Howard Lerman (founder and CEO of Roam, former CEO of Yext) discusses contrarian enterprise go-to-market strategies with Sam Blonde on CRO Confidential.
“The best BDR, the most, the best BDRs are the most senior people because they're a phone call away and can easily meet people and the board. And so I really think founders ought to think about how to construct their board and our advisors in a way that they can just make them the BDRs to kind of get going and to get those high level contacts.”
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More from Howard Lerman
Insight
Howard Lerman: Scheduled one-on-one meetings slow companies down by delaying urgent issues
“People, if they need to talk to you, they queue up the stuff they need to talk to you about until the meeting. So if I have a meeting with Kyle, with Kevin, on Thursday at two o'clock, let's say I need to meet him, and he's got something really urgent to tell …”
Howard LermanAug 28, 2024▶ 10:0710 Cheat Codes I Learned While Scaling to $400M with Yext and Roam Founder Howard Lerman
Insight
Howard Lerman: Startup founders should hold 8 PM Sunday night planning calls
“The frickin' founders who are starting the company and trying to do something impossible and move a rock up a mountain ought to be available at eight p.m. Sunday night for an hour and a half to plan out the week.”
Howard LermanAug 28, 2024▶ 15:3410 Cheat Codes I Learned While Scaling to $400M with Yext and Roam Founder Howard Lerman
Insight
Lerman: Replace outbound SDRs with equity-backed advisors for direct executive introductions
“Instead of investing heavily in BDRs and SDRs and outbound to generate demand, Use your stock options to bring on advisors who can make a fast introduction to the top people immediately and get you in. No BDRs can be able to get a meeting with the CEO of some …”
Howard LermanAug 28, 2024▶ 20:5210 Cheat Codes I Learned While Scaling to $400M with Yext and Roam Founder Howard Lerman
AssertionNot checkable as stated
Lerman: Group tours almost doubled onboarding conversion rates at Roam
“Well, Sam, it turned out that the percentage of people That chose to go on to the next step in our process went not quite, but almost doubled with the group tours.”
Howard LermanApr 27, 2023▶ 42:32SaaStr CRO Confidential: Howard Lerman, Founder & CEO @ Roam | Founder-led Sales
Insight
Howard Lerman: Presenters should let live demos break for audience sympathy points
“I strongly recommend doing Live demos that could break, and frankly, sometimes you should have it break, because people like it when stuff goes wrong. They do. You get sympathy points.”
Howard LermanAug 28, 2024▶ 7:1310 Cheat Codes I Learned While Scaling to $400M with Yext and Roam Founder Howard Lerman
Insight
Howard Lerman: The best time to send board decks is Saturday morning
“The best time to send a board deck is Saturday morning, the week before your board meeting”
Howard LermanAug 28, 2024▶ 13:4910 Cheat Codes I Learned While Scaling to $400M with Yext and Roam Founder Howard Lerman
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