“If you go into enterprise, you wanted to get the whale, not the fin. A fin was like our little derogatory term to me, like, you didn't really get a legit workload at that company. So I think a lot of times people will get a side project, an experimental business line, the innovation lab, and think you are in enterprise and you really aren't.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Jeanne DeWitt Grosser
AssertionNot checkable as stated
Stripe had zero sales engineers when Jeanne DeWitt Grosser joined
“When Stripe was selling into developers, believe it or not, when I showed up to run the sales team, we didn't have a single sales engineer or solution architect”
Jeanne DeWitt GrosserFeb 12, 2025▶ 12:39The Playbook for Going Upmarket with Stripe's CBO and Checkr's COO
Insight
Grosser: Enterprises prefer predictable, modular pricing over standard pay-as-you-go models
“Enterprises like predictability. They also like a lot more modularity. They like more all-apart. And so we really had to do a lot to unbundle our pricing for enterprise, let them buy more sub-components, and in some cases, price fundamentally differently.”
Jeanne DeWitt GrosserFeb 12, 2025▶ 14:59The Playbook for Going Upmarket with Stripe's CBO and Checkr's COO
Insight
Grosser: SaaS companies need 100-line bottom-up revenue models for 2025
“If you do not have a hundred line item bottoms up spreadsheet supporting your top down revenue model, I think you will be less effective in 2025 than you would be otherwise.”
Jeanne DeWitt GrosserFeb 12, 2025▶ 22:02The Playbook for Going Upmarket with Stripe's CBO and Checkr's COO
AssertionPartly supported
Stripe's 2017 enterprise push was driven by Shopify, Lyft, and Squarespace
“So for Stripe in that first camp, this was back in 2017 that we started our foray into enterprise, and it was the Shopify's, the Lyft's, Squarespace's were all growing up, bringing in adult CFO's, contemplating IPOs, and so they had a bunch of demands.”
Jeanne DeWitt GrosserFeb 12, 2025▶ 4:59The Playbook for Going Upmarket with Stripe's CBO and Checkr's COO
AssertionSupported
Stripe Won Amazon.com in Singapore as an Early Enterprise Client
“And then on the other side, we won Amazon's, Amazon.com in Singapore.”
Jeanne DeWitt GrosserFeb 12, 2025▶ 5:16The Playbook for Going Upmarket with Stripe's CBO and Checkr's COO
AssertionNot checkable as stated
Grosser: Stripe's first-year enterprise deals were smaller and higher velocity than expected
“In Stripe's case, actually, it turned out that we were doing a lot more deals, but they were smaller and higher velocity in enterprise in year one.”
Jeanne DeWitt GrosserFeb 12, 2025▶ 19:43The Playbook for Going Upmarket with Stripe's CBO and Checkr's COO
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