Perret: Developer platforms experience low churn due to high integration effort
Zach Perret · Metacorn: How to Build a Platform that Fuels an Ecosystem with Plaid Co-Founder/CEO Zach Perret · Dec 16, 2019 · at 13:05
Plaid co-founder and CEO Zach Perret explains how developer platform business models differ fundamentally from standard SaaS dynamics.
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“When you start to look at the metrics of a platform, ah, there's incredibly high engagement and incredibly low churn. Ah, if engineers are doing days or weeks or even, even sometimes months of work to install something, it's incredibly unlikely that they're going to quickly rip it out, ah, and change it.”
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