ARR and 300,000 Free Users
- Episode 719 | How to Test Pricing, Lifetime Deals, and Building S...
- Episode 736 | Founder Regrets, DIY vs. Hiring, Defining your ICP,...
- Episode 734 | The 20 Year Bootstrapper (With Ian Landsman)
- Episode 716 | Positioning Against Incumbents, Changing Your H1, H...
- Episode 702 | Revenue vs. Profit Multiples, When to Lower Prices,...
- Episode 699 | How to Build Elegant, Scalable Software Products wi...
- every mention in 2024, scene by scene →
2023 7 mentions in 3 episodes 2 per episode
2021 4 mentions in 2 episodes 2 per episode
2020 7 mentions in 5 episodes 1 per episode
- Episode 492 | From Zero to $55k MRR to Exit (in 2 Years) with Feedback Panda
- Episode 523 | Breaking Through Plateaus, Entrepreneurship for Kids, Common Bootstrapper
- Episode 518 | A Live LinkedIn Ads Consult with Anthony Blatner and Scatterspoke
- Episode 511 | Raising Prices & Re-writing Your Codebase
- Episode 509 | Revisiting the Six Stages of SaaS Growth with DNSimple
- every mention in 2020, scene by scene →
Everything said about Intercom, oldest first
Feb 14, 2023
Walling: Long-surviving independent SaaS companies inevitably enter competitive adjacent markets
“I view it almost as inevitable that companies that are around that long and are not acquired by another company and swallowed up and absorbed, that those companies will inevitably slowly just merge towards the big markets, and the big markets always have compe…”
Feb 14, 2023
Walling: Multi-billion-dollar B2B SaaS companies almost never stay single-product
“When you look at companies that continue to grow year after year after year, it's almost never, especially in the B to B space,
Pretty much never a single product.
I think Slack might be one exception I can think of.
Salesforce, they have a kajillion products.…”