Feb 19, 2025 · 32m · saastr

The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr Founder Jason Lemkin

Jason Lemkin · 28m spoken
0:00 / 0:00
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gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this comprehensive 2025 SaaS state of the union, SaaStr founder Jason Lemkin evaluates macroeconomic trends, capital concentration, and changing enterprise budgets while providing founders with actionable strategies on product velocity, modern go-to-market execution, and rebuilding high-performing teams.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Jason holds 96.9% of the talking time here. How this is scored →

Jason as informed peer 2.1 Guest teaching 0.1 Guest disagreement 0.9 Jason pushing back 1.4
05100:0010:0020:0030:001:42–6:17 · Jason as informed peer 0/10 The 2025 VC Landscape: AI Mania and Narrow Capital Concentration Solo presentation segment where Lemkin reviews VC market concentration and AI hype using EY data. Per instructions, monologue segments receive zeroes across all host and guest dynamic scores.6:19–10:21 · Jason as informed peer 0/10 Product Velocity and Customer Growth: Shopify vs. PagerDuty Solo monologue comparing Shopify's accelerating revenue against PagerDuty's flat customer additions. Scored zero across all metrics per monologue rules.10:22–12:52 · Jason as informed peer 0/10 Tapping into AI Budgets Amid Enterprise Vendor Consolidation Monologue analyzing enterprise app consolidation alongside expanding AI experimental budgets. Scored as zero across all metrics.12:54–15:40 · Jason as informed peer 0/10 The Growth Multiplier: Why Profitability Is Necessary but Not Sufficient Monologue discussing public SaaS multiples and explaining why profitability alone does not command high valuations. Scored zero across all metrics.15:41–19:42 · Jason as informed peer 0/10 Rethinking Outdated Sales Playbooks and Navigating Saturated AI Markets Monologue breaking down failed legacy outbound SDR tactics and surging competition in legal AI. Scored zero across all metrics.19:43–23:04 · Jason as informed peer 7/10 Announcement: Pitching at the SaaStr Annual AI Demo Stage An audience member asks how to tactically revive a jaded team culture when growth stalls. Lemkin draws on deep operating experience to firmly reject soft turnaround methods like team trips, advising swift employee turnover instead.23:06–26:24 · Jason as informed peer 8/10 Q&A: The Economics of Venture Scale vs. Bootstrapped Profitability Ali directly challenges Lemkin's thesis by asking why profitability should not be the ultimate objective of business. Lemkin counters authoritatively by breaking down VC fund math, Basecamp style dividend outcomes, and PE acquisition multiples based on revenue versus cash flow.1:42–6:17 · Guest teaching 0/10 The 2025 VC Landscape: AI Mania and Narrow Capital Concentration Solo presentation segment where Lemkin reviews VC market concentration and AI hype using EY data. Per instructions, monologue segments receive zeroes across all host and guest dynamic scores.6:19–10:21 · Guest teaching 0/10 Product Velocity and Customer Growth: Shopify vs. PagerDuty Solo monologue comparing Shopify's accelerating revenue against PagerDuty's flat customer additions. Scored zero across all metrics per monologue rules.10:22–12:52 · Guest teaching 0/10 Tapping into AI Budgets Amid Enterprise Vendor Consolidation Monologue analyzing enterprise app consolidation alongside expanding AI experimental budgets. Scored as zero across all metrics.12:54–15:40 · Guest teaching 0/10 The Growth Multiplier: Why Profitability Is Necessary but Not Sufficient Monologue discussing public SaaS multiples and explaining why profitability alone does not command high valuations. Scored zero across all metrics.15:41–19:42 · Guest teaching 0/10 Rethinking Outdated Sales Playbooks and Navigating Saturated AI Markets Monologue breaking down failed legacy outbound SDR tactics and surging competition in legal AI. Scored zero across all metrics.19:43–23:04 · Guest teaching 0/10 Announcement: Pitching at the SaaStr Annual AI Demo Stage An audience member asks how to tactically revive a jaded team culture when growth stalls. Lemkin draws on deep operating experience to firmly reject soft turnaround methods like team trips, advising swift employee turnover instead.23:06–26:24 · Guest teaching 1/10 Q&A: The Economics of Venture Scale vs. Bootstrapped Profitability Ali directly challenges Lemkin's thesis by asking why profitability should not be the ultimate objective of business. Lemkin counters authoritatively by breaking down VC fund math, Basecamp style dividend outcomes, and PE acquisition multiples based on revenue versus cash flow.1:42–6:17 · Guest disagreement 0/10 The 2025 VC Landscape: AI Mania and Narrow Capital Concentration Solo presentation segment where Lemkin reviews VC market concentration and AI hype using EY data. Per instructions, monologue segments receive zeroes across all host and guest dynamic scores.6:19–10:21 · Guest disagreement 0/10 Product Velocity and Customer Growth: Shopify vs. PagerDuty Solo monologue comparing Shopify's accelerating revenue against PagerDuty's flat customer additions. Scored zero across all metrics per monologue rules.10:22–12:52 · Guest disagreement 0/10 Tapping into AI Budgets Amid Enterprise Vendor Consolidation Monologue analyzing enterprise app consolidation alongside expanding AI experimental budgets. Scored as zero across all metrics.12:54–15:40 · Guest disagreement 0/10 The Growth Multiplier: Why Profitability Is Necessary but Not Sufficient Monologue discussing public SaaS multiples and explaining why profitability alone does not command high valuations. Scored zero across all metrics.15:41–19:42 · Guest disagreement 0/10 Rethinking Outdated Sales Playbooks and Navigating Saturated AI Markets Monologue breaking down failed legacy outbound SDR tactics and surging competition in legal AI. Scored zero across all metrics.19:43–23:04 · Guest disagreement 2/10 Announcement: Pitching at the SaaStr Annual AI Demo Stage An audience member asks how to tactically revive a jaded team culture when growth stalls. Lemkin draws on deep operating experience to firmly reject soft turnaround methods like team trips, advising swift employee turnover instead.23:06–26:24 · Guest disagreement 4/10 Q&A: The Economics of Venture Scale vs. Bootstrapped Profitability Ali directly challenges Lemkin's thesis by asking why profitability should not be the ultimate objective of business. Lemkin counters authoritatively by breaking down VC fund math, Basecamp style dividend outcomes, and PE acquisition multiples based on revenue versus cash flow.1:42–6:17 · Jason pushing back 0/10 The 2025 VC Landscape: AI Mania and Narrow Capital Concentration Solo presentation segment where Lemkin reviews VC market concentration and AI hype using EY data. Per instructions, monologue segments receive zeroes across all host and guest dynamic scores.6:19–10:21 · Jason pushing back 0/10 Product Velocity and Customer Growth: Shopify vs. PagerDuty Solo monologue comparing Shopify's accelerating revenue against PagerDuty's flat customer additions. Scored zero across all metrics per monologue rules.10:22–12:52 · Jason pushing back 0/10 Tapping into AI Budgets Amid Enterprise Vendor Consolidation Monologue analyzing enterprise app consolidation alongside expanding AI experimental budgets. Scored as zero across all metrics.12:54–15:40 · Jason pushing back 0/10 The Growth Multiplier: Why Profitability Is Necessary but Not Sufficient Monologue discussing public SaaS multiples and explaining why profitability alone does not command high valuations. Scored zero across all metrics.15:41–19:42 · Jason pushing back 0/10 Rethinking Outdated Sales Playbooks and Navigating Saturated AI Markets Monologue breaking down failed legacy outbound SDR tactics and surging competition in legal AI. Scored zero across all metrics.19:43–23:04 · Jason pushing back 4/10 Announcement: Pitching at the SaaStr Annual AI Demo Stage An audience member asks how to tactically revive a jaded team culture when growth stalls. Lemkin draws on deep operating experience to firmly reject soft turnaround methods like team trips, advising swift employee turnover instead.23:06–26:24 · Jason pushing back 6/10 Q&A: The Economics of Venture Scale vs. Bootstrapped Profitability Ali directly challenges Lemkin's thesis by asking why profitability should not be the ultimate objective of business. Lemkin counters authoritatively by breaking down VC fund math, Basecamp style dividend outcomes, and PE acquisition multiples based on revenue versus cash flow.

speaking balance: gold is Jason, purple is the guest (3 minute bins)

0:00 · Jason 99.9% · guest 0.1%0:00 · Jason 99.9% · guest 0.1%3:00 · Jason 99.9% · guest 0.1%3:00 · Jason 99.9% · guest 0.1%6:00 · Jason 99.9% · guest 0.1%6:00 · Jason 99.9% · guest 0.1%9:00 · Jason 99.5% · guest 0.5%9:00 · Jason 99.5% · guest 0.5%12:00 · Jason 100% · guest 0%12:00 · Jason 100% · guest 0%15:00 · Jason 99.9% · guest 0.1%15:00 · Jason 99.9% · guest 0.1%18:00 · Jason 96% · guest 4%18:00 · Jason 96% · guest 4%21:00 · Jason 86.3% · guest 13.7%21:00 · Jason 86.3% · guest 13.7%24:00 · Jason 86.2% · guest 13.8%24:00 · Jason 86.2% · guest 13.8%27:00 · Jason 99.7% · guest 0.3%27:00 · Jason 99.7% · guest 0.3%30:00 · Jason 97.7% · guest 2.3%30:00 · Jason 97.7% · guest 2.3%
Sharpest disagreement ▶ 23:06 Ali challenges the anti-profitability thesis

Ali directly questions Lemkin's core assertion that profitability is not the ultimate end goal, pointing out that business fundamentally exists to make more money than it spends.

Hardest push from Jason ▶ 21:12 Lemkin dismisses soft culture rehabilitation

Lemkin forcefully rejects the audience member's premise that a jaded company culture can be salvaged with training or offsites, insisting founders must remove disengaged employees immediately.

Biggest teaching moment ▶ 23:06 Ali presses classic business fundamentals

Ali grounds the conversation in first-principles business economics, compelling Lemkin to qualify his growth-at-all-costs stance and delineate between bootstrapped lifestyle outcomes and venture returns.

Jason holds their own ▶ 25:00 Lemkin details startup exit valuation mechanics

Lemkin leverages his investor and founder background to contrast a 3x cash flow private equity buyout against a 200 million dollar revenue-multiple tech acquisition.

the scores for every segment, with the reasoning behind each
ChapterTopicJason as informed peerGuest teachingGuest disagreementJason pushing backWhy
The 2025 VC Landscape: AI Mania and Narrow Capital Concentration 0000 Solo presentation segment where Lemkin reviews VC market concentration and AI hype using EY data. Per instructions, monologue segments receive zeroes across all host and guest dynamic scores.
Product Velocity and Customer Growth: Shopify vs. PagerDuty 0000 Solo monologue comparing Shopify's accelerating revenue against PagerDuty's flat customer additions. Scored zero across all metrics per monologue rules.
Tapping into AI Budgets Amid Enterprise Vendor Consolidation 0000 Monologue analyzing enterprise app consolidation alongside expanding AI experimental budgets. Scored as zero across all metrics.
The Growth Multiplier: Why Profitability Is Necessary but Not Sufficient 0000 Monologue discussing public SaaS multiples and explaining why profitability alone does not command high valuations. Scored zero across all metrics.
Rethinking Outdated Sales Playbooks and Navigating Saturated AI Markets 0000 Monologue breaking down failed legacy outbound SDR tactics and surging competition in legal AI. Scored zero across all metrics.
Announcement: Pitching at the SaaStr Annual AI Demo Stage 7024 An audience member asks how to tactically revive a jaded team culture when growth stalls. Lemkin draws on deep operating experience to firmly reject soft turnaround methods like team trips, advising swift employee turnover instead.
Q&A: The Economics of Venture Scale vs. Bootstrapped Profitability 8146 Ali directly challenges Lemkin's thesis by asking why profitability should not be the ultimate objective of business. Lemkin counters authoritatively by breaking down VC fund math, Basecamp style dividend outcomes, and PE acquisition multiples based on revenue versus cash flow.

Statements from this episode (19)

Assertion Supported
Lemkin: AI investments represent the majority of venture capital in 2025
“The majority of investing, if 44% in 2024, already the majority in 2025 is into AI and AI native investments.”
Jason Lemkin Feb 19, 2025 ▶ 3:52
Insight
Lemkin: A 'one and done' seed round is the best VC strategy for most founders
“I firmly believe that even if you do raise VC for most folks, a one and done is the best approach. Raise a little bit of seed money and then call it a day. Don't take the stress and pressure.”
Jason Lemkin Feb 19, 2025 ▶ 5:51
Assertion Supported
Lemkin: Shopify's 31% growth at $11B run rate is fastest in 3 years
“Shopify yesterday announced they crossed eleven billion dollar run rate, eleven billion dollars from Shopify. And It's accelerating. It's growing to 31% at 11.2 billion. That's even better than it sounds because that means it's added over three billion of new …”
Jason Lemkin Feb 19, 2025 ▶ 7:15
Assertion Supported
Lemkin: PagerDuty added only one net new customer over the past year
“PagerDuty is coming up on five hundred million in revenue a lot, but growth has slowed to 10%. But the toughest number, and there's more companies like this out there today than is discussed, zero percent net new customer growth. This last quarter, they announ…”
Jason Lemkin Feb 19, 2025 ▶ 7:56
Insight
Lemkin: Upmarket pivots and price hikes sacrifice long-term growth for quarterly targets
“So what do you do? You raise prices again and again, and you push more and more enterprise and abandon your smaller customers, which may help you make the quarter, but oftentimes is abandoning the future to hit your present goals.”
Jason Lemkin Feb 19, 2025 ▶ 8:32
Assertion Not yet assessed · timeframe Feb 2025
Lemkin: Deel is growing 70% at an $800M run rate
“So here at the top down, this isn't all software or SAS revenue, but deal announced that. Eight hundred million is growing. 70% last week.”
Jason Lemkin Feb 19, 2025 ▶ 10:41
Assertion Not checkable as stated
Lemkin: Enterprise AI budgets have grown roughly 50%
“Budgets overall have grown about 50% for AI.”
Jason Lemkin Feb 19, 2025 ▶ 11:46
Insight
Lemkin: Founders should build copilots if category budget exists
“Maybe you think co-pilots are silly, but if there's budget in your space, go build a co-pilot.”
Jason Lemkin Feb 19, 2025 ▶ 11:54
Insight
Lemkin: SaaS Profitability Is Necessary but Ignored Without Growth
“Profitability efficiency is great. It may be necessary. It may be necessary. If you don't have capital, if you're bootstrapped, if you've spent all your money, the public markets are demanding that everybody be more efficient, but it's not enough. So profitabl…”
Jason Lemkin Feb 19, 2025 ▶ 12:58
Assertion Supported
Lemkin: Zoom Trades at 3.8x Despite Generating $2B Free Cash Flow
“Zooms at four over four billion in revenue. Half of it is free cash flow. Zoom is generating two billion of cash out of its four billion. No one cares. It's worth three and 3.8 X revenue.”
Jason Lemkin Feb 19, 2025 ▶ 14:25
Opinion
Lemkin: Tech Has Shifted Away from Efficiency Back to Growth
“This is the age of efficiency. It's not, we are back to growth. Look at that chart. Look at cursor. Look at whiz. This is what the, this is not only what VCs are hunting. It's tough. This is where your recruits want to work.”
Jason Lemkin Feb 19, 2025 ▶ 14:48
Prediction Not checkable as stated
Lemkin: AI SDR tools will be great within a year
“And most of these AI SDR tools are not great today, but I believe in a year they will be.”
Jason Lemkin Feb 19, 2025 ▶ 17:35
Opinion
Lemkin: Legacy SaaS outbound playbooks fail close to 100% of the time
“Like the best ones are growing faster than ever, but it's not by running the old clicky playbooks. I'm just seeing them fail close to a hundred percent of the time.”
Jason Lemkin Feb 19, 2025 ▶ 19:34
Insight
Lemkin: RTO mandates are about supervising mid performers, not collaboration
“It doesn't, you don't need to return to office for high performers. The best people will get it done. They'll get it done from Antarctica or they'll get it done in the office, but the mid performers just don't work from home, right? They barely work. And so th…”
Jason Lemkin Feb 19, 2025 ▶ 21:49
Insight
Lemkin: Founders must replace jaded employees rather than attempt retraining
“The other thing you can't talk about is like people that are jaded or broken a little, Training isn't gonna help. Like, a team trip to Miami is not gonna help. You gotta gently move them out. Like, now. You're better with half the employees, as small as you ar…”
Jason Lemkin Feb 19, 2025 ▶ 22:06
Assertion Not checkable as stated
Lemkin: Basecamp generated $20M annually for its founders for 20 years
“Because every year Basecamp has made the founders like twenty million dollars a year for 20 years.”
Jason Lemkin Feb 19, 2025 ▶ 24:03
Insight
Lemkin: Founders must only hire early sales reps they would personally buy from
“Interview 30 kids of any age and be religious about this. Just only hire one you would buy your own product from. Don't give on this. I don't care whether they worked at Toast. I don't care if they worked at Owner. I don't care if they were the first person in…”
Jason Lemkin Feb 19, 2025 ▶ 27:28
Insight
Lemkin: Early magic sales reps succeed on product mastery, not sales tactics
“Everyone has this magical first sales rep. That somehow Out of all the folks, they are the one that could sell the product in the early days, okay? And there's different versions of it, but if you talk, if you want to have fun, anytime you talk to a founder no…”
Jason Lemkin Feb 19, 2025 ▶ 28:59
Assertion Not checkable as stated
Lemkin: EchoSign's first VP of sales hired 9 reps who closed zero deals
“And then I hired my first VP of sales from Salesforce. He hired 10 people, all of them, except Sam Blonde, who had done a lot with them, became Brex. All of them, all the other nine closed nothing. And with 10 people, that VP of sales closed less than me and J…”
Jason Lemkin Feb 19, 2025 ▶ 31:27
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