why aren't all 43 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Lemkin: Starting multi-product at $100M ARR is too late for SaaS IPOs
“You can't, even if you build the products in a year, it takes so long for that revenue to get material, doesn't it? Two, three years. So if you start now at a hundred million or two hundred million in revenue to try to go to IPO, you're fracked.”
Assertion Not checkable as stated
Schuck: ZoomInfo Drives 10x LTV to CAC on $20k-$50k Lands
“It's a lot of science that goes into the way that we generate the leads, we route the leads, and then we close new business, and that drives a 10 X LTV to CAC, a sub-thirty day sales cycle, often deals are closed same day, and these are not like, you know, two…”
Insight
Schuck: The '10x clone test' proves talent drives success over product
“If you can look in your business and I know everybody on this call can and say, if I had 10 more of him or 10 more of her, how this business would grow exponentially faster than you really do believe that talent drives your business grow. And that's an easy wa…”
Insight
Schuck: One hour daily executive meetings are a minimum, not maximum
“Spending an hour a day with the key lieutenants at the company who are driving all of the process and changes and team building feels like the minimal amount you should be spending with your team. Not like the super maximum amount.”
Insight
Lemkin: B2B data is inherently unsolvable, requiring multiple data vendors
“Data is, data's like security. It can't be solved. Like, you can't solve security because someone else is going to figure out how to take advantage of anything, and so that, that's why security is one of the most dynamic spaces, because it's not solvable, righ…”
Disclosure
Schuck: ZoomInfo screened early sales candidates using cognitive tests
“We ended up giving essentially a cognitive test in the early days, and it turned out we gave it to our best sales reps. They scored way high on it, and so then we went, and we went back, and we gave it to everybody who was a prospective salesperson. The ones w…”
Assertion Supported
Schuck: ZoomInfo Operates at Roughly a 'Rule of 80'
“The rule of 40 is like a rule of 80 today.”
What-if
Schuck: Acquiring RainKing and ZoomInfo earlier would have saved $700M
“We had looks at those businesses a year or a year and a half before, and if we had done the acquisitions earlier, we would have saved, I think, seven hundred million dollars in acquisition M&A costs.”
Opinion
Ibarra: Layering ZoomInfo and Clay in Cowork yielded best enrichment data
“So it used ZoomInfo in clay in cowork, three layers deep of agents to enrich this list. And it was like the best enrichment we've gotten so far.”
Assertion Supported
Schuck: ZoomInfo was bootstrapped to $25M in revenue
“Cause you oftentimes I bootstrapped the company to twenty-five million in revenue.”
Assertion Partly supported
Lemkin: ZoomInfo's net revenue retention for tech customers dropped to 85%
“ZoomInfo's tech NRR is about 85% now. About 85%. Down from triple digits to 85%.”
Assertion Partly supported
Lemkin: ZoomInfo's annual growth collapsed from 59% to 9% in one year
“ZoomInfo, ZoomInfo went from 59% growth last year to nine percent in one year.”
Assertion Partly supported
Lemkin: ZoomInfo reached over $1B in revenue while bootstrapped
“ZoomInfo is at a billion-something revenue who's bootstrapped. He did it himself as a first-time founder from the dirt with no money.”
Assertion Not publicly verifiable
Lemkin: ZoomInfo did not segment its sales team until $80M ARR
“Henry Sane, he segmented his sales team at eighty million in ARR”
Insight
Schuck: Founders must push back on board advice rather than take orders
“Your voice about what's actually happening in the company and how you can actually execute against that advice is really important. So oftentimes I find myself saying like, that's a, that's really good advice. The product team is in no place to be able to exec…”
Assertion Supported
Schuck: ZoomInfo Grew Top Line Over 50% at 40% Operating Margins
“We grew the top line plus 50% last quarter. We did that with 40% operating margins.”
Assertion Not checkable as stated
Schuck: Un-automated ZoomInfo outgrew DiscoverOrg through great managers
“When we acquired ZoomInfo, they had a different approach. They hired great managers who inspired and coached and trained their people. They had no optimization, no automation. And they were growing faster.”
Disclosure
Schuck: ZoomInfo Lowered Margins from 45% to Sub-40% to Fuel Growth
“Before we went public, it was more like, 44, 45% margins, and we've taken that down to just sub-forty to grow the top line.”
Assertion Partly supported
Schuck: Chorus.ai growth accelerated from 100% to 300% post-acquisition
“And it was growing a hundred percent year over year. When we acquired it within six months, it was growing 300% year over year, and now it's growing 200% year over year.”
Disclosure
Schuck: ZoomInfo mandates product teams review five sales calls weekly
“So on, for us, on Chorus, every week we record all of our sales calls, all of our customer calls, and then they're required in each platform to listen to five calls each and then write up the summary of those calls.”
Disclosure
Schuck: ZoomInfo Bootstrapped to $30M Run Rate and 50% Margins on Credit Cards
“So, we founded the business. I put 25,000 dollars on my credit card. My co-founder put 25,000 dollars on his credit card. Ah, we grew it profitably without any outside funding until 2014. 2014 were about a thirty million dollar run rate, and we're running kind…”
Disclosure
Schuck: ZoomInfo took until $200M ARR to recognize great leadership talent
“I think around two hundred million of AR, you started being confident that you knew what great looked like.”
Disclosure
Schuck: ZoomInfo delayed diligent customer segmentation until reaching $80M ARR
“Probably around eighty million.”
Disclosure
Schuck: ZoomInfo Calls Inbound Leads Within 90 Seconds via Algorithmic Matching
“If you go fill out a form on the ZoomInfo website today, somebody will call you within 90 seconds. The person who's calling you has been algorithmically chosen as the SDR who's most likely to convert your type of company and your level of buyer into, ah, an op…”
Insight
Schuck: Employee share sales reflect personal finances, not leadership confidence
“Everybody can choose how they sell their own shares. It has no, like it has no There's no story around how they feel about me or how they feel about the business. Everybody's got a unique situation in how they think about how they think about their shares in t…”
Insight
Schuck: Good investors want founders to push back on board suggestions
“They want to hear that voice actually if they're good investors. But if you don't take the opportunity to share that voice, you just take what they say and go run doing it.”
Assertion Not checkable as stated
Schuck: ZoomInfo drives a 10x LTV-to-CAC and 30-day sales cycle
“We have, and we have a go to market engine that drives a 10 X LTV to CAC.
It does a 30 day, there's a 30 day average sales cycle.”
Insight
Schuck: Mature companies must keep resources on MVPs post-launch
“Building a process around when you get to maturity, you should still get MVPs out. You should just keep the resources on that project so that it can go from MVP to something much, much more mature.”
Insight
Schuck: Executive departures require structured transition timelines, not two-week notices
“So if someone's going to leave, I think my first conversation with them is like, got it. Let's talk about timeline. It can't be like a week from now or two weeks from now for your senior executive. Let's have a transition plan here and let's kind of get to a p…”
Disclosure
DigitalOcean's Enrichment Stack: LinkedIn Sales Navigator, ZoomInfo, and Crunchbase
“We use a number of different things. I would say the three major ones are LinkedIn sales nav. Zoom info. Crunchbase. So those are really the three major Yeah. Three major tech and tools.”
Assertion Supported
Lemkin: ZoomInfo generates only 11% of its revenue internationally
“The fact that there's still only 11% international today, and why?”
Insight
Schuck: Practicing Difficult Feedback Out Loud Significantly Improves Results
“The times where I just go into a conversation, no practice, and try to give feedback, versus the times where I actually practice it out loud and give the feedback, the result is, you know, on completely different extremes.”
Assertion Not checkable as stated
Schuck: Key ZoomInfo Executives Had Backgrounds in Golf Caddying and Poker
“My head of new business sales, sales before he came to Zoom Info, was a caddy. He was a caddy on a golf course. My chief revenue officer was a professional poker player who was a 2.5 GPA in a, you know, in not a great school. My, our current chief operating of…”
Insight
Schuck: Benchmark Department Heads by Interviewing Top External Leaders
“What I should have done at those, in those moments, was go have informational interviews with great product development heads, great engineering heads, great marketing heads, and try to compare the talent that I was meeting through those interviews To the tale…”
Assertion Supported
Schuck: ZoomInfo International Business Growing 80%+ at $100M+ Run Rate
“Yeah, the international business is growing plus 80% at over a hundred million dollar revenue run rate.”
Disclosure
Schuck: ZoomInfo Operates Entirely Through Direct Sales, Not Self-Serve
“We don't have a self-service motion. We go direct to customers, so Those of you who raised your hand at some point interacted with the sales rep at ZoomInfo.”
Assertion Not checkable as stated
Schuck carried a regular sales quota for his first five years
“I was on the front line doing the sales for the first five years of the company's existence. Like I was, I had regular quota carrying sales rep on top of everything else.”
Disclosure
Schuck writes comprehensive internal memos answering objections before launching initiatives
“So I, on big things, I write memos and I might feel like already, But I will sit down and write a memo that goes like, here's the direction I'm going. Here are the reasons why I'll answer the like, and I know what the like negative pushback to things would be.…”
Assertion Supported
Lemkin: ZoomInfo scaled via private equity rather than mega VC rounds
“The company did not raise 11, a hundred million dollar rounds from Sequoia and Andreessen and had its own sort of path through private equity and other things.”
Assertion Supported
Schuck: ZoomInfo Was Growing Faster Than DiscoverOrg When Acquired
“At the time we acquired zoom info was growing faster than us.”
Assertion Not checkable as stated
Schuck: Seeding DiscoverOrg staff into ZoomInfo offices immediately boosted ACV
“We took people from the discover org offices in, in in Bethesda and Vancouver, and then we stuck them inside of those offices. And that's important, right? And once you did that, it just changed the, like nearly instantly. You saw an uptick in in ASP and ACV a…”
What-if
Schuck: ZoomInfo should have made bigger upfront bets on brand and content
“Along the way we didn't invest enough in brand awareness and content creation to have a voice. Those were longterm things that would pay off and we didn't invest in them upfront. And so we should, you know, we should have taken bigger bets along the way here.”
Disclosure
Schuck Carried a Sales Quota for ZoomInfo's First Six Years
“I carried a bag the first six years of Zoom Info of Zoom Info.”