Assertion certainty 4/5 debate potential 2/5

Freshworks landed Burger King, 3M, and Sony through inbound leads in 2013-2014

Girish Mathrubootham · Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets · Sep 15, 2023 · at 20:20

This episode carries Girish Mathrubootham's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.

Freshworks founder and CEO Girish Mathrubootham explains that inbound sales channels can attract major enterprise accounts, not just small SMB customers.

0:00 / 0:12exact quote · 12.4s
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“Like even as early as 20 13 and 14, we had closed Burger King, three M, Schneider Electric, Macmillan Publishing, Pearson, Sony, all of these customers actually came inbound.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Girish Mathrubootham

Opinion
Mathrubootham: Indian buyers hijack product roadmaps, making global expansion impossible
“It's actually much easier to sell to global customers than selling to Indian customers. You know, Indian customers are notorious for hijacking your product roadmap, and you can never sell outside once you start selling to India.”
Girish Mathrubootham Sep 15, 2023 ▶ 1:50 Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
Assertion Not checkable as stated
Mathrubootham: 2011 Hacker News response cemented Freshdesk as Zendesk alternative
“We responded to the website, we exposed what was happening, and the whole internet community, we were on Hacker News, For 30 hours at the top post, and for three days on the top page, the entire community supported us, and from that point onwards, like Freshde…”
Girish Mathrubootham Sep 15, 2023 ▶ 29:12 Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
Assertion Not checkable as stated
Mathrubootham: Freshworks built its second product before reaching $1M ARR
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Girish Mathrubootham Sep 15, 2023 ▶ 13:17 Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
Insight
Mathrubootham: Invest in a second product immediately after first PMF
“The work that you do in product today is going to help you in revenue two, three years down the line. And especially once you have product market fit in the first product, when the revenue is coming in, that's when you will have the time to actually invest in …”
Girish Mathrubootham Sep 15, 2023 ▶ 15:51 Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
Insight
Mathrubootham: Every PLG or inbound company eventually adds field sales
“Every company that started with PLG or inbound, at some point of time, you can see they will overlay a field sales motion.”
Girish Mathrubootham Sep 15, 2023 ▶ 21:25 Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
Assertion Not checkable as stated
Mathrubootham: Freshworks raised $1M from Accel with $2,100 MRR
“The first round of funding when we had 70 stranger customers from all around the world, Paying us an average of 30 dollars a month, so we had 2100 dollars of MRR, but that was enough to get us a million dollar funding, and that's why I said it's a big bet that…”
Girish Mathrubootham Sep 15, 2023 ▶ 6:09 Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
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