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Schuck: Founders must push back on board advice rather than take orders

Henry Schuck · 10 Mistakes the CEO/Founder of ZoomInfo Made on His Journey to IPO (and Beyond) · Jul 6, 2022 · at 29:44

Henry Schuck, CEO of ZoomInfo, explains at SaaStr why startup executives must contextualize board recommendations against operational reality rather than executing every suggestion.

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“Your voice about what's actually happening in the company and how you can actually execute against that advice is really important. So oftentimes I find myself saying like, that's a, that's really good advice. The product team is in no place to be able to execute against that right now. Maybe six months from now, maybe a year from now when we do this and do that and line these things up. But right now, great, great advice. Not something I'm gonna go do right away. It just doesn't make sense in our current construct. And so being honest and giving that feedback back to your board, instead of feeling like you're just an order taker, is really important.”

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