Pia Heilman

0 appearances on the record.

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3 insights · 2 disclosures · every statement was checked. none of them is a claim the record can settle: opinions, insights and disclosures never carry an assessment.

What they said5 Episodes1

Everything Pia Heilman said on the Official SaaStr Podcast that made the record, most notable first. Filter by type, assessment or year in the ledger →

Insight

Heilman: C-suites must use 'corporate jail' to align on ICP

“The first and arguably most important is aligning internally, and this starts at the top. In fact, in some organizations I've been a part of, we refer to this as corporate jail. It's where your C-suite is locked in a room for a couple of days, And they have to…”

Pia Heilman Aug 16, 2024 ▶ 6:39 Mastering the Art of Customer-Focused Sales with Klaviyo's VP of Sales, EMEA

Insight

Heilman: Closed-lost reviews uncover blind spots, closed-won only validates

“Sometimes more valuable are those closed loss conversations than the closed one. Closed one validates something you already knew. Closed loss allows you to identify things maybe you didn't.”

Pia Heilman Aug 16, 2024 ▶ 13:43 Mastering the Art of Customer-Focused Sales with Klaviyo's VP of Sales, EMEA

Disclosure

Klaviyo shares upgrade quotas across sales and customer success teams

“We share an upgrade number across sales and customer success as well. So we've created a team who sells into our existing customer base, working closely alongside CS, who's responsible for strategy and identifying additional value add within the product.”

Pia Heilman Aug 16, 2024 ▶ 18:17 Mastering the Art of Customer-Focused Sales with Klaviyo's VP of Sales, EMEA

Disclosure

Klaviyo includes CMO, CFO, and legal in weekly deal post-mortems

“Within the sales organization at Klaviyo, we have a weekly closed meeting. It changes from week to week. Sometimes it's won, sometimes it's lost, sometimes it's focused on large deals, sometimes it's focused on volume. But that meeting includes our CMO, our CF…”

Pia Heilman Aug 16, 2024 ▶ 13:55 Mastering the Art of Customer-Focused Sales with Klaviyo's VP of Sales, EMEA

Insight

Heilman: Peer executive alignment creates a differentiated enterprise sales experience

“So CMO to CMO connects. CTO to CTO connects so that they can discuss challenges and goals. That in and of itself is delivering a differentiated experience because you're offering strategy in a way that maybe your peers aren't able to do, particularly not at sc…”

Pia Heilman Aug 16, 2024 ▶ 17:04 Mastering the Art of Customer-Focused Sales with Klaviyo's VP of Sales, EMEA

Played on the show (1)

Episodes where a recording of Pia Heilman was played rather than Pia taking part, or where the tape carries an address with nobody putting questions to them. Listed because the words are on the record, kept out of every score on this page because they were not said on this show. We read this off the tape: who was spoken to, who was asked something, who answered whom.

Episode	Date	On tape	What it is
Mastering the Art of Customer-Focused Sales with Klaviyo's VP of Sales, EMEA	Aug 16, 2024	17m	aired address

Pia Heilman

Played on the show (1)

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