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Padelford: The CRO's true role is systematic process engineering

Loren Padelford · The Secrets to Selling and Scaling in Vertical SaaS with Slice's CRO · Oct 8, 2024 · at 35:02

Loren Padelford, CRO of Slice, explains his philosophy on the operational duties of a Chief Revenue Officer to Jason Lemkin.

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“That's the job of a CRO is your process engineer is like breaking all the things down to their component pieces, understanding the math and the metric, understanding the leverage, and then like Better. Better. How do we do it better? How do we do it list incrementally better just over and over? Because if you do that across a lot of different things, your outputs start to change.”

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