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unit economics

2 statements across 2 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jul 26, 2017 by Mark Roberge · across every show →

Everything said about unit economics, oldest first

Jul 26, 2017
Insight
Roberge: Sequence Customer Success and Unit Economics Before Scaling Growth
“So, I really challenge folks, and I wish we thought about this at HubSpot in the early days, to think about customer success, then unit economics, and then growth.”
Mark Roberge Jul 26, 2017 ▶ 4:40 Sales Mistakes that Can Kill Your SaaS Business & How to Avoid Them
Nov 19, 2021
Insight
Startups must solve retention before tackling unit economics
“I believe that we have to tackle our customer retention and success first, then focus on unit economics, not do them at the same time.”
Mark Roberge Nov 19, 2021 ▶ 21:02 The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge, HubSpot's ex-CRO
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