Assertion certainty 4/5 debate potential 2/5

Lemkin: EchoSign's first VP of sales hired 9 reps who closed zero deals

Jason Lemkin · The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr Founder Jason Lemkin · Feb 19, 2025 · at 31:27

Jason Lemkin recounts his experience hiring sales reps at his previous startup, EchoSign (acquired by Adobe), against competitor DocuSign.

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“And then I hired my first VP of sales from Salesforce. He hired 10 people, all of them, except Sam Blonde, who had done a lot with them, became Brex. All of them, all the other nine closed nothing. And with 10 people, that VP of sales closed less than me and Joe did. They all came from the right places and they all checked the boxes and many of them are reasonably attractive and fun to go out for drinks with, but they never knew the product. And so we lost all of them, except Sam lost a hundred percent of the deals to DocuSign back then a hundred percent because they didn't know the product.”

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