Alon: SaaS trial retention curves should remain above 30% to 40%
Miki Alon · Mastering the Art and Science of Product-Led Growth with Gainsight | SaaStr Software Community · Jan 22, 2021 · at 16:35
Miki Alon, creator of Gainsight PX, outlines benchmark metrics for early trial user retention in product-led SaaS companies.
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“And eventually once you get into a proper place, which is this line should be above 30 or 40%, you want to also start collecting some feed user feedback to drive into the next level.”
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