Reeves: Compliance and mission-critical software cannot rely on standard beta launches
Josh Reeves · Gusto Co-Founder Josh Reeves: How Focusing on Delivering Customer Value Generates Business Value · Nov 8, 2022 · at 2:35
Josh Reeves, co-founder and CEO of Gusto, explains why minimum viable products (MVPs) fail in mission-critical industries like payroll and tax compliance.
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“And I think this is a principle that applies to a lot of companies, maybe all, I'm not sure. But especially when you're in a space that has compliance or really solving mission critical activities. For us, it's like getting people paid on time correctly, accurately, making sure taxes get done correctly, accurately, setting up healthcare correctly, accurately. There's a mindset here of there is no beta. It has to work right. And it's not just what gets it out the door.”
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