Q did it flip? In other words, I went, I went the other day to buy a customer support app and I found that all the ones that used to have free trials are now caught contact sales. Um, and that's okay. Cause the brands are big. Did that, did that almost PLG motion? Did it fade when everybody uses gone today? Did you flip it around from a sales perspective?
A So we were never like PLG as in you like click a button and then we turn on a, You turn on Gong. It was always, you talked to the sales team first to turn it on, mainly because there's a million different things that you can answer with this, but if you're not focused in the way that you, you deploy it and the way you think about deploying it. So we, we had to, uh, to, uh, to do some stuff, but I will say we did, you know, uh, A year ago or whatever, if we were more established, we started trying to move away from that pilot motion or that business assessment motion, and honestly, it was a mistake, and we've gone back to it more heavily now, especially in the current environment.
AI assessment note: “So we were never like PLG as in you like click a button”