Ibarra: 99% of Inbound Prospects Are Satisfied Interacting with AI SDRs
Amelia Ibarra · 10 Things to Know Before You Deploy Your First AI SDR · Mar 18, 2026 · at 1:02:52
Amelia Ibarra, Chief AI Officer at SaaStr, explains inbound AI agent interaction metrics and customer sentiment during a live podcast session.
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“But for the most part, 99% of people are happy to talk to Amelia because we're busy. Like, I can't come answer your questions about tickets or Where are the hotel room block is? Or when did, when does the ticket code expire or when do prices go up and what's the next price and where's the venue? Cause I forgot, even though we told you a thousand times, like most people are happy to have that answer in real time, or they're happy to also book a meeting with like me or David in real time. They don't have to go back and forth with the schedule or like, again, 99% of folks are happy. Maybe one percent slash a handful of folks are mad on the inbound side.”
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